How can i renew Certificate if it cant be viewed in the dashboard?

Mc Henry, Daniel J 41 Reputation points

I am trying to renew my certificate for the AZ-500 and i have logged into the certification dashboard but i cant see my cert that i received on the completion of my exam in 2020. I dont understand why i cannot see it as i used the email address from the renewal email to login, yet i cant see anything there.

Any help would be greatly appreciated.


Not Monitored
Not Monitored
Tag not monitored by Microsoft.
35,929 questions
0 comments No comments
{count} votes

Accepted answer
  1. Dave Patrick 426.1K Reputation points MVP

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with cert results and transcripts in dedicated forums here. (Participate\Ask A Question)
    Certification Profile/Certification Dashboard
    Microsoft Certification / Exams / Score Reports or Exam Results
    Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    0 comments No comments

0 additional answers

Sort by: Most helpful