@Mahesh Rajan , Microsoft Q&A platform doesn't support Azure Certifications questions at this time.
Microsoft Certification Program is supported on their own forums.
To receive insights from the targetted audience on Certification related questions, I would suggest you to just re-post the question here- https://trainingsupport.microsoft.com/en-us
See - Microsoft Certification help
You may checkout these discussions threads:
Unable to download certificate from Microsoft Certification dashboard
Unable to download Azure exam certificate
--You have posted the question on Azure WebApps (SSL certificate) tag, which is different from the Azure certification exams.
Note: Kindly do not share any PII data (e.g. Email ID) on the public forum.