Why won't windows service register for APM?

Matt Peterson 1 Reputation point

SCOM 2016, servers are Windows Server 2016.

I have a service running on three identical servers. (setup in a Windows Failover Cluster)
On two of them the APM component registered fine, but one of them still says "Windows service restart required" no matter how many times I restart the service.

I looked through the Management Pack and it appears to require an event log id 35001 to tell the agent it needs to restart, and 4003 to tell the APM agent that the service is registered. On the server where the service is not registering, I only get 35001, but no 4003.

Any ideas where to start troubleshooting something like this?

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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