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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 56.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Hi All,
I have lot of issue while deploying the office 365 patches in our production.
Almost 300 clients are showing as unknown but they are showing as online.
Please help me in this issue
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 9%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Its can be due to either Client not take policy & process for deployment or Update Scan failure. Please review PolicyEvaluator & updatedeployment or wuhandler logs.
Among them I can office updates are downloaded and installed 50% can I upload the logs for your reference
Compare both deployments on log basis. This mostly due to content await or update scan failed. Refer updatedeployment.log
Pls share logs
Hi chanduneeli-5069,
1) Is there any update on our case? If not, please share UpdatesDeployment.log and we can discuss together.
2) Did the patch download successful? If not, please focus on the following section.
Looking forward to your reply!
Hi,
It seems that there are no updates for two days. Please let me know if you have any questions or updates of the case.
Looking forward to your feedback.
Hi All,
Clients downloading struck at 50%
Hi Chanduneeli
Please check for content availability on assigned DP. Refer Contentransfer.log