Organisation Voucher not applied to exam

Question

Hi,

I booked an exam and at the stage of checking emails for vouchers (my organisation has a 100% off voucher) it linked and automatically took me through to payment; however it did not activate the voucher and my card was charged the full amount. I'd like to request a refund.

thank you

Answer 1

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling / vouchers in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Exams / Discounts/Vouchers/Special Offers / Event Offers
Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications
Pearson VUE Customer service
Pearson VUE contact / chat

--please don't forget to upvote and Accept as answer if the reply is helpful--