9,253 questions
1 answer
One of the answers was accepted by the question author.
Win11 Pro refund for bad pc purchase?
I purchased a Lenovo laptop and upgraded Win11 Home to Pro. The next day i had to return PC due to hardware problems. Can i get a refund for the version of Pro I purchased?
Windows for home | Windows 11 | Install and upgrade
asked
2026-08-11T15:15:15.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 88%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Robert L Briar
20
Reputation points
commented
2026-08-11T19:35:22.5166667+00:00
Robert L Briar
20
Reputation points
2 answers
One of the answers was accepted by the question author.
How to add multiple external email addresses from an excel spreadsheet to collect responses via Microsoft Forms?
I want to send a survey that I have created on Microsoft Forms, to multiple external email addresses that I have on a spreadsheet? Thank you
Microsoft 365 and Office | Microsoft Forms | For business
Microsoft 365 and Office | Microsoft Forms | For business
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,693 questions
asked
2026-08-06T18:01:29.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 30%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Sandra White
20
Reputation points
answered
2026-08-11T18:34:48.7833333+00:00
Muhammad Waqas Khan
80
Reputation points
3 answers
One of the answers was accepted by the question author.
Problem with Windows 11 24H2
Windows 11 24H2 has been too large for my humble windows Surface Go computer. I have removed downloads, trash and every application that I can but need to find more space to allow it to install. I have a large external drive attached but it cannot solve…
Windows for home | Windows 11 | Files, folders, and storage
11,694 questions
asked
2026-08-10T19:36:45.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 54%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Ian Long
40
Reputation points
commented
2026-08-11T18:25:03.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,500
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Regarding Error CertificateServiceClient-CertEnroll Event id 87
Every Single TIme That I boot up Windows 11 25h2 Pro OS with all Windows Updates Applied to a point at least I get this error message after applying the latest and greatest Windows 11 Updates under the event viewer under administrative events : SCEP…
Windows for home | Windows 11 | Windows update
15,495 questions
asked
2026-08-08T22:44:21.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 12%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Joel Craycroft001
65
Reputation points
answered
2026-08-11T18:20:07.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 78%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Leon
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Designer: That Image Can't Be Enhanced
Greetings, Originally I uploaded an image of my Wife in a short Top and Pants and received a message saying it could not be enhanced due to Responsible AI Guidelines. This was far from Nudity but I chose another photograph anyway. Same error. I then…
Microsoft Copilot | Other
2,126 questions
asked
2026-04-30T14:59:58.8266667+00:00
LGLDSR73-6492
1,480
Reputation points
edited an answer
2026-08-11T18:18:21.0433333+00:00
LGLDSR73-6492
1,480
Reputation points
4 answers
One of the answers was accepted by the question author.
Window 11 system on my computer-laptop is not installing updates.
The Windows 11 system on my computer-laptop is not installing updates. Why is this happening?
Windows for home | Windows 11 | Windows update
15,495 questions
asked
2026-08-11T14:15:35.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 72%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Thomas Gene Vickery
25
Reputation points
answered
2026-08-11T18:10:17.74+00:00
David-M
125.4K
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Error Code: 401 Insufficient privileges to complete the operation.
Code: Access Denied Error: Insufficient privileges to complete the operation **Correlation ID:****[Moderator note: Personally Identifiable Information removed]**يرجى التحقق من الصلاحيات الممنوحة لحسابي. تفاصيل الخطأ: Timestamp:…
Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
5,069 questions
asked
2026-08-11T08:35:08.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 4%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
MUNAGEL, MOHAMMAD A
20
Reputation points
answered
2026-08-11T17:45:19.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 5%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
AnandJoshi-MSFT
0
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
In Personalisation > Background, I have lost the possibility to use a picture.
Windows 11: The setting "Personalisation > Background > Personalise your background" , only lets me choose a colour, not a picture... I use 2 displays.
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2026-08-11T11:00:06.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 8%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
JF Coupaud
20
Reputation points
accepted
2026-08-11T17:30:36.45+00:00
JF Coupaud
20
Reputation points
4 answers
One of the answers was accepted by the question author.
"Organisaatio" estää sijaintitiedon asetuksien hallinnan
WIN 11 ja vanha Surface Pro 2019 käytössä. En saa uutta HP-tulostinta liitettyä tietokoneeseen ja reitittimeen, koska mystinen organisaatio estää sen. HP:n mustepalvelun tilaamiseen ja tulostimen liittämiseen palveluun tarvitaan sijaintitietoa. Kone on…
Windows for home | Windows 11 | Accounts, profiles, and login
10,046 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 64%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
How to put the job fail information in the Azure Batch jobs list
In the Jobs list of Azure Batch, it only shows the state of Completed of the jobs, even if the job are failed, this is very confusion, and I have to click into the specific job see the status and exit code. Is there a way to show the task running…
Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
4,010 questions
asked
2026-08-05T03:05:54.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 35%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYW%3C/text%3E%3C/svg%3E)
Yue Wang
40
Reputation points
commented
2026-08-11T17:18:31.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suchitra Suregaunkar
16,780
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
a random folder that is empty labled MicrosoftWindows.Client.CBS_cw5n1h2txyewy!InputApp was created in my downloads without downloading anything
it also says it has a file that exists in it but i cant see it
Windows for home | Windows 11 | Security and privacy
8,678 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 49%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How To Prevent Emails From Being Marked As Read In Shared Mailbox?
Greetings, everyone! We have a shared functional mailbox that we each monitor. That shared mailbox is opened in Outlook along with our personal mailbox. The problem is if someone opens an email sent to the shared mailbox, it is marked read for…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,061 questions
asked
2026-02-12T19:04:27.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 64%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENY%3C/text%3E%3C/svg%3E)
Ng, Yung
20
Reputation points
commented
2026-08-11T16:49:03.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 93%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Katherine S
0
Reputation points
2 answers
One of the answers was accepted by the question author.
MS learn challenge
Hi Have completed the cloud AZ 500 last week and filled out the form but have not received the voucher i can provide my account details in private message . Please advise Thanks!
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,771 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Outlook Lost contacts
Outlook lost my contacts. When I try to open my contacts I get a message "loading contacts". However, the contacts never load after several hours of trying to load.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,006 questions
asked
2026-08-11T15:28:01.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 71%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Billy McCalla
40
Reputation points
commented
2026-08-11T16:28:07.9366667+00:00
Billy McCalla
40
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft account hacked, need help
So my Microsoft account has been hacked and the hacker changed the email to ta********@gmail.com but the last email was tamasirobi4******@gmail.com and the microsoft account got deactivated and cant get the microsoft account back I need help.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,597 questions
asked
2026-08-11T15:36:53.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 75%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Adrian Tamasi
20
Reputation points
accepted
2026-08-11T16:13:04.0133333+00:00
Adrian Tamasi
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Changing Background Image in a Forms Project
Is there a method to set a different background image in a Forms project without it being scaled up to the main image? The current setup seems to automatically resize the main image as the background.
Microsoft 365 and Office | Microsoft Forms | Other
Microsoft 365 and Office | Microsoft Forms | Other
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,041 questions
asked
2025-08-06T16:26:29.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 13%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Emma McDonald
25
Reputation points
commented
2026-08-11T16:12:19.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 85%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lisa Fortin
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Unknown monthly charge
I'm being charged monthly (via a Visa card0 for something which doesn't appear in my subscriptions. How do I stop this?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,104 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 28.000000000000004%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Hello, I can´t add members to an existing mail group of my ownership
I am the owner of an internal mail box and I can´t add members anymore.
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,400 questions
asked
2026-08-11T14:20:06.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 57.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ali Boscan
20
Reputation points
accepted
2026-08-11T16:02:27.5433333+00:00
Ali Boscan
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Microsoft 365 Copilot Unable to Provide SharePoint Document URL or File Path
Hello Team We would like to understand whether the following behavior is expected and if there is any official documentation covering it. We are using Microsoft 365 Copilot Chat and have tested with both the Claude Opus model and the GPT-based models…
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
4,257 questions
asked
2026-08-10T19:06:57.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
Zyrka Admin
40
Reputation points
accepted
2026-08-11T15:13:40.9133333+00:00
Zyrka Admin
40
Reputation points
3 answers
One of the answers was accepted by the question author.
Unblock macros that Microsoft has blocked because source of the file is untrusted
Hello, I have opened my personal daily file to have the message "Security Risk Microsoft has blocked macros from running because the source of this file is untrusted". I have checked the properties of the file and there is no area or option to…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,970 questions
asked
2026-08-11T11:57:18.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 7.000000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rachel Mayo (Mayo Rachel)
20
Reputation points
accepted
2026-08-11T15:00:32.3966667+00:00
Rachel Mayo (Mayo Rachel)
20
Reputation points