Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
1,001 questions
0 answers
Inquiry Regarding Account Association and Certification Sponsorship Request
Dear Microsoft Support Team, I hope this message finds you well. My name is Natanael Emir Ferrán, and I am reaching out to seek clarification regarding an offer I recently received from a recruiting agency named "Abstra". The recruiter from…
asked 2024-11-02T18:11:49.9033333+00:00
Natanael Emir Ferran
0
Reputation points
edited the question 2024-11-03T11:32:37.9233333+00:00
Sedat SALMAN
13,835
Reputation points MVP
1 answer
Microsoft Store In-App Purchase Issue: Add-On Products Keep Loading and Show "PEX-CatalogAvailabilityDataNotFound" Error
I'm experiencing an issue with in-app purchases (IAP) in my Unity game published on the Microsoft Store. I have created multiple store-managed consumable add-ons (e.g., "speed_x1", "speed_x3") and have set up their respective product…
asked 2024-10-31T14:35:41.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 96%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MecanzLuna
0
Reputation points
commented 2024-11-03T08:32:49.71+00:00
MecanzLuna
0
Reputation points
1 answer
Package URL should begin with https:// and should point to a versioned, downloadable package.
I'm trying to submit an app with an .exe installer via the Microsoft Partner Center and getting an error as shown in the title, and as far as I can tell I'm doing EXACTLY what the form is asking for. The URL in question: …
asked 2022-12-29T17:38:20.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 80%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
Xangis
11
Reputation points
commented 2024-11-02T09:06:00.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 42%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CarmDerNutzer
0
Reputation points
2 answers
How can I add Java JDK/JRE to my apps installer package for MS Store
Hi all, I'm pretty new to the app deployment, but I went through a lot of documentation and forums an I wasn't able to find out how to create MSI/MSIX installer package for Java app including JDK/JRE in the package. My Java app (one exe + one jar file)…
Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,479 questions
Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
1,001 questions
asked 2023-07-26T07:22:03.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Martin Kasl
5
Reputation points
commented 2024-11-01T19:57:26.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Terry Peterson
0
Reputation points
1 answer
Microsoft Partner Center Registration Form Not Working. Can't Pay $19 Registration Fee
I was creating my account on Microsoft Partner Center to submit my software to the Windows Store and when I get to the screen to pay the $19 registration fee - it does not work. I entered all the payment information and hit the "save" button…
asked 2024-10-17T16:03:30.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 76%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dania Schneider
5
Reputation points
edited the question 2024-10-31T01:46:47.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 78%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tianyu Sun-MSFT
31,086
Reputation points Microsoft Vendor
1 answer
Unable to publish apps in Partner Centre
Hi, I am not able to publish my app in Partner Centre. My app is using the latest version of Microsoft.Windows.SDK.BuildTools (10.0.26100.1) and have this error Package acceptance validation error: The package uses an unsupported version of file…
asked 2024-08-07T03:05:59.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 70%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
WenHong Lau
0
Reputation points
commented 2024-10-30T21:15:30.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 41%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
In A Day Development
0
Reputation points
0 answers
Need help to verify my legal info as it's blocking the publication of Outlook add-in
I'm having trouble updating my legal info (Partner & Developer account info) as I keep getting rejected at the "Employment verification" step. Can you help me with this ? I've been trying for days. Thanks in advance. Kind regards
asked 2024-10-29T17:38:02.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 80%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Thomas Berton
0
Reputation points
commented 2024-10-30T01:27:31.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roy Li - MSFT
33,371
Reputation points Microsoft Vendor
1 answer
Payments scheduled for next payment cycle, under Upcoming
Dear Sir, Screenshot explained. The Payments scheduled for next payment cycle, under Upcoming always nothing. Thank you
asked 2024-10-05T05:42:14.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
lau han ching
76
Reputation points
commented 2024-10-30T01:27:19.14+00:00
Roy Li - MSFT
33,371
Reputation points Microsoft Vendor
3 answers
MPN Employment Verification error: "Our system has indicated multiple failed attempts from your account. We are unable to proceed with your Account Verification."
Hey team, I submitted a verification request for the Microsoft Partner Network, but I've gotten stuck at the "Employment Verification" step, specifically domain verification. I've uploaded an invoice for the domain registration but my…
asked 2023-07-07T17:33:48.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 82%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ayan Bandyopadhyay
15
Reputation points
answered 2024-10-28T17:18:13.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 66%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Patrick
0
Reputation points
0 answers
Empleyment Verification remains rejected
We are having trouble passing Employment Verification. It fails and clicking on "Fix Now" button, then we upload the required Documents, and then reject our request Could you please help us on this issue ?
asked 2024-10-26T09:32:50.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 26%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEY%3C/text%3E%3C/svg%3E)
Elankoud Youssef
0
Reputation points
edited a comment 2024-10-28T01:00:10.8833333+00:00
Junjie Zhu - MSFT
18,391
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
How to update this image in the Microsoft Store?
Hi Microsoft team, Could you please help me how to update this store image?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 33%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
What is the default activation limit for software products (Windows and Office) purchased through CSP?
Hello, I would like to inquire about the activation limits for software products purchased through CSP. Currently, I have 10 licenses for Office Standard LTSC 2021 purchased via CSP, and I have some questions regarding the activation limits for these…
Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
1,001 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,172 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 52%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
0 answers
Error during CSP indirect reseller enrollment - Now Partner Center shows empty legal info page
Hi, we added a new business location to our existing account and tried to enrol this new partner ID to CSP indirect reseller program. We followed all steps: Login to Welcome page Join a program -> Cloud solution provider indirect reseller …
asked 2024-10-23T09:59:58.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 97%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AnnG
0
Reputation points
commented 2024-10-24T07:08:08.25+00:00
Junjie Zhu - MSFT
18,391
Reputation points Microsoft Vendor
0 answers
Where do I get the Publisher ID?
I would like to verify the Azure App we are developing but I don’t find how to get a publisher ID for the partner registration process. How should this work?
asked 2024-10-23T17:19:39.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Niklas
0
Reputation points
commented 2024-10-24T02:41:49.2966667+00:00
Junjie Zhu - MSFT
18,391
Reputation points Microsoft Vendor
2 answers
Microsoft Partner Center Account Legal Info is blank and support wont help
I have submitted serveral support tickets and every single one comes back with the same message and is immedialty closed. "The application to join the program was rejected because it failed Microsoft standards review. At this point, we are unable to…
asked 2024-03-15T17:55:29.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 4%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Alistair Prestidge
15
Reputation points
commented 2024-10-22T07:55:52.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 31%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Alistair Prestidge
0
Reputation points
3 answers
Publish a game without concept approval
We want to publish our game without concept approval, as written in the documentation: https://learn.microsoft.com/en-us/windows/uwp/gaming/concept-approval Which product option should we choose? If we choose MSIX, there is no Game category in the…
asked 2023-10-22T15:30:22.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 79%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI8%3C/text%3E%3C/svg%3E)
ivan@8floor.net
0
Reputation points
commented 2024-10-21T15:11:09.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 72%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Константин Радченко
0
Reputation points
0 answers
"That Microsoft account doesn't exist" when linking Learn profile to Partner Center
Hello Q&A, I have created a MS Learn account using my university e-mail account, which I use as a personal e-mail account. I have completed 2 MS credentials since then and would like to associate them to my company's Partner account through MS…
asked 2024-10-21T07:37:49.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 34%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Evariste BETIN
0
Reputation points
commented 2024-10-21T14:12:41.2233333+00:00
Evariste BETIN
0
Reputation points
2 answers
Partner center Account verification upload document file button disabled
The document is in PDF format with 800kb
asked 2023-02-10T13:34:41.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 34%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
RODRIGO SABANAI
5
Reputation points
commented 2024-10-21T12:02:37.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 32%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Louis de Anfrasio
0
Reputation points
1 answer
Partner Center Store Listing Incomplete
The store listings for our game marks the languages as incomplete, but all text and image fields are complete. We're unsure why it is still showing as incomplete as it is holding up our placeholder store listing for our Xbox/PC game, Thanks!
asked 2024-10-12T18:56:50.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXL%3C/text%3E%3C/svg%3E)
Xitol Limited
0
Reputation points
answered 2024-10-21T08:31:47.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 7.000000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOB%3C/text%3E%3C/svg%3E)
Owen Bickmore
0
Reputation points
3 answers
Microsoft Partner Center
Getting this error constantly trying to sign up for partner center. I HAVE NO ADMIN as this is my personal email account with Microsoft. What am I doing wrong to be able to sign up for an individual dev account? i try new browser with the same problem
asked 2024-10-17T15:21:37.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 83%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
amine sayah
0
Reputation points
edited a comment 2024-10-21T06:13:36.18+00:00
Junjie Zhu - MSFT
18,391
Reputation points Microsoft Vendor