Hi there,
The processor is selected by various parameters and the important one is DCH Design Principles.
https://learn.microsoft.com/en-us/windows-hardware/drivers/develop/dch-principles-best-practices
Some of the 7th generation processors and all 8th generation Intel processors and their equivalent AMD are supported for Windows 11. It seems your i7-7500U is not on the list and it might not support Windows 11.
Windows 11 supported Intel processors
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
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