10,905 questions
Clear Microsoft Teams SERVER cache
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JayCarper-5747
356
Reputation points
Microsoft Teams can sometimes take up to a month to update directory info, but this is very frustrating to end users who often have a legitimate need for changes to happen immediately or at least within a few hours.
Is there any way to force the server-side Teams cache to refresh?
Please not that I am not asking about clearing the cache on a local client machine.
Microsoft Teams Microsoft Teams for business Other
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Kael Yao 37,746 Reputation points Moderator2022-08-30T01:55:47.903+00:00 Kindly note that this behavior is by design and there isn't a method to clear the cache on server side.
Reference: User information isn't updated in Microsoft TeamsTeams has a caching scheme that is designed for capacity and performance optimization. The Teams service caches general user information for up to three days. The Teams client also caches general user information locally. Some data, such as display name and telephone number, can be cached up to 28 days in the client. Profile photos can be cached up to 60 days.
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Kael Yao 37,746 Reputation points Moderator
2022-09-02T06:24:41.63+00:00 I am writing here to confirm with you how thing going now?
Please let us know if you would like further assistance.
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