my wireless keyboard usb dongle broken. need replacement

Ahmed Mostafa 6 Reputation points

I have Microsoft wireless keyboard and mouse usb reciever not working very well and disconnect continously . I need to replace or reprogram the usb


Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. Andreas Baumgarten 96,036 Reputation points MVP

    Hi @Ahmed Mostafa ,

    as far as I know the wireless keyboard and the dongle are paired by default and are always sold together.
    This makes a replacement impossible.

    You can get in contact with the Microsoft support for hardware here:
    Maybe they are able to help.


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Andreas Baumgarten

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