ImportError at / /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.28' not found

Question

Help needed!!

ImportError at /
/lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.28' not found (required by /home/site/wwwroot/antenv/lib/python3.7/site-packages/cryptography/hazmat/bindings/_rust.abi3.so) Request Method: GET Request URL: http://www.mudataco.com/ Django Version: 2.1.2 Exception Type: ImportError Exception Value: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.28' not found (required by /home/site/wwwroot/antenv/lib/python3.7/site-packages/cryptography/hazmat/bindings/_rust.abi3.so)
Exception Location: /home/site/wwwroot/antenv/lib/python3.7/site-packages/cryptography/hazmat/primitives/asymmetric/utils.py in <module>, line 6
Python Executable: /opt/python/3.7.12/bin/python3.7
Python Version: 3.7.12
Python Path:
['/opt/python/3.7.12/bin',
'/home/site/wwwroot',
'/opt/startup/app_logs',
'/opt/startup/code_profiler',
'/home/site/wwwroot/antenv/lib/python3.7/site-packages',
'/opt/python/3.7.12/lib/python37.zip',
'/opt/python/3.7.12/lib/python3.7',
'/opt/python/3.7.12/lib/python3.7/lib-dynload',
'/opt/python/3.7.12/lib/python3.7/site-packages']
Server time: Thu, 8 Sep 2022 20:47:05 +0000

Answer 1

Try using either Python 3.8 or 3.9 runtime images for your app service. It could be an issue with the 3.7 image. If that does or doesn't work, please comment down below.

Answer 2

You can try using the below command to fix this issue:
apt-get update
apt-get install -y libc6 libc6-dev

This worked for me and was able to fix the GLIBC_2.28 not found error