Sound and microphone not working?

Malak Radwan 1 Reputation point
2020-09-19T14:14:18.54+00:00

the sound and microphone devices are disabled and in the playback devices there are no devices listed to choose from.

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  1. Kapil Arya 8,161 Reputation points MVP
    2020-09-20T10:34:06.493+00:00

    Hello,

    Please run Playing Audio, Recording Audio troubleshooters from Settings app > Update & security > Troubleshoot. Let us know what they reports back.

    Regards.

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