Rights Management Adhoc license

Question

I have owned my domain since the late 1990s, and have used the same email address for all that time. I recently changed email hosts to GoDaddy, and was prevented from setting up the email address I have been using for all these years. After several phone calls and a few hours on the phone, one of GoDaddy's tech reps discovered that the reason I can't set up the address I wanted to use is that a user outside their panel (i.e., before I moved things to GoDaddy) set up a Rights Management Adhoc license assigned to my email address. How do I find this, and how do I eliminate it so that I can use my email address again?

Answer 1

Something here might help.
https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/licensing/rights-management-adhoc-sku-office-365

The product group for Office 365 actively monitors questions over at
https://techcommunity.microsoft.com/t5/office-365/ct-p/Office365

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

@Anonymous The Rights Management Adhoc license record in question seems to be an orphan record. It may have been associated with a previous computer of mine, or perhaps a long-forgotten project on which I was a participant. Is there any way that I can get someone at Microsoft to delete the record? It is preventing me from setting up my email.