Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
1,034 questions
1 answer
Add-on doesn't show up in windows store. Link doesn't work
I have an app that has been published (privately) to the Windows Store. The app has a store-managed consumable add-on that has also been published. The add-on does not show up in the store on the app page. The app shows up. Both have the same…
asked 2021-10-29T22:41:54.627+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 70%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jeff C
16
Reputation points
answered 2024-12-11T12:47:42.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 39%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
mohamad salman
0
Reputation points
1 answer
Microsoft Partner Portal
Trying to get my application published on the MS Store and I opened a support ticket to have someone look into the issue and has been over a month and still not resolved. Anyone else having this issue? I was able to upload my app to the site and it…
asked 2024-12-09T21:07:27.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 49%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Douglas Harris
0
Reputation points
commented 2024-12-11T12:20:42.9433333+00:00
Douglas Harris
0
Reputation points
0 answers
Employment Verification fails？
We are having trouble passing Employment Verification. It fails and clicking on "Fix Now" button does not ask to upload the documents (As stated by partner center support). I submitted the supporting documents in the work order on November…
asked 2024-12-11T03:23:05.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 1%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
麟 卓
5
Reputation points
commented 2024-12-11T07:02:27.1366667+00:00
Junjie Zhu - MSFT
19,651
Reputation points Microsoft Vendor
0 answers
Custom learning paths in Microsoft readiness hub for partners is not showing on dashboard
In the Microsoft readiness hub for partners, When selecting a module to review and clicking on the "Add to Dashboard" option then going back "My Dashboard", I see that My Learning Paths shows as ( 0 ) even though the module shows as…
asked 2024-12-10T18:54:43.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 18%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
McCullers, Nathan
0
Reputation points
commented 2024-12-11T02:13:42.4333333+00:00
Junjie Zhu - MSFT
19,651
Reputation points Microsoft Vendor
0 answers
When registering a partner, even after correcting it with the "Suggest Address" option in the address validation window, the repeated correction request pop-up appears.
When registering a partner, even after correcting it with the "Suggest Address" option in the address validation window, the repeated correction request pop-up appears.
asked 2024-12-09T11:25:16.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 77%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
KIM Tae-yoon
0
Reputation points
commented 2024-12-10T02:20:01.1+00:00
Junjie Zhu - MSFT
19,651
Reputation points Microsoft Vendor
1 answer
Cannot activate xbox developer mode
Hello, I’m a windows forms/UWP app developer. Id like to get some skills in developing Xbox UWP apps. I'm unable to activate dev mode on my xbox. The console gives me an error 0x8015963D. The website app (aka.ms/activatexbox) gives me "access…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 83%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 36%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
Assistance Required for Payment Issue with Microsoft Partner Center
I need help regarding my November 2024 payment. I want to check if there was any failure in the payment process, as my bank informed me that they reversed the payment, but the payment status in the Earnings dashboard shows as Sent. I have been trying to…
asked 2024-12-06T11:49:02.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 49%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MarcelL
0
Reputation points
commented 2024-12-09T01:15:21.8433333+00:00
Junjie Zhu - MSFT
19,651
Reputation points Microsoft Vendor
0 answers
This submission failed with error code(s) 1201. How to resolve or get additional information
I have a UWP application that I have been supporting since a while. Latest submission I did was on November 12 without problems. Today I am trying to create a new package submission, but it will not pass the Pre-Processing step with error message…
asked 2024-12-03T22:38:59.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 6%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
Jesus Otero
0
Reputation points
commented 2024-12-06T18:05:43.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 88%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jérôme S
5
Reputation points
0 answers
Enrollment to AI cloud partner program blocked for security
Context: We had another entra & partner centre account that we lost access to 4 days ago. This is critical to our product and we have had to close it until this is fixed. Question: We have a fully verified new partner centre account which is fully…
asked 2024-12-05T07:43:59.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 93%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBO%3C/text%3E%3C/svg%3E)
Ben O’Nion
20
Reputation points
commented 2024-12-06T02:11:23.6733333+00:00
Junjie Zhu - MSFT
19,651
Reputation points Microsoft Vendor
0 answers
Can Partner Success Expanded Benefits Azure Bulk Credits (Production) Be Attached to an Existing Subscription?
The Microsoft AI Cloud Partner Program Benefits Guide mentions that Partner Success Expanded Benefits give $4000 Azure Bulk Credits (Production). I've looked through the FAQs and documentation…
asked 2024-12-04T08:32:39.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 54%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sabina Jurek
0
Reputation points
commented 2024-12-06T01:36:04.3333333+00:00
Junjie Zhu - MSFT
19,651
Reputation points Microsoft Vendor
0 answers
Employment Verification fails？
We are having trouble passing Employment Verification. It fails and clicking on "Fix Now" button does not ask to upload the documents (As stated by partner center support). We have raised this issue in partner center support request but we get…
1 answer
Can Fiddler be used adequately to simulate a network drop out?
Hi there, Can Fiddler be used to reliably simulate a network drop out whilst on an Xbox dev kit? I can seemingly simulate a bottleneck but not a complete drop out. Cheers!
asked 2024-12-04T14:08:30.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 57.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Charlie Scrimshaw
0
Reputation points
answered 2024-12-04T15:23:43.5166667+00:00
Charlie Scrimshaw
0
Reputation points
0 answers
Changing Company Name to match legal documents
During the verification of my dev account (signed up for the Windows&Xbox program), I was told that the documents I submitted wouldn't match the company name I chose. Unfortunately, the partner center doesn't show any company name and when I try to…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 7.000000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 90%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
unlink personal account from microsoft partner portal if i dont have the work account
how do i unlink my personal account that contains my certifications from Microsoft partner portal if i dont have the work account.
asked 2024-12-01T11:59:00.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 46%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abdalrahman Allahham
40
Reputation points
commented 2024-12-02T01:44:54.61+00:00
Junjie Zhu - MSFT
19,651
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Unlink Microsoft account (MSA) from old partner account from the MSA
I no longer work with the partner company. I want to unlink the personal account with all the certifications from that partner company. All the documentation I see points to log onto the partner and remove the access from there, but I no longer have…
asked 2024-11-27T01:20:43.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 9%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
Felipe Torres Fábregas
20
Reputation points
commented 2024-11-29T01:32:34.6166667+00:00
Junjie Zhu - MSFT
19,651
Reputation points Microsoft Vendor
1 answer
As a CSP, did you find an "efficient" solution for managing customer access? (Azure + M365)
Hello, As a Cloud Service Provider (CSP), we are in search of a comprehensive solution that can fully support our needs in managing our customers' Azure and Microsoft 365 tenants. Our customers may utilize Azure, Microsoft 365, or both, and we need a…
asked 2024-11-12T17:10:22.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 78%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JND
0
Reputation points
commented 2024-11-28T10:52:21.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 27%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Raja Pothuraju
9,295
Reputation points Microsoft Vendor
0 answers
where i can see how many certifications are linked to my microsoft partner center?
Me and my team some microsoft certifications but we are not able to see that certification in partner center.
asked 2024-11-27T05:45:57.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 57.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vishwajeet Kamble
0
Reputation points
commented 2024-11-27T08:17:46.1566667+00:00
Junjie Zhu - MSFT
19,651
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Azure App Publisher Verification - MPN ID Does Not Exist Issue
A Microsoft Teams app has been developed that is associated with a bot, and it has been registered in the Azure portal. While attempting to complete the publisher verification process in the Azure portal using the Partner ID, the following error was…
asked 2024-11-19T10:02:39.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nandhini T
20
Reputation points
accepted 2024-11-27T06:34:50.1933333+00:00
Nandhini T
20
Reputation points
0 answers
How to fix "The package URL redirects to another URL. Provide a download URL without redirection." when the URL is well formed?
This is the URL where the file is hosted but I always get the "The package URL redirects to another URL. Provide a download URL without redirection." error. https://transperfectconnect.com/sites/default/files/app/1.0.9/setup.exe I had no…
asked 2024-11-22T18:57:44.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gabriel Castano Hilera
0
Reputation points
commented 2024-11-26T09:26:55.8366667+00:00
Junjie Zhu - MSFT
19,651
Reputation points Microsoft Vendor
0 answers
Is my account or organization having issues with Azure Partner Center?
The account has global admin rights on the 365 admin center page, but on the Microsoft Partner Center page it does not have rights and: - the user management tab in the account setting as - is not displayed (https://prnt.sc/NMZbnT24oK-E) - the legal info…
asked 2024-11-25T08:28:27.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 42%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
CS Admin
0
Reputation points
commented 2024-11-26T01:18:03.3666667+00:00
Junjie Zhu - MSFT
19,651
Reputation points Microsoft Vendor