Call Queues are set up in conferencing Mode

Anonymous
2022-09-01T12:42:29.21+00:00

Hello

Please i need your help on this.

When Call Queues are set up in conferencing mode, internal calls (Teams to Teams) are not counted in the statistics data in PowerBI.

We are accessing the statistics via PowerBI and the basic template provided by Microsoft.

I am attaching some screenshots.

236938-image.png

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
5,925 questions
{count} votes