Paging healthcare

Danny Thomas 1 Reputation point
2022-09-07T16:47:10.647+00:00

Hello,

I work for Haymarket Center as a System Engineer.
We are a health clinic and want to transition to Microsoft Teams for the physical desk phone feature.
We have a mandatory paging system to broadcast throughout the building in case of emergency.
Is it possible to have the physical teams phone and integrate it with our paging system via preset extension?

With Gratitude,

Danny Thomas.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,031 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,822 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Tiaan 736 Reputation points
    2022-09-07T21:47:45.387+00:00

    Hi @Danny Thomas ,

    I have done a few of these deployments that have a paging system. Depending on the system you have a few options, But in all cases their is no way to use Teams directly on the paging system. What i have done in the past is, if the device users SIP registration we have used 2Talk for example and registered the device to it with a DDI. And only allowed calls from defined numbers. Then with in Teams we would create a dial plan entry that would then translate the current use EXT and translate that to the new DDI.

    You Could also use a ATA that is connected to the Paging system.

    In Short it is possible with use of a 3rd party application\device.

    Regards,
    T

    0 comments No comments

  2. SokiGuo-MSFT 22,921 Reputation points Microsoft Vendor
    2022-09-08T09:09:32.66+00:00

    Hi @Danny Thomas

    Is it possible to have the physical teams phone and integrate it with our paging system via preset extension?

    According to your description, you could integrate your system with Microsoft Teams.

    Telephony needs vary widely from one business to the next. Because of this, Microsoft provides several Teams Phone deployment options from simple setups to more complex voice systems. IT departments select from one of the following Teams Phone architecture options:

    1. Fully cloud-managed phone system with built-in Teams calling plan.
    2. Cloud-managed phone system with third-party calling plan.
    3. Mixed-mode phone system.

    For more details about how to integrate your phone system with Microsoft Teams, you could refer to this link’s table.

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.