Set MDM Authority No Access Error

Question

Set MDM Authority No Access Error

waterresistro 6

Hello,

i'm trying to setup MDM and in Endpoint Manager of the Azure portal, when i click on MDM Authority notification i have a blank page with No Access title and 403 code.

Here's the contents of the error displayed:

{ "shellProps": { "sessionId": "xxxxxxxx", "extName": "Microsoft_Intune_Enrollment", "contentName": "ChooseMDMAuthorityBlade", "code": 403 }, "error": { "message": "Aucun accès", "code": 403 }}

I have not setup mobile management until now so i"m not sure what the issue might be.

5 answers

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Answer 1

Tam Nguyen 6

what if I am Global Admin, Exchange Admin, Teams + SharePoint and Intune Admins nut still can't access it?

Answer 2

@waterresistro , For the error code 403, it means forbidden, access denied. Please check if the account we login Microsoft Endpoint Manager admin center is with Azure AD Global administrator or Intune service administrator rights.
https://learn.microsoft.com/en-us/mem/intune/fundamentals/mdm-authority-set

If there's anything unclear, feel free to let us know.

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Answer 3

waterresistro 6

Hello @Crystal-MSFT , i have Global Admin role assigned. Although i do not have the Intune license but im not aiming to manage my device.

Crystal-MSFT 54,206 Reputation points Microsoft External Staff

2022-09-01T01:29:18.223+00:00

@waterresistro , Thanks for your reply. Based as i know, the mobile device management (MDM) authority setting determines how you manage your devices. From your description, it seems you don't want to use Intune to manage the devices. Could you let us know if you want to use other MDM to do this?

Meanwhile, try to access via other browser to see if it works.
Crystal-MSFT 54,206 Reputation points Microsoft External Staff

2022-09-05T01:34:44.96+00:00

@waterresistro , Hope things are going well. If you don't have MDM, I think we can skip to set the MDM authority. If there's any update, feel free to let us know.
BEC IT Support 10 Reputation points

2023-03-01T03:15:09.3633333+00:00

Hi there, has anyone gotten back about this issue?

I'm facing the same issue, had access and then suddenly it's gone. Still a GA and can access most other areas/policies fine, and other admin centres are fine also.

Tried creating a new GA account, that account also has an issue accessing Intune/Devices and gets the MDM authority message about device management not being enabled.

Any help would be appreciated!

Answer 4

waterresistro 6

Sorry for the delay, i believe all this is because of the Intune license. We have our Office 365 E3 and E5 but Intune is actually included only in Microsoft 365 E3 and E5. In my case, i was looking to have some kind of inventory(device and serial no.) for a few persons. A bit like having active directory for windows devices. i'll just do it manually. Thank you.

Answer 5

SRTWZX-2377 1

So an offer of a free Intune trial, which i have and cannot actually utilize in any way whatso ever,

without buying the full annual licence. Just another trial, which one can have a look at the interface.

So for my course as a student, i have to buy the full licenence. At least when we study Microsoft products, we will get very good experience in recognizing & learning first hand about fraud .

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Set MDM Authority No Access Error

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