Deployment waiting for user login

Question

Hello,

I have a deployment to uninstall SOPHOS:

The script is:
REM Uninstallation of Sophos

REM Stop the AutoUpdate Service
net stop "Sophos AutoUpdate Service"

REM Sophos Remote Management System
REM HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall{FED1005D-CBC8-45D5-A288-FFC7BB304121}
MsiExec.exe /X{FED1005D-CBC8-45D5-A288-FFC7BB304121} /qn /L*v %windir%\Temp\Uninstall_SRMS_Log.txt

REM Sophos Anti-Virus
REM HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall{723D5504-CE98-4785-AF5F-E91E250086B3}
MsiExec.exe /X{723D5504-CE98-4785-AF5F-E91E250086B3} /qn /L*v %windir%\Temp\Uninstall_SAV_Log.txt

REM Sophos AutoUpdate
REM HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall{644ADF05-0B2E-452C-B720-3CF1580A9368}
MsiExec.exe /X{644ADF05-0B2E-452C-B720-3CF1580A9368} /qn /L*v %windir%\Temp\Uninstall_SAU_Log.txt

REM Sophos Endpoint Defense
REM HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Sophos Endpoint Defense
"C:\Program Files\Sophos\Endpoint Defense\SEDuninstall.exe" /qn /L*v %windir%\Temp\Uninstall_SDE_Log.txt

But when deploying it says "waiting for user login"

I will do an update content as it should go and not wait for the user...

Also on the detection method I did :


I got an error:

What did I miss?

Thanks,
Dom

Answer 1

What do the logs say is happening?

Answer 2

I bet you still have C:\program files\sophos in place. Try to go deeper with DT and add file behind folder.

Answer 3

Hello,

Yes the script is running as "Uninstallation command line" under program tab.
Let me review the detection rule.

Thanks,
Dom

Answer 4

Hello,

I tried using the registry

But now it says always "Already compliant" before the uninstall...

Thanks,
Dom

Answer 5

Hello,

Sophos was completely uninstalled but the Deployment is still showing a failure...
I notices i I rerun the same deployment on the same machine it works but says already compliant...

Thanks,
Dom