Pulse Secure App - Configuration issues

Rajeev kumar 1 Reputation point
2020-09-18T20:41:44.567+00:00

Has anyone created a package for Pulse secure with Intune? I tried using LOB...msi installs fine but the configuration profile is not working any thoughts...

Is there any corresponding substitute for appenforce.log of MEMCM for Microsoft Intune as well, where you verify what command/argument is being applied and see related errors. I am aware of diagnostic, extension, and event logs. I have also tried win32 app model with a .bat file, it installs MSI but not the config. Also tried to wrap using Autoit the same result. It works fine with SCCM though. It's intune which not taking the arguments. It works manually.

Appreciate any help on this. Thanks

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
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  1. Crystal-MSFT 42,961 Reputation points Microsoft Vendor
    2020-09-21T02:11:01.397+00:00

    @Rajeev kumar , From your description, I know we want to deploy Pulse Secure App with config file via Intune. If there's any misunderstanding, feel free to let us know.

    For such situation, we suggest to use Win32 to deploy. I notice we have already tried Win32 but it is not working.

    Here, could you confirm the following information for us:

    1. While install Pulse security app manually, where did we put the config file? Is it in the same directory with the exe file or msi file? We can click the .intunewin file to see if the config file is under the similar location.
    2. When prepare win32 app, did we put the all the files for the installation in the setup folder?
      https://www.petervanderwoude.nl/post/deploy-customized-win32-apps-via-microsoft-intune/
      Note: Non-microosft link, just for the reference.

    Meanwhile, we can go through the logs under C:\ProgramData\Microsoft\IntuneManagementExtension\Logs to see if the app is install successfully. Her eis an article for the reference:
    https://learn.microsoft.com/en-us/mem/intune/apps/apps-win32-troubleshoot

    Hope it can help.

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  2. Rajeev kumar 1 Reputation point
    2020-09-22T18:31:49.01+00:00

    Yes, I copied all files before wrapping it using the Win32 App and followed step by step link which you shared. Tried to create APP with User and also with System context as required and available(company portal). It's an MSI, which has switches... Copied file in C Drive and then called. Also tried without a path. Tried with a Batch file and with AutoIT(.exe). Also tried with LOB app Model. All these works manually with batch and Autiit. The same package works in SCCM.

    msiexec /i ps-pulse-win-9.1r7.1-b3101-64bitinstaller.msi CONFIGFILE=C:\test.pulsepreconfig /qn /norestart

    msiexec /i ps-pulse-win-9.1r7.1-b3101-64bitinstaller.msi CONFIGFILE=test.pulsepreconfig /qn /norestart

  3. Rajeev kumar 1 Reputation point
    2020-10-02T13:48:31.877+00:00

    I have tried Jammcommand and other parameters. All these works when you do manually or using SCCM. Its an issue with Intune which does not work. I am trying with Autopilot/AAD.