Dropbox Migration to OneDrive

Question

I'm planning to migrate users from Dropbox to OneDrive using the Migration Tool under SharePoint Admin. I have the connector working and it's pulling the list of users and scanning successfully.

I'm trying to understand these can results logs. I have several users that either say Scan Error or Migration warnings found. When I download the log, they don't tell me much.

For some users, when I open the log, the Operation Step says item/skip and the Status says Skipped for over 90% of the files. Yet for the result code it says none and for the FailureReason it is blank. So I have no clue as to why the file was skipped. There's no obvious reason as to why it would be skipped.

Is there something I'm missing as to finding out why a file was skipped?

Answer 1

Hi @GarudaLead-8570
When files and folders are "skipped," Mover has deliberately skipped that item during the transfer. Typically, items are skipped because:

1.That item with the same name and timestamp already exists in the destination.
2.They are set to be copied by a different user (to prevent data duplication).
3.It was a scan. Items are not copied during a scan.

In the log, a skipped item has a status of either Folder skipped, File skipped or Failure. The Additional info column in the log will give you more insight as to why the item did not migrate. Have you checked the reasons here?

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