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Cant login to Azure

ian 1 Reputation point
2022-09-06T23:09:14.933+00:00

When I try and login into Azure my MS Authenticator is automatically denying my request. When I try and open a support ticket I need to be logged into Azure but I can’t login.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Luke Murray 11,241 Reputation points MVP
    2022-09-07T03:33:04.14+00:00

    You can ring them: https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    You can also try contacting Azure Support on Twitter: https://twitter.com/AzureSupport

    At a guess, your account may have been reported as Fraud - https://learn.microsoft.com/en-us/azure/active-directory/authentication/howto-mfa-mfasettings#fraud-alert

    If this is an organisation/company account - then contact the companies support desk first, or try resetting your password: https://account.live.com/resetpassword.aspx

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