We have a Farm with 4 Remote Desktop Session Hostserver. Some of our Users have sometimes Problems to Login wie FSLOgix. Different Users and different Times, we don't now how 30 Users can login, and only 1 or 2 don't. On annother Day everything is OK.
We have 2 FileShares on Windows Server 2019, with Cloudcache. 2 Fileshare for availability.
Our Workaround:
- We open the .vhdx-File on the Fileserver and make Chkdsk, then close the .vhdx
- We set the RDSH-Server in Maintancemode und call the User to Login, now the User make a Session on one of the Other RDSH-Server. Normally Login is now OK.
- The most time we make a Restart of the Server wo has the Error in the next Nighttime.
Here the Errorlog vom CloudCacheService:
[11:59:47.656][tid:00000cc0.00003dac][INFO] ===== Begin Session: CCache::Register
[11:59:47.656][tid:00000cc0.00003dac][INFO] Registering file: C:\ProgramData\FSLogix\Proxy\m.bass_S-1-5-21-1230906625-296691439-618671499-12540\Profile_m.bass.VHDX
[11:59:47.657][tid:00000cc0.00003dac][INFO] Registered vdisk 19 for path \Device\HarddiskVolume4\ProgramData\FSLogix\Proxy\m.bass_S-1-5-21-1230906625-296691439-618671499-12540\Profile_m.bass.VHDX
[11:59:47.657][tid:00000cc0.00003dac][INFO] ===== End Session: CCache::Register
[11:59:47.714][tid:00000cc0.00004b58][ERROR:e0001007] AsyncVdiskOpenedKernelRequest failed. VDISK.cpp(1259): [NTSTATUS: 0xe0001007]
[11:59:47.716][tid:00000cc0.00004b58][ERROR:e0001007] AsyncVdiskOpenedKernelRequest failed. VDISK.cpp(1259): [NTSTATUS: 0xe0001007]
[11:59:47.725][tid:00000cc0.00004b58][ERROR:e0001007] AsyncVdiskOpenedKernelRequest failed. VDISK.cpp(1259): [NTSTATUS: 0xe0001007]
[11:59:47.729][tid:00000cc0.00003dac][INFO] ===== Begin Session: CCache::UnRegister
[11:59:47.729][tid:00000cc0.00003dac][INFO] Unregister for file with id: 19, will delete cache
[11:59:47.729][tid:00000cc0.00003dac][INFO] FilterSendMessage (20) to UnregisterFile, Id = 19, Delete = True
[11:59:47.730][tid:00000cc0.00003dac][INFO] ===== End Session: CCache::UnRegister
[11:59:47.733][tid:00000cc0.00003dac][INFO] ===== Begin Session: CCache::ReleaseLock
[11:59:47.733][tid:00000cc0.00003dac][INFO] Releasing CCD lock for C:\ProgramData\FSLogix\Proxy\m.bass_S-1-5-21-1230906625-296691439-618671499-12540\Profile_m.bass.VHDX
[11:59:47.747][tid:00000cc0.00003dac][INFO] ===== End Session: CCache::ReleaseLock
Profile.log:
[11:59:47.613][tid:00000cb0.00000ac0][INFO] CCDLocations found - will use a Cloud Disk
[11:59:47.613][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\DiffDiskParentFolderPath. Using default: C:\Windows\TEMP\
[11:59:47.614][tid:00000cb0.00000ac0][INFO] Configuration Read (DWORD): SOFTWARE\FSLogix\Profiles\ClearCacheOnLogoff. Data: 1
[11:59:47.614][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\ClearCacheOnForcedUnregister. Using default: 0
[11:59:47.614][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\HealthyProvidersRequiredForRegister. Using default: 0
[11:59:47.614][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\HealthyProvidersRequiredForUnregister. Using default: 1
[11:59:47.614][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\CcdUnregisterTimeout. Using default: 0
[11:59:47.614][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\CCDMachineId. Using default: SRVRDCSEB2.ospeb.ch
[11:59:47.614][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\CCDMaxCacheSizeInMbs. Using default: 0
[11:59:47.614][tid:00000cb0.00000ac0][INFO] Configuration Read (DWORD): SOFTWARE\FSLogix\Profiles\FlipFlopProfileDirectoryName. Data: 1
[11:59:47.615][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\VHDNamePattern. Using default: Profile_%username%
[11:59:47.615][tid:00000cb0.00000ac0][INFO] Configuration Read (REG_SZ): SOFTWARE\FSLogix\Profiles\VolumeType. Data: VHDX
[11:59:47.615][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\VHDNameMatch. Using default: Profile*
[11:59:47.616][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\NoProfileContainingFolder. Using default: 0
[11:59:47.624][tid:00000cb0.00000ac0][INFO] DiskContext::find returning after 0 milliseconds
[11:59:47.629][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\LockedRetryCount. Using default: 12
[11:59:47.630][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\LockedRetryInterval. Using default: 5
[11:59:47.630][tid:00000cb0.00000ac0][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\SIDDirSDDL. Using default:
[11:59:47.658][tid:00000cb0.00000ac0][INFO] DiskContext::lockWithStrategy returning after 31 milliseconds
[11:59:47.714][tid:00000cb0.00000ac0][INFO] Configuration Read (DWORD): SOFTWARE\FSLogix\Profiles\SizeInMBs. Data: 30000
[11:59:47.716][tid:00000cb0.00000ac0][WARN: e0001007] Failed to query VHD(x) size
[11:59:47.716][tid:00000cb0.00000ac0][INFO] GetVirtualDiskSize returning after 0 milliseconds
[11:59:47.716][tid:00000cb0.00000ac0][INFO] Profile VHD Path: C:\ProgramData\FSLogix\Proxy\m.bass_S-1-5-21-1230906625-296691439-618671499-12540\Profile_m.bass.VHDX
[11:59:47.718][tid:00000cb0.00000ac0][INFO] User Profile Path: C:\Users\m.bass.FSL0
[11:59:47.725][tid:00000cb0.00000ac0][INFO] VHD(x) open request returning after 16 milliseconds for C:\ProgramData\FSLogix\Proxy\m.bass_S-1-5-21-1230906625-296691439-618671499-12540\Profile_m.bass.VHDX
[11:59:47.725][tid:00000cb0.00000ac0][INFO] Status set to 11: Cannot open virtual disk
[11:59:47.725][tid:00000cb0.00000ac0][INFO] ErrorCode set to -536866809 - Message: N/A
[11:59:47.725][tid:00000cb0.00000ac0][ERROR:e0001007] OpenVirtualDisk error
[11:59:47.725][tid:00000cb0.00000ac0][INFO] Error. Cleaning up.
[11:59:47.725][tid:00000cb0.00000ac0][INFO] Reason set to 9: Profile load failed