Windows 10 BSOD (ntoskrnl.exe+4b426a / PSHED.DLL+15b0 / WHEA_UNCORRECTABLE_ERROR)

Question

Over the past week my computer has been experiencing BSOD errors during periods of high activity/multi-tasking. This takes place primarily during periods where I am playing video games that have higher requirements of my system. Looking at previous posts with similar issues, I downloaded BlueSreenView and identified the exact nature of the BSOD. The cause has been listed in all but one of the crashes as being caused by NTOSKRNL.EXE and, once, by PSHED.DLL.

I saw many posts stating this could be a driver issue, so I went ahead and reinstalled my OS and the problem is still happening with a fresh install with no changed drivers. I also made sure that there is no overclocking on either my GPU or CPU.

I welcome any help that anyone can provide on this issue. I would at least like to narrow down whether it is a hardware issue or not.

BlueScreenView Readout(s):

Dump File : 083022-5875-01.dmp
Crash Time : 30/08/2022 01:06:12
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0000000000000000 Parameter 2 : ffffc58f0b9c0028
Parameter 3 : 00000000f2000000 Parameter 4 : 0000000000030005
Caused By Driver : PSHED.dll
Caused By Address : PSHED.dll+15b0
File Description : Driver de Erro de Hardware Específico da Plataforma (This is in Portuguese-Brazil)
Product Name : Sistema Operacional Microsoft® Windows® (This is in Portuguese-Brazil)
Company : Microsoft Corporation
File Version : 10.0.19041.1889 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3f88c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\083022-5875-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 19041
Dump File Size : 1.104.308
Dump File Time : 30/08/2022 01:08:19

Hardware specs:

Processor: Intel® Core™ i7-9700
Motherboard: GIGABYTE H310M H (rev. 1.0)
Memory: 16GB [8GB x2] DDR4-3200MHz
Video Card: NVIDIA GeForce GTX 1060
Power Supply: Corsair CX750w
Primary Storage: SSD Samsung EVO 850 250GB
Operating System: Windows 10 Pro - (64-bit)

Answer 1

Hi

The computer has a hardware failure by bug check code: 0x00000124.

This bug check is typically related to physical hardware failures. It can be heat related, defective hardware, memory or even a processor that is beginning to fail or has failed. If over-clocking has been enabled, try disabling it. Confirm that any cooling systems such as fans are functional. Run system diagnostics to confirm that the system memory is not defective.

Best Regards,
Wesley Li

Answer 2

Hello Skid Flashys how are you? I ended up finding your topic because I'm going through the same problem as you regarding the blue screen. You commented that you would buy a new motherboard and see if the problem persisted correct? Can you let me know if this resolved your issue? I've tried all the formatting solutions, installing everything again, but whenever I play or use Photoshop, the PC shows the blue screen. If you can answer me if your problem was solved by changing the motherboard or another solution I would be very grateful!

Answer 3

HI Rogério Martins,

Please open a new thread.

In the new thread run the V2 log collector and post a share link into the new thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

--please don't forget to upvote and Accept as answer if the reply is helpful--