Unable to migrate Azure subscriptions due to 3rd Party Marketplace Products

Question

I am in the process of migrating my Azure subscriptions to a new reseller (CSP)

When my current CSP tries the transfer, a number of the subscriptions fail with the error

"This request for transfer of billing ownership cannot be completed as third party marketplace products to not transfer with subscriptions. Remove the third party marketplace subscriptions from your selection and try again"

What I am struggling with is working out exactly what third party marketplace products the error is talking about. I cannot see any subscribed products (third party or otherwise) in the "Marketplace" bit of the Azure console.

Does anyone know how I can list out all marketplace products that a given tenant/subscription has already configured? I feel that once I have a list of what is there I should easily be able to work out where my blocker lies

Alternatively, does anyone know whether this failure logs any details information anywhere that I can direct my current CSP to (that might provide more clues)

Thanks
Josh

Answer 1

Hi,

The transfer has some limitations and the marketplace should fall under the remit and fulfull the below points:

switch-azure-subscriptions-to-a-different-partner

I will request you to raise a support call with the Microsoft Account Manager to discuss the requirements and blockers.

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Answer 2

Thanks Jimmy, but I have already read the Microsoft documentation on the transfer process.

I want to know how I can see what third party products are being used and where (the the docs don't mention how you would do this)