How can i renew Certificate if it cant be viewed in the dashboard?

Mc Henry, Daniel J 41 Reputation points
2022-08-29T10:13:17.637+00:00

I am trying to renew my certificate for the AZ-500 and i have logged into the certification dashboard but i cant see my cert that i received on the completion of my exam in 2020. I dont understand why i cannot see it as i used the email address from the renewal email to login, yet i cant see anything there.

Any help would be greatly appreciated.

thanks
Daniel

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  1. Dave Patrick 426.1K Reputation points MVP
    2022-08-29T12:30:46.887+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with cert results and transcripts in dedicated forums here. (Participate\Ask A Question)
    Certification Profile/Certification Dashboard
    Microsoft Certification / Exams / Score Reports or Exam Results
    Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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