Unauthorized access. 'Listen' claim(s) are required to perform this operation. Resource: 'sb:/

Question

Hi All,

I have an Azure function that gets triggered upon arrival of a message in a ServiceBus queue.

Functionally everything is working fine, however, every second appInsights is logging:

Unauthorized access. 'Listen' claim(s) are required to perform this operation. Resource: 'sb://my-alias-name.servicebus.windows.net/mysbq'. TrackingId:XXXXXXX6_G9, SystemTracker:gateway5, Timestamp:2022-09-06T13:32:30"

4 million entries got recorded in the application within the last 24 hours.

ServiceBus is configured with geo redundancy - Active East and Passive.

I don't see this error in EastUS2 but in CentralUS.

Can someone please advise me as to how to troubleshoot this issue.

Thank you

Shiva

Answer 1

Hi @Shiva Sadayan Thanks for reaching out. This is a known issue. There is a GitHub thread discussing this issue https://github.com/Azure/azure-sdk-for-net/issues/11619
could you please upgrade the SDK to latest version. If the latest version still has this issue, please file a new GitHub issue for SDK team.

Let me know incase of further queries, I would be happy to assist you.

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