Can't remove security key from Windows 10

Gerardo Arias (gariasca) 26 Reputation points
2022-08-26T22:05:38.5+00:00

Hi Microsoft Team

I have been getting in my PC after boot up or trying to unlock it that primary sign in option is Security Key

I have never used or set up this as I only use traditional password.

I have been unable to remove this option from the Sign in Options and no idea why it started to appear as i have never set up one

On windows 10 in Accounts > sign-in options, it shows the Security Key option as setup.

When I click "Manage" to try and remove it, it says "insert security key into the USB port" so we are in a loop as i have never set up one

235411-windows.png

How can i remove this option from my Sign in to my Windows PC?

Windows for business | Windows Client for IT Pros | User experience | Other
0 comments No comments
{count} votes

7 answers

Sort by: Most helpful
  1. Gerardo Arias (gariasca) 26 Reputation points
    2022-08-26T22:25:31.29+00:00

    Hi DSPatrick

    I have never set up a Security Key that is why is confusing that it started to ask me for one

    I had read that document before and when i go to security info there is nothing in there:

    235432-capture.png

    So im in a loop here :/

    1 person found this answer helpful.

  2. Gerardo Arias (gariasca) 26 Reputation points
    2022-08-26T22:46:09.493+00:00

    Hi

    I have admin rights for my account but could not see anything in Control Panel, Sign in Options as a way to delete this

    You mean admin of Windows Server? AD? and you have any idea where to look for any option there that could cause this?

    I only found reimage as possible options but was trying to avoid that

    Thanks

    -Gerald

    1 person found this answer helpful.
    0 comments No comments

  3. Anonymous
    2022-08-26T22:16:58.617+00:00

    Read on here to remove the security key option.
    https://support.microsoft.com/en-us/account-billing/set-up-a-security-key-as-your-verification-method-2911cacd-efa5-4593-ae22-e09ae14c6698

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  4. Anonymous
    2022-08-26T22:59:38.463+00:00

    I think it would be here on your office.com account, though I don't have this option on my account. Are you using a work account to sign on your laptop?

    235373-image.png

    0 comments No comments

  5. Gerardo Arias (gariasca) 26 Reputation points
    2022-08-26T23:05:22.17+00:00

    Yes Im using a work account to access as this is my company laptop

    But Im allow to adjust or modify settings as my user has admin rights for my account

    Yeah in that option i see no security key set up for my account:

    ![235374-image.png]1

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.