Hi anonymous user-2419
Thank you for posting your question to Microsoft Q&A forum.
How did you configure your Windows Defender Advanced Threat Protection? SCCM? Intune?
You can also try contacting Microsoft Defender for Endpoint support:
https://learn.microsoft.com/en-us/microsoft-365/security/defender-endpoint/contact-support?view=o365-worldwide
Best Regards,
Wesley Li