OneDrive JS File picker SSL Error

Question

We are having issues with SSL_PROTOCOL_ERR while trying to load the OneDrive.js

can you please help me, it is working on some VPN's and not working on others

Answer 1

Hi @Orr Gottlieb
It's an ssl probem. You can't get a file through an insecure connection (http) from a html page served through a secure connection (https). If you're going to use https you need to get the script through a secure connection.
You can try following steps to fix

1. Press Window key + R on your keyboard.
2. Type inetcpl.cpl and hit Enter.
3. Click Advance tab.
4. Under Security, make sure that "Use SSL 2.0, Use TLS 1.0, and SSL 3.0" is selected.

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Answer 2

Hi, thanks for the answer

1. This happens only on this file, other requests/files request which are also under the secure protocol (https) work perfectly fine,
2. when i switch VPN it works so may be a VPN issue but not a security issue - but it feels like an issue with the certificate of that specific link
3. This happens on mac and windows so the fix steps seems a bit off
4. We can't tell that to our clients whom are facing the same issues as well

Thank you