Exchange Online email forwarding chain

Terry Chan 206 Reputation points
2022-08-30T08:24:49.527+00:00

forwarding rule on cloud MBX#1 => cloud MBX#2 works okay

forwarding rule on cloud MBX#2 => on-premise MBX#3 works okay

forwarding rule on cloud MBX#1 => cloud MBX#2 => on-premise MBX#3 does not work (MBX#2 receives the forwarded mail from MBX#1 but MBX#3 does not receive the forwarded mail). Is it a normal behavior or there is way to achieve an email forwarding chain?

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Jame Xu-MSFT 4,176 Reputation points
    2022-09-06T07:15:18.92+00:00

    Hi @Terry Chan ,
    The document shows that continuous forwarding cannot be made by creating inbox rules, and email messages can only be redirected once. For details, please refer to the documentation:
    https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-limits
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