Unauthorized access. 'Listen' claim(s) are required to perform this operation. Resource: 'sb:/

Shiva Sadayan 41 Reputation points
2022-09-06T16:39:25.453+00:00

Hi All,

I have an Azure function that gets triggered upon arrival of a message in a ServiceBus queue.

Functionally everything is working fine, however, every second appInsights is logging:

Unauthorized access. 'Listen' claim(s) are required to perform this operation. Resource: 'sb://my-alias-name.servicebus.windows.net/mysbq'. TrackingId:XXXXXXX6_G9, SystemTracker:gateway5, Timestamp:2022-09-06T13:32:30"

4 million entries got recorded in the application within the last 24 hours.

ServiceBus is configured with geo redundancy - Active East and Passive.

I don't see this error in EastUS2 but in CentralUS.

Can someone please advise me as to how to troubleshoot this issue.

Thank you

Shiva

Azure Service Bus
Azure Service Bus
An Azure service that provides cloud messaging as a service and hybrid integration.
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Accepted answer
  1. JananiRamesh-MSFT 20,916 Reputation points
    2022-09-07T15:49:05.793+00:00

    Hi @Shiva Sadayan Thanks for reaching out. This is a known issue. There is a GitHub thread discussing this issue https://github.com/Azure/azure-sdk-for-net/issues/11619
    could you please upgrade the SDK to latest version. If the latest version still has this issue, please file a new GitHub issue for SDK team.

    Let me know incase of further queries, I would be happy to assist you.

    To benefit the community find the right answers, please do mark the post which was helpful by clicking on Accept Answer’ & ‘Up-Vote’.

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