Searching for messages in teams channels not working.

Question

Hello,

Please i need your help on this issue.

We have been having issues with inconsistent searches in teams. I try searching for messages sent from a certain date and no results appear.

I then search for a word I know was sent that day and get results.

But i don't know if there is a service incident issue.

The incident number is MO420476 See more details below.

August 31, 2022 7:12 PM

Title: Some users may see errors and long wait times when searching through SharePoint Online and Microsoft Teams

User Impact: Users may see errors and long wait times when searching through SharePoint Online and Microsoft Teams.

Current status: We've completed our validation of the newly developed fix. We've begun deploying the fix to the affected environments, which we suspect will completely remediate the impact by our next scheduled update.

Scope of impact: This issue is impacting any user that is searching the SharePoint Online or the Microsoft Teams services.

Start time: Tuesday, August 23, 2022, 6:00 PM (5:00 PM UTC)

Estimated Time to Resolve: We suspect the deployment will fully implement the fix to resolve the problem by our next scheduled update.

Root cause: A recent service update intended to improve query performance caused a regression for some users in SharePoint Online and Microsoft Teams search scenarios.

Next update by: Friday, September 2, 2022, 8:00 PM (7:00 PM UTC)