User deleted mount point and intune doesn't mount them back

Melpheos 1 Reputation point
2022-09-05T08:56:09.347+00:00

Hello everyone,
i have used a admx to mount shared driver for our users with intune but apparently, if a user disconnect the mountpoint, it will never remount again (waited 3 days) despite intune claiming the policy has been applied without error.
I'm thinking about using powershell script instead but has someone seen this issue already ?

Windows Group Policy
Windows Group Policy
A feature of Windows that enables policy-based administration using Active Directory.
1,995 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
2,333 questions

2 answers

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  1. Crystal-MSFT 21,886 Reputation points Microsoft Vendor
    2022-09-06T01:41:49.617+00:00

    @Melpheos , Thanks for posting in Q&A. From your description, I know you have mapped shared drive with Intune. But when the user disconnect the mapped drive. It can't come back. If there's any misunderstanding, feel free to let us know.

    After researching, i find an option named "Remove "Map Network Drive" and "Disconnect Network Drive" (User)". It can prevent users from using File Explorer or Network Locations to map or disconnect network drives. Maybe you can try this.
    237885-image.png
    Hope it can help.

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  2. Limitless Technology 37,501 Reputation points
    2022-09-12T07:43:58.327+00:00

    Hello there,

    Can you Confirm that the configuration profile is correctly applied ? This might be one of the reason for Intune not mounting shared drive back.

    You can also use the built-in troubleshooting feature to review different compliance and configuration statuses.

    Troubleshooting policies and profiles in Microsoft Intune https://learn.microsoft.com/en-us/troubleshoot/mem/intune/troubleshoot-policies-in-microsoft-intune

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