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Have you updated the firmware and the BIOS?
HP Bios Firmware S70 continously requires restart on Elitebook G7
Pavel yannara Mirochnitchenko
12,596
Reputation points MVP
So I have a customer managed by Intune with Updaterings allowing Driver Updates and only in one model this happens, where bios update does require restart every morning when user powers up a PC. We see this on Elitebook 830 and 840 G7 devices at least. First I would like to confirm, how major issue this is and does anyone else experience the same problem? I think the workaround would be to create Win32 package with BIOS setup, but I would like to avoid this. Not sure, is it more of HP or Microsoft (update catalog error).
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Amir 0 Reputation points2023-08-12T23:09:29.2866667+00:00 I got a yellow triangle on hp s70 system firmware in device manager so i went to (it is in French) "Assistance clientèle HP - Téléchargements de logiciels et pilotes" https://support.hp.com/be-fr/drivers then I clicked on show all the drivers and I selected "BIOS-Micrologiciel du système (1)" and then I downloaded: HP BIOS and System Firmware (S70, S73). It needed restart, I clicked on restart and it went into the Bios 2 times updating many drivers then when it finished it opened normally my pc and I went to the device manager and the yellow triangle disappeared.
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6 answers
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S.Sengupta 19,261 Reputation points MVP2022-09-07T00:05:22.813+00:00 -
Pavel yannara Mirochnitchenko 12,596 Reputation points MVP
2022-09-07T07:32:17.633+00:00 Let me explain - I am trying to get bios update via MS Update catalog automatically, without touching the device.
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Miika Raassina 1 Reputation point2022-09-08T06:47:28.467+00:00 Hi,
HP includes firmware updates in BIOS/UEFI package(.bin) .
We have sound and even operating system halting problems in our 845 G7.
Version 01.08.20 no sound
Version 01.10.00 boot problems-
Pavel yannara Mirochnitchenko 12,596 Reputation points MVP
2022-09-08T16:53:28.973+00:00 It sounds about right that 01.10.00 is the one which creates the situation with restart pending.
(From Finland? Moi!).
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Jay 1 Reputation point2022-09-29T15:28:00.41+00:00 Same here with HP S77 firmware. Laptop randomly restarts. Firmware shows yellow triangle with exclamation mark under device manager with status "This device cannot work properly until you restart your computer. (Code 14) Firmware update failed due to insufficient system resources." and update status "Firmware is pending update on next system reboot. Pending Firmware Version: 10A0000 Firmware failed to update during the last attempt." Is there any fix for this such as rolling back driver?
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Pavel yannara Mirochnitchenko 12,596 Reputation points MVP
2022-09-30T05:58:32.117+00:00 We solved this by disconnecting everything, only powercord plugged in. Then attempt to update and restart was successfully done.
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Amine Bhl 1 Reputation point2022-10-14T11:35:59.863+00:00 hey, what do you mean by "disconnecting everything" ?
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Pavel yannara Mirochnitchenko 12,596 Reputation points MVP
2022-10-17T10:48:43.657+00:00 Dock station and additional USB devices.
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Hanno Scholtz 0 Reputation points2023-02-11T18:28:43.4366667+00:00 Hm. I have the same problem, and I have already disconnected everything, shut down, and restarted several times, but the problem remains.
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LinkedIn Service 0 Reputation points2023-03-16T16:14:52.23+00:00 My pc has only power cord connected. Daily restart errors.
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péter dercsár 0 Reputation points2023-05-29T08:10:41.6066667+00:00 I have similar problem on a 840 G6. It started a few months ago.
On every login, I receive this notification:
Restart required to finish setting up HP R70 System Firmware.Device manager shows it with yellow triangle and states that restart required.
Where can I identify the BIOS/UEFI version?
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Pavel yannara Mirochnitchenko 12,596 Reputation points MVP
2023-05-30T17:53:25.2466667+00:00 Use systeminfo for this in Windows. Also Intune does show bios version under device information.
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Argo K 0 Reputation points2023-07-17T10:48:00.8033333+00:00 Had the same problem - was able to solve it by uninstalling the device (via Device Manager) and then (reinstall) using "Scan for hardware changes" (Device Manager -> Action).
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Stephan Meyhoff Süberkrüb 0 Reputation points2023-08-07T06:00:55.2933333+00:00 I have the same problem with HP S73 System Firmware, every time Windows tries to update it to the newest version. In my case it's because I have BitLocker activated. I'm able to solve it by downloading the file from HP and run the update process again. Doing it manually, it is suspending my BitLocker, and the firmware is installed correctly.
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Zaheer Iqbal 0 Reputation points2023-06-09T15:37:10.3466667+00:00 We having this same issue on BIOS S77 for HP G7s. Anyone able to fix the issue yet ?
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Anonymous2023-09-15T10:43:10.6466667+00:00 i had the same issue
i installed the driver manually downloading from https://support.hp.com/emea_middle_east-en/drivers/selfservice/hp-elitebook-830-g7-notebook-pc/31971702/model/38462600?sku=3G1K8EC&serialnumber=5CG10832B3&ssfFlag=trueNow its working
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