高岩/Gao Yan 26 Reputation points

My teams account are in two organization, they are CIMC and Pertrobras, but when i switch the organization from Petrobras to CIMC then the organization option will disappear and i can`t go back to the organiza237222-organization-option-disappear.giftion Petrobras

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. JimmySalian-2011 41,916 Reputation points


    Can you try the same process in the web URL - using a InPrivate Window?

    Or you can try to clear the cache the standard fix should work,

    1. Fully exit the Microsoft Teams desktop client. To do this, either right click Teams from the Icon Tray and select ‘Quit’, or run Task Manager and fully kill the process.
    2. Go to File Explorer, and type in %appdata%\Microsoft\teams.
    3. Once in the directory, remove all the files and restart Teams.

    Try the switch option again.


    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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  1. 高岩/Gao Yan 26 Reputation points

    Thank you Jimmy, i restart the computer and the switch option back to normal, anyway thank you for your kindly support and next time if i meet the same situation i will use the provided methods.

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  2. JimmySalian-2011 41,916 Reputation points

    Glad to know the issue is resolved.

    Please don't forget to upvote and Accept as answer if the reply is helpful

    If this answer helped you please mark it as "Verified" so other users can reference it.

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