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Can't review Azure invoices account is not found

Microsoft keeps sending Emails to reply. I did reply three different times. The case keep being close due to no reply. Whe I call the Azure help line I get redirect to aka.ms\proSupport link and we star all over again.

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,060 questions
asked 2026-10-28T12:05:45.33+00:00
Vicki Skoff 0 Reputation points
answered 2026-10-29T01:30:48.8666667+00:00
Vicki Skoff 0 Reputation points
0 answers

Web App (Windows): Old PHP versions present in App Service environment

NB - This is now a community post because the damn support AI (that I have to pay extra for) ran out of responses. Problem description Old PHP binaries, specifically PHP 5.6 and 7.4, are present within the Windows-based App Service Plan, visible via the…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,126 questions
asked 2026-10-29T00:38:05.4766667+00:00
Lee Meyrick 0 Reputation points
commented 2026-10-29T01:27:19.6733333+00:00
Santhi Siruvuri 5 Reputation points Microsoft External Staff Moderator
0 answers

x-arr-clientcert header forwarding in app service (linux)

Hi, I have app service with "Client Authentication Mode" set to 'ignore'. App service is behind azure application gateway where mTLS terminates and the client certificate is forwarded to app service as x-arr-clientcert header. This setup was…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,126 questions
asked 2026-10-29T01:08:50.02+00:00
KS 0 Reputation points
0 answers

Azure OpenAI (Data Zone Standard, US) under a HIPAA BAA: abuse-monitoring retention, human review, and Modified Abuse Monitoring eligibility

Problem description We plan to process HIPAA-regulated data with Azure OpenAI and need answers for this specific setup, with the governing document or contract section for each answer: Retention. Support said prompts and completions are kept for abuse…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,107 questions
asked 2026-10-28T21:28:22.16+00:00
KelvinM-6764 0 Reputation points
commented 2026-10-29T00:44:50.2566667+00:00
Karnam Venkata Rajeswari 5,340 Reputation points Microsoft External Staff Moderator
0 answers

Artifact Signing: Organization identity validation remains In Progress after Verified ID completion

Our Artifact Signing (Public Trust) organization identity validation for Genesis Computing Inc. has been "In Progress" since October 5, 2026, which is over three weeks. In that time: we haven't received any follow-up email or document…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,563 questions
asked 2026-10-29T00:24:08.4+00:00
JLangseth-6296 0 Reputation points
0 answers

Claude Opus 5.5 Deployment Fails in Microsoft Foundry – “This purchase cannot be completed” (0x409)

Hi, I’m trying to deploy Claude Opus 5.5 in Microsoft Foundry, but every attempt fails with the error “This purchase cannot be completed.” My Azure subscription is active, I have sufficient quota, and my billing is working correctly. I’ve tried deploying…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

235 questions
asked 2026-10-29T00:06:47.5266667+00:00
Jo 0 Reputation points
1 answer

Linux App Service continuous WebJob stuck in “Disabling” after Stop: kuduagent never moves to “Stopping” or creates WEBJOBS_SHUTDOWN_FILE

Environment App Service on Linux, single instance, Always On enabled Stack DOTNETCORE|10.0; WEBSITE_RUN_FROM_PACKAGE is not set; WEBSITE_SKIP_RUNNING_KUDUAGENT=False One continuous WebJob, .NET 10, WebJobs SDK 3.0.47, run_command: run.sh…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,126 questions
asked 2026-10-22T12:39:16.81+00:00
Ben O'Donovan 0 Reputation points
commented 2026-10-28T23:34:31.6633333+00:00
Luke Wale 0 Reputation points
0 answers

Azure Devops '[skip ci]' commit message flag is no longer working

I believe since about Oct 23rd this has become an issue. We have a CI that commits and pushes with a message of 'chore(release): [skip ci]' that was (correctly) not triggering a recursive CI build. As of (from what I can tell) around Oct 23 none of…

Azure DevOps
asked 2026-10-28T22:48:04.78+00:00
Tobi Azeez 0 Reputation points
2 answers

Azure Artifact Signing: Verified ID presentation fails with HTTP 504/404 after successful identity verification

I'm trying to complete Organization / Public identity validation for Azure Artifact Signing, but the verification repeatedly fails during the Microsoft Authenticator Verified ID presentation step. Environment Azure Artifact Signing, Basic tier Region:…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,563 questions
asked 2026-10-21T21:54:17.02+00:00
Elodie Liu 0 Reputation points
commented 2026-10-28T22:19:00.4966667+00:00
Elodie Liu 0 Reputation points
0 answers

VPN Gateway: Persistent Connectivity Issue Despite Connection Status Indicating Connected

Problem description I am experiencing an ongoing issue with my Azure VPN Gateway, where the site-to-site VPN has been out of service for 4 days. Although the connection status shows as connected, it is not transmitting any traffic. Environment Azure VPN…

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,203 questions
asked 2026-10-28T22:15:01.89+00:00
Chris Windle 0 Reputation points
3 answers

Artifact Signing Basic: Public Trust profile quota still reached after deleting the only profile

Our organization identity validation has passed, but we cannot create a replacement Public Trust certificate profile. Environment: Azure Artifact Signing Region: East US Pricing tier: Basic Certificate profile type: Public Trust On October 6, 2026,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,563 questions
asked 2026-10-06T20:02:38.58+00:00
RalphWesinger-4204 10 Reputation points
answered 2026-10-28T21:48:23.1266667+00:00
Mythvector Games 0 Reputation points
1 answer

Deleted Public Trust certificate profile still counts against Basic tier limit; certificate profile list is empty

Problem description I can’t create a new Public Trust certificate profile in my Artifact Signing account. I deleted the account’s only certificate profile on 2026-10-18 at 21:33 UTC, and the activity log shows the delete Succeeded. Since then, every…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,563 questions
asked 2026-10-22T20:08:42.04+00:00
ethanh-1648 0 Reputation points
answered 2026-10-28T21:46:57.9866667+00:00
Mythvector Games 0 Reputation points
1 answer

SQL Managed Instance: disabling an unused SQL login breaks Windows Authentication for Microsoft Entra principals instance-wide

Environment Azure SQL Managed Instance using Windows Authentication for Microsoft Entra principals (incoming trust-based flow). Working reliably since late September 2026. Applications connect with Integrated Security=SSPI as hybrid service accounts…

Azure SQL Database
asked 2026-10-28T21:06:05.5033333+00:00
Shaun Quarles 0 Reputation points
answered 2026-10-28T21:42:24.6633333+00:00
Erland Sommarskog 138.5K Reputation points MVP Volunteer Moderator
1 answer

Basic Public Trust profile quota remains reached after successful deletion; resource returns ResourceNotFound

My Azure Artifact Signing account is on Basic in East US. I deleted its only Public Trust certificate profile, DanielPublicTrust, to replace it with MVGPublicTrust using our completed organization identity validation. The deletion succeeded. The portal…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,563 questions
asked 2026-10-28T20:35:24.49+00:00
Mythvector Games 0 Reputation points
commented 2026-10-28T21:40:01.84+00:00
Mythvector Games 0 Reputation points
2 answers

[artifact-signing] Identity validation shows ‘complete your email validation’; link says already used

Service: Azure Artifact Signing (formerly Trusted Signing) Validation type: Organization, Public Problem: My identity validation request has not progressed past the email verification step. What happened: 2026-10-21: I created the identity validation…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,563 questions
asked 2026-10-24T13:35:04.2533333+00:00
Ido Kalir 0 Reputation points
edited an answer 2026-10-28T21:37:16.9266667+00:00
Meha-MSFT 2,465 Reputation points Microsoft Employee Moderator
0 answers

Static Web Apps: Custom domain SSL/TLS handshake failure — Intermittent ERR_SSL_PROTOCOL_ERROR

Problem description I am experiencing intermittent ERR_SSL_PROTOCOL_ERROR when accessing my custom domain on Azure Static Web Apps. The default hostname works without issues, but the custom domain fails during TLS handshake before any HTTP response is…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,517 questions
asked 2026-10-28T20:43:42.38+00:00
IHS-2871 0 Reputation points
commented 2026-10-28T21:36:59.7633333+00:00
Praneeth Maddali 12,670 Reputation points Microsoft External Staff Moderator
1 answer

Azure Database for PostgreSQL: Region Not Working for Selected Database — Deployment Failure

Problem description I am attempting to create an Azure Database for PostgreSQL flexible server via an ARM template. However, the deployment fails during provisioning with the error code 'ResourceDeploymentFailure' and the underlying cause…

Azure Database for PostgreSQL
asked 2026-10-28T18:24:48.34+00:00
CurtMeeuwsen-7127 0 Reputation points
edited an answer 2026-10-28T21:35:03.7833333+00:00
TP 165.1K Reputation points Volunteer Moderator
2 answers

Artifact Signing organization identity validation failed without a reason in Azure portal

Hello, We applied for organization identity validation for Azure Artifact Signing for a company registered in Japan. We received an email notifying us that the status changed to “Validation Fail.” The Azure portal also shows “Failed,” but no failure…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,563 questions
asked 2026-10-26T06:07:14.2433333+00:00
InfoAgain Support 0 Reputation points
answered 2026-10-28T21:31:45.34+00:00
Meha-MSFT 2,465 Reputation points Microsoft Employee Moderator
2 answers

Azure "Bill-To" Name

Title: Azure Artifact Signing — How do I verify my billing account is classified as Individual? I am setting up Azure Artifact Signing for a personal Windows software project called zLogr. I need a Public Trust certificate using Individual Developer…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,563 questions
asked 2026-10-26T15:46:28.61+00:00
Mike Zets 0 Reputation points
answered 2026-10-28T21:25:22.37+00:00
Meha-MSFT 2,465 Reputation points Microsoft Employee Moderator
3 answers

Artifact Signing individual validation: CosmosDB resource already exists during Verified ID presentation

Hello Microsoft Artifact Signing team, I am an individual developer in the United States using Artifact Signing Basic in East US with an active paid Azure subscription. I completed the government-ID verification flow and added a Verified ID to Microsoft…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,563 questions
asked 2026-10-12T21:42:45.97+00:00
Dustin Dean 0 Reputation points
answered 2026-10-28T21:24:07.7666667+00:00
Meha-MSFT 2,465 Reputation points Microsoft Employee Moderator