Clients are showing as online but in deployment status showing as unknown

chandu neeli 61 Reputation points
2022-08-26T03:43:07.86+00:00

Hi All,

I have lot of issue while deploying the office 365 patches in our production.

Almost 300 clients are showing as unknown but they are showing as online.

Please help me in this issue

Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
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  1. Ashish Shrivastava 1 Reputation point
    2022-08-26T08:52:28.9+00:00

    Its can be due to either Client not take policy & process for deployment or Update Scan failure. Please review PolicyEvaluator & updatedeployment or wuhandler logs.


  2. CherryZhang-MSFT 6,481 Reputation points
    2022-08-29T09:38:39.683+00:00

    Hi chanduneeli-5069,

    1) Is there any update on our case? If not, please share UpdatesDeployment.log and we can discuss together.

    2) Did the patch download successful? If not, please focus on the following section.

    235715-3.png

    Looking forward to your reply!


  3. chandu neeli 61 Reputation points
    2022-09-02T02:42:14.857+00:00

    Hi All,

    Clients downloading struck at 50%