Guest Cannot Sign into Teams

michael webster 1

Guest receives this:

)]}',
{"CID":"f62b9bf2-b276-471d-9846-3e2f37ffe738","Date":"2022-09-06T19:32:16.7602235Z","Exception":null}

When trying to sign in.

What is going wrong?

JamesTran-MSFT 36,786 Reputation points Microsoft Employee

2022-09-06T21:26:50.587+00:00

@michael webster
Thank you for following up on this and I'm glad that @JimmySalian-2011 was able to help resolve your issue.

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

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1 answer

JimmySalian-2011 42,221 Reputation points

2022-09-06T19:47:27.32+00:00

Hi Michael,

Basic checks - did the guest signed out and signed in? Restarted Teams ?

Did you configured using the steps over here for Guest access in Teams Admin console. - set-up-guests

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1 person found this answer helpful.
michael webster 1 Reputation point

2022-09-06T20:03:17.927+00:00

Yes, restarting worked. Thanks.

JimmySalian-2011 42,221 Reputation points

2022-09-06T20:15:09.43+00:00

Glad to know it is sorted.

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Please "Accept the answer" if the information helped you. This will help us and others in the community as well.
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