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Azure Identity Validation stuck on In Progress

The Azure Identity Validation has been stuck in In Progress for approximately 20 days now. It's still in progress and I've responded to all emails required and submitted all documents immediately when asked. How can I get someone at Microsoft to take a…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,760 questions
asked 2026-11-10T17:04:33.6433333+00:00
Jason S 0 Reputation points
answered 2026-11-10T17:30:46.7566667+00:00
Jason S 0 Reputation points
1 answer

Azure subscription disabled for “suspicious activity” two days after creation, and the support ticket form won’t open

My new Azure subscription (created Nov 2) was disabled on Nov 4 with “We’ve identified suspicious activity in this subscription.” The notice says data will be deleted on Dec 4. I believe this is a false positive. I use it for a personal learning lab…

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,266 questions
asked 2026-11-04T20:20:00.47+00:00
comfortableodo 0 Reputation points
commented 2026-11-10T17:12:28.3366667+00:00
TP 165.2K Reputation points Volunteer Moderator
1 answer

Artifact Signing organization identity validation still in progress after documents submitted

Hello Microsoft Artifact Signing team, The Public organization identity validation for HORIZONX LABS LLC is still shown as "In Progress" in the Azure portal. Microsoft requested additional documentation, and our formation document and domain…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,760 questions
asked 2026-11-10T17:07:57.8833333+00:00
HorizonX Labs 0 Reputation points
answered 2026-11-10T17:09:16.51+00:00

AI answer

1 answer

Azure OpenAI: Response to resource suspension after API key update — Request for suspension lift

Problem description I am seeking assistance to lift the suspension on my Azure OpenAI resource after updating and regenerating my API keys. The resource was suspended due to exposure of API keys in publicly accessible code, and I have taken steps to…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,135 questions
asked 2026-11-10T15:53:17.2233333+00:00
DavidBurroughs-9760 0 Reputation points
answered 2026-11-10T17:04:26.0933333+00:00
TP 165.2K Reputation points Volunteer Moderator
1 answer

Azure Subscription Disabled – Suspicious Activity Warning (Need Advice)

My Azure subscription has been unexpectedly disabled, and I'm trying to understand the root cause and how to restore access. After investigating, I noticed that the subscription is currently in a "Warned" state, which initially led me to…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,085 questions
asked 2026-11-01T02:16:14.93+00:00
ThiagoKL 0 Reputation points
commented 2026-11-10T16:57:29.6466667+00:00
TP 165.2K Reputation points Volunteer Moderator
2 answers

Configuring failover endpoint in Azure AI search datasource, for a multi region Azure SQL managed instance database

Hi we have the following database configuration We are using Azure SQL Managed Instance where we have 2 database instances 1 in NCUS region Other in SCUS region Now one of them acts as primary and other acts as secondary. We also have enabled CDC in…

Azure AI Search
Azure AI Search

An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.

1,604 questions
asked 2026-04-23T06:08:59.4366667+00:00
karthik p 0 Reputation points Microsoft Employee
answered 2026-11-10T16:49:35.1366667+00:00
Josh Wright 0 Reputation points
4 answers

Artifact Signing organization identity validation failed twice with no reason (Spain)

Our organization identity validation (Public Trust, Organization, Spain) has failed twice with "Validation Fail", with no reason in the portal or the email. Validation IDs: 11bbd461-a844-4788-a172-3c632f45f55b and…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,760 questions
asked 2026-11-08T19:54:12.07+00:00
Antonio Checa 0 Reputation points
answered 2026-11-10T16:48:45.2366667+00:00
Antonio Checa 0 Reputation points
1 answer

Grant for nonprofits - Credit does not appear in Payment Method

We are a nonprofit organization. Due to the issue of submitting documents, $2000 grant expired before our renewal request has been approved. I checked Azure account, but I do not see it there. I used to see the remaining balance in the Cost…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,165 questions
asked 2026-11-05T18:21:21.92+00:00
Tom Tanemori 0 Reputation points
commented 2026-11-10T16:47:38.37+00:00
TP 165.2K Reputation points Volunteer Moderator
0 answers

Artifact Signing: Identity Validation Failure After Verified ID Presentation — Need Explanation

Title: Artifact Signing (Trusted Signing): Verified ID issued, but presenting it fails with a network timeout in AuthenticatorProblem description Organization identity validation in Artifact Signing (formerly Trusted Signing) fails at the last step:…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,760 questions
asked 2026-11-10T16:29:44.6766667+00:00
S-9601 0 Reputation points
0 answers

Cant access Azure PCI DSS AOC

I have a Azure subscription, and logged in with it. But when I try to download the PCI DSS AOC bundle it goes to a login / register screen. Put my email in and get: <my domain> isn't in our system. Make sure you typed it correctly. Any way around…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

790 questions
asked 2026-11-10T16:18:37.5733333+00:00
Andrew Bannock 0 Reputation points
1 answer

enable Custom Text to Speech Custom Avatar (Azure AI Speech)

We are planning to build an AI assistant that answers user questions through a talking avatar (Azure AI Speech, text to speech avatar). We currently use a prebuilt avatar and now want to move to a custom avatar. Custom text to speech avatar is a Limited…

Azure Speech in Foundry Tools
asked 2026-11-10T11:38:53.26+00:00
Kannan S 0 Reputation points
answered 2026-11-10T16:18:30.0633333+00:00
Vinodh247-1375 44,806 Reputation points Volunteer Moderator
asked 2026-10-06T05:06:01.1633333+00:00
Mithun Kumar S R 0 Reputation points
answered 2026-11-10T16:12:47.6833333+00:00
Vinodh247-1375 44,806 Reputation points Volunteer Moderator
1 answer

Artifact Signing organization identity verification blocked by “You need permission”

My Public Organization identity validation for Azure Artifact Signing (Basic, Japan East) is in “Action Required.” I have the Owner role at subscription scope, and the Artifact Signing Identity Verifier role is visible in IAM on the signing account. Both…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,760 questions
asked 2026-11-10T13:37:45.53+00:00
裕丈 原田 0 Reputation points
commented 2026-11-10T16:08:15.36+00:00
裕丈 原田 0 Reputation points
0 answers

Microsoft for Startups onboarding blocked – LinkedIn verification button does nothing and support portal returns AADSTS16000

Hello Microsoft Support Team, I am trying to register my startup, team4set (https://team4set.com), for the Microsoft for Startups program. Unfortunately, I am completely blocked during onboarding. Issue 1 – LinkedIn verification My dashboard displays the…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,893 questions
asked 2026-11-09T13:59:11.2466667+00:00
Anna Huth 0 Reputation points
commented 2026-11-10T16:02:13.03+00:00
Anna Huth 0 Reputation points
1 answer

Azure NetApp Files: SMB Volume Creation Fails Due to LDAP Bind Issue After October 2026 Domain Controller Updates

SUMMARY Creating an SMB volume in Azure NetApp Files fails while ANF creates its AD machine account. ANF reports: Failed to create the Active Directory machine account "ANF-xxxx". Reason: LDAP Error: The supplied credential is invalid ...…

Azure NetApp Files
Azure NetApp Files

An Azure service that provides enterprise-grade file shares powered by NetApp.

135 questions
asked 2026-10-22T19:42:29.09+00:00
Jeff Goodman 0 Reputation points
commented 2026-11-10T15:58:34.46+00:00
Harshavardhan Sriramula 0 Reputation points Microsoft External Staff Moderator
0 answers

Azure Artifact Signing Identity Validation Stuck at Action Required After Successful AU10TIX Verification

Hello Microsoft Artifact Signing Support Team, I am experiencing an issue with individual identity validation for an Azure Artifact Signing account. I successfully completed identity verification through AU10TIX and received a Verified ID in Microsoft…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,760 questions
asked 2026-11-10T14:23:47.48+00:00
Bryant Thombs 0 Reputation points
commented 2026-11-10T15:57:58.1166667+00:00
Bryant Thombs 0 Reputation points
1 answer

Microsoft authenticator push notification on Ipv6 not working

Hi folks My ISP recently upgraded router to use Ipv6 and since then Microsoft authenticator push notification stopped working on my phone. It just keep rotating for a while until time out. However when i switch to mobile data which is on ipv4, it works…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,760 questions
asked 2026-11-10T10:34:15.1233333+00:00
NITIN GUPTA 1 Reputation point
answered 2026-11-10T15:56:07.5066667+00:00
Rukshan edirisinghe 2,445 Reputation points
0 answers

Kubernetes Service (AKS): Node Shows in NotReady State and Pod Operations Stuck — Assistance Needed

Problem description I am experiencing an issue with my Azure Kubernetes Service (AKS). The worker node is partially unresponsive, with the VM agent unavailable and pod operations stuck. Although production traffic was restored after relocating the…

Azure Kubernetes Service
Azure Kubernetes Service

An Azure service that provides serverless Kubernetes, an integrated continuous integration and continuous delivery experience, and enterprise-grade security and governance.

2,801 questions
asked 2026-11-10T07:11:16.6433333+00:00
OussamaELKHAYALI-3837 0 Reputation points
1 answer

how to remove the auto pay on debit card on azure services, have a current charge though

how to remove the autopay for debit card for azure subscription

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,165 questions
asked 2026-11-10T15:44:22.6066667+00:00
Nagesh Kulkarni 0 Reputation points
answered 2026-11-10T15:45:09.5666667+00:00

AI answer

0 answers

Azure Arc: Connectivity Issue on Azure Local VM — Resource Already Exists Error

Problem description I am experiencing connectivity issues with an Azure Local VM that is Azure Arc-enabled. The VM appears as 'Enabled (disconnected)' in Azure, despite all in-guest services like himds, gcarcservice, and extensionservice running, and…

Azure Local
asked 2026-11-10T15:44:02.5266667+00:00
ThibaultR-4715 0 Reputation points