The Windows 11 mouse cursor has turned into the Windows 98 one
I am experiencing an issue with my mouse on Windows 11; after formatting the machine, the mouse cursor automatically switched to a Windows 98-style version. I’ve seen other users report that this error is caused by the KB5120998 update. I have already…
Windows Insider program | Windows Insider preview | Personalization and accessibility
My personal Microsoft account was converted into a work account by mistake and I am stuck in an Azure AD tenant with no admin.
My Microsoft account was accidentally converted into a work account and placed into a new Azure AD tenant that has no global admin. Now I cannot leave the tenant, cannot delete it, cannot switch directories, and I cannot access my original Azure…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Taskbar activation zone when using auto-hide feature in Win11 is blocking app contents
I've been updated to win11 yesterday, and i found not only its taskbar gets wider than win10, the activation zone in windows 11 (or the zone to identify when to unhide the taskbar) gets way larger than windows 10, which only expands the taskbar when…
Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
Sorry, EXCEL encountered an error that prevented it from working properly, so EXCEL needs to be closed. Want us to fix it right away?
I'm sorry, but EXCEL encountered an error that prevented it from working properly, so you need to close EXCEL. Want us to fix it right away? Open Exce and this will pop up, how to solve it.
Microsoft 365 and Office | Excel | For education | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
How to give myself admin access?
I'm trying to change time zone and it's not letting me saying I have to be an admin. I'm the sole owner of this computer. What to do?
Windows for home | Windows 11 | Settings
Subject: Repeated Outlook Groups calendar spam – meeting invitations appear in calendar despite blocking and mail rules
Subject: Repeated Outlook Groups calendar spam – meeting invitations appear in calendar despite blocking and mail rules Dear Microsoft Support, I am experiencing an ongoing issue with my personal Outlook.com/Hotmail account involving unsolicited Outlook…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Hacked recently, email changed.
My Microsoft account was hacked yesterday (as of writing this), and it has a Minecraft account tied to it. i was informed that my games license was tied to said account. I believe my **email was changed by the hacker so i couldn't secure it, because i…
Windows for home | Other | Gaming
Not accepting any of my credit cards
I have two credit cards, I have spoken to my bank and they say there is no problem from their side but Microsoft is not accepting my credit card for payment
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Windows 11 in s mode with microsoft 365 personal account but i cannot re-install onedrive from Store
Due to codec errors I un-linked onedrive then un-installed it. I now find that i cannot load from microsoft.com and its not available in microsoft store although i have a subscription to microsoft 365. How can i re-install it without coming out of S…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
Background personalization "Slideshow" option doesn't work
When attempting to select the "Slideshow" background option in the "Personalization" area of my settings, the background pull down menu immediately reverts back to ""Picture". I can select "Solid color",…
Windows for home | Windows 11 | Settings
Word navigate back and forth between outline numbered sub paragraphs
I ask this question here as no other help resource correctly answers my problem and I am always directed to using bookmarks, GoTo function and headings I have a complex legal document 74 pages long, paras are not numbered using Outline number, but…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Can't edit in Word. Asks me to Activate Microsoft 365
I'm on a Mac. Tahoe updated last night to 26.2.2. I can open a document in Word but can't edit or change it. Menu bar has a warning to activate Microsoft 365. I have a valid subscription and it has been working fine until today. I check for updates and…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
email one drive view all photos and it changes on its own
email - one drive - I select "view all photos" and it constantly changes on its own to add music and scroll through other photos - I don't want that happening as I have duplicate or triplicate photos or I'm wanting to edit something and quickly…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
Fix my safe senders' emails going to junk!!! I know this question has been asked before and seconded by over 40 people:
I am getting very frustrated with the Junk Mail and Safe Senders list in Outlook. Emails from people and groups that are on my safe senders list keep going to Junk, and end up back in Junk even after I mark them Not Junk , Then, they end up being deleted…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Outlook for Mac has been unable to sync with my Charter server to upload incoming e-mails.
Since trying to forward a message with several photo attachments which would not send, Outlook for Mac hung up and I had to shut down my laptop (a newish MacPro). Now Outlook for Mac is no longer able to sync with my e-mail provider's server (Spectrum).…
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
Multiple Defender functions missing for my Sentinel workspace: no Incidents, Advanced Hunting, Cases, or Analytics rules showing up
I'm stuck on this and I've run out of things to try, so hoping someone's seen it before. I have a Log Analytics workspace with Sentinel enabled, on an Azure for Students subscription. Sentinel itself works fine on the Azure side, I'm ingesting logs from…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
After MS App Update, Copilot on MacOS Word enabled again and option to turn off is gone
I have disabled Copilot several times, but each time the Word app updates on Mac OS it turns back on. The prompts are intrusive but also using generative AI, even accidentally, is an ethical violation that can cost me my job. This last update the option…
Microsoft 365 and Office | Word | For business | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
how to install Microsoft Office Home on my Mac and not Microsoft 365
I want to install Microsoft Off Home directly to my Mac and not Microsoft 365
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
I have a Microsoft 365 account. My question is why do I need a personal subscription for $9.99 a month
I am wondering since I have Microsoft 365 why am I paying for a personal subscription for $9.99 a month. Linda Mosby
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
CoPilot only appearing in Web Version of Apps and not Desktop version
I have Microsoft365 Premium, which is supposed to embed Copilot into all the apps, however Copilot is only visible on the Web versions instead. I've tried all the troubleshooting in the articles + logged multiple tickets without resolution. Has anyone…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.