Microsoft Teams
A Microsoft customizable chat-based workspace.
9,059 questions
Client has Teams Phones that will not authenticate
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IBN
4,331
Reputation points
Hello,
Please i need your help on this issue.
Our Teams Client has Yealink T55A Teams phones that will not enroll via device administrator through InTune.
The devices appear to register and enroll, but are immediately marked as non-compliant and set to "retire pending".
Struggling to see why this is happening, the only compliance policy simply checks for rooted devices. Would appreciate some help troubleshooting this.
Microsoft Teams
Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,715 questions
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 48,791 Reputation points Microsoft Vendor2022-09-07T07:51:15.87+00:00 Hi @IBN
Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope. So we will add mem-intune-device-configurations tag to your thread. Thanks for your understanding!
Sign in to comment