Acess Blocked and cannot do my certification exam

Thais Arantes 1 Reputation point

Good evening!
Since yesterday I have been trying to access my Microsoft profile, but I can't because the following message appears:

We can’t access your Microsoft profile as it appears to be blocked on Pearson VUE.

You can contact Pearson VUE Support for further assistance. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

My exam is today and I am afraid I will miss it and the voucher I used to sign to it.
Looking forward for the solution

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  1. Dillon Silzer 54,286 Reputation points

    Hi @Thais Arantes

    Please post this on Microsoft Certifications forum found at and someone will gladly assist.

    Unfortunately MS Certifications is not supported on this forum.


    If this is helpful please accept answer.

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