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Hello,
i'm trying to setup MDM and in Endpoint Manager of the Azure portal, when i click on MDM Authority notification i have a blank page with No Access title and 403 code.
Here's the contents of the error displayed:
{ "shellProps": { "sessionId": "xxxxxxxx", "extName": "Microsoft_Intune_Enrollment", "contentName": "ChooseMDMAuthorityBlade", "code": 403 }, "error": { "message": "Aucun accès", "code": 403 }}
I have not setup mobile management until now so i"m not sure what the issue might be.
what if I am Global Admin, Exchange Admin, Teams + SharePoint and Intune Admins nut still can't access it?
@waterresistro , For the error code 403, it means forbidden, access denied. Please check if the account we login Microsoft Endpoint Manager admin center is with Azure AD Global administrator or Intune service administrator rights.
https://learn.microsoft.com/en-us/mem/intune/fundamentals/mdm-authority-set
If there's anything unclear, feel free to let us know.
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Hello @Crystal-MSFT , i have Global Admin role assigned. Although i do not have the Intune license but im not aiming to manage my device.
@waterresistro , Thanks for your reply. Based as i know, the mobile device management (MDM) authority setting determines how you manage your devices. From your description, it seems you don't want to use Intune to manage the devices. Could you let us know if you want to use other MDM to do this?
Meanwhile, try to access via other browser to see if it works.
@waterresistro , Hope things are going well. If you don't have MDM, I think we can skip to set the MDM authority. If there's any update, feel free to let us know.
Hi there, has anyone gotten back about this issue?
I'm facing the same issue, had access and then suddenly it's gone. Still a GA and can access most other areas/policies fine, and other admin centres are fine also.
Tried creating a new GA account, that account also has an issue accessing Intune/Devices and gets the MDM authority message about device management not being enabled.
Any help would be appreciated!