Issue with scheduling Exam AZ 900

Roy, Sujoy (Cognizant) 1 Reputation point
2022-09-07T07:31:07.607+00:00

I am facing issue with scheduling an exam. Always getting below while choosing Pearson VUE. I tried with 2 different MS account but got same result.

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

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  1. JimmySalian-2011 41,926 Reputation points
    2022-09-07T07:33:28.643+00:00

    Hi,

    Microsoft Certification is supported on their own forums. Please ask the question in the dedicated forums here. (Participate\Ask A Question)
    Courses and Course Content/Course Content Issue https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_courses-mcp_contentissue

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Certification - Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams
    Microsoft Certification - Missing Badge: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_badges-mcp_missb
    Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

    Pearson VUE Support:
    Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
    Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

    ==
    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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