Unable to update Servicing Stack on Windows 7

Gaven 51 Reputation points
2022-09-06T22:20:38.94+00:00

I know Windows 7 is EOL - this is a computer used in a manufacturing environment and cannot be replaced with Windows 10. I have a number of security updates stuck because SHA-2 signing is not recognized. It would appear that KB4474419 is installed but KB4490628 is not. If I download from the Update Catalog the install aborts claiming the update is not applicable. I tried backtracking the patch line and found the following:

KB3020369 is already installed
KB3177467, KB4490628 and any newer SSU: not applicable

I've tried everything I can think or to repair/reset Windows Update and nothing has changed. CBS.log doesn't appear to have any helpful information. Any thoughts?

2022-09-06 15:19:29, Info CBS Session: 30982718_3139819157 initialized by client WindowsUpdateAgent.
2022-09-06 15:19:29, Info CBS Read out cached package applicability for package: Package_for_KB4490628~31bf3856ad364e35~amd64~~6.1.1.2, ApplicableState: 64, CurrentState:0

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Anonymous
    2022-09-06T22:32:22.17+00:00

    Please run the system update readiness tool.
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB947821

    Then post the results of;
    %SYSTEMROOT%\Logs\CBS\CheckSUR.log

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  2. Gaven 51 Reputation points
    2022-09-06T22:43:16.343+00:00

    Can you be more specific? There are a couple dozen downloads under that KB and they all appear to contain nothing more than manifest and cat files.


  3. Gaven 51 Reputation points
    2022-09-06T23:51:52.72+00:00

    Is this what you're asking for?238267-checksur.log


  4. Gaven 51 Reputation points
    2022-09-07T00:38:38.807+00:00

    I hope I'm doing this right.238401-checksur.log

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  5. Anonymous
    2022-09-07T00:46:01.313+00:00

    You could try removing any language packs or also try a repair install by running setup.exe from the root of the install media.

    --please don't forget to upvote and Accept as answer if the reply is helpful--


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