Window 11 trouble with bluetooth pairing jlab earbuds

Question

I am having trouble pairing my earbuds to Windows 11, it keeps asking me if the PIN matches. (see attached picture) I have already tried restarting my laptop, I have tried the Troubleshoot Settings--> other troubleshooters--> Bluetooth and I have tried updating Device Manager --> Bluetooth --> Updating all the Drivers . Nothing has been successful. ![237541-jlab-jbuds-anc-earbuds.jpg][1] [1]: /api/attachments/237541-jlab-jbuds-anc-earbuds.jpg?platform=QnA

Answer 1

See:

Fix Bluetooth problems in Windows

Answer 2

Hello there,

Are the Earbuds connecting to other devices properly?

Try connecting other Bluetooth devices to your PC to make sure this is an issue with Bluetooth of the PC or the Bluetooth device .

Do your earbuds have Swift Pair ? Swift Pair in Windows 11 lets you quickly pair a supported Bluetooth device with your PC. If the Bluetooth device supports Swift Pair, you’ll receive a notification when it's nearby and you put it into pairing mode to make it discoverable. Try connecting with Swift pair

Pair a Bluetooth device in Windows https://support.microsoft.com/en-us/windows/pair-a-bluetooth-device-in-windows-2be7b51f-6ae9-b757-a3b9-95ee40c3e242

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