How to add external users to a Teams Shared channel

IBN 4,351 Reputation points
2022-09-07T08:00:25.933+00:00

Hello

Please i need your help on this.

We have created a Teams Shared Channel but we are not able to add external users to the Shared channel.

238465-image.png

The External user is already added to the Team

The Teams shared channel was created from Teams Admin Centre

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 49,441 Reputation points Microsoft Vendor
    2022-09-08T05:32:17.71+00:00

    Hi @IBN
    Did this issue only happen in Teams shared channel?

    To make sure you could invite the external person from Teams shared channel,you could try to check these settings:

    1)In Teams admin center, expand Teams and select Teams policies. Then Select the options you want to enable:

    • To allow team owners to create shared channels, turn Create shared channels on.
    • To allow team owners to share shared channels with people outside the organization, turn Invite external users to shared channels on.
    • To allow users to be invited to shared channels in other organizations, turn Join external shared channels on.

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