Additional features, settings, or issues not covered by specific Microsoft Teams categories
Is it possible to change personal account to an organisation account?
Good afternoon, We are an organization looking to do webinars monthly. We have purchased Premium account to be able to stream webinars to our customers and to record them. We have come to the realization we will need to change our account from Personal…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams Free freezes after sign-in for more than 10 days
Hello, My Microsoft Teams Free account (Microsoft account alias: angel_marino) has been unusable for more than 10 days. After signing in successfully, Teams displays "Preparing things for you..." for about one minute and then becomes…
Microsoft Teams | Microsoft Teams Free | Chats
Text-based conversations between users with searchable history in Microsoft Teams Free
Account picker not working on Teams (Windows). List is empty after sign out.
We have a shared computer (conference room), on which people sign in into Teams with "This App only". After the meeting, they sign out. Teams restarts and shows the Welcome screen with the text "Pick an account to continue". Suddenly,…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
Changing between multiple Microsoft Teams accounts within the app or browser
Recent Teams Navigation Change Reduces Breadcrumb Usability
Microsoft appears to have introduced a change to the Teams document library navigation. The breadcrumb behavior has changed compared to the previous experience. Previously, users could see and directly select multiple parent folders from the breadcrumb…
Microsoft Teams | Microsoft Teams for business | Files | Find and share files
Locating documents and sharing them with others within Microsoft Teams channels or chats
Macbook Teams desktop app doesn't allow me to loging with my company portal.
Hi, I’m using a MacBook with the latest version of Microsoft Teams. I’m already signed in to one account, but I want to add my customer’s Teams account to the desktop app. Even though I changed the password and can access Teams on the web, I can’t get…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
How to get the transcript of a Teams meeting. While I was on Mute
Hi.. I recorded a physical meeting as I wanted to get the transcript. But unfortunately I was on mute. Only the video is available. So transcript was not generated. Is there any other way I can get the transcript.
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
Capturing audio, video, and screen content from Teams meetings for later review or sharing
Compose message field intermittently loses focus and transfers keystrokes to Calendar Event
So over the past few weeks, I've noticed a strange issue in the online version of Teams. If I'm composing a message in Chat, the compose field will occasionally lose focus and whatever I'm typing is no longer appearing in the field. That's not the weird…
Microsoft Teams | Microsoft Teams for business | Chats | Other
Additional chat-related features and issues within Microsoft Teams for business
teams meeting issues
I want to join a teams meeting it says i need a work or school account i dont have i just want to sign in as a guest
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Other
Additional sign-in or account-related issues within Microsoft Teams Free
Error Code: 500121
Hello, I am unable to sign in to my [Moderator's note: PII removed] account on the Microsoft Teams mobile app. No verification code or approval request is being sent to the Microsoft Authenticator app, so I cannot complete the sign-in process. Could you…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
Running a shared Power Automate Flow on Microsoft Teams
Hi, I have created a Power Automate Flow with the trigger as For a selected message on Teams. I have been able to run it perfectly fine on Teams on both mobile and desktop when I tested it. However, when a co-owner or run-only user run it, they can't…
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Restricting Teams Message Extension / Custom App Visibility to a Specific Channel Only
Dear Microsoft Teams Support Team / Developer Community, We are currently building a proof of concept (POC) custom Teams application that integrates with Azure DevOps (ADO). The app uses a Message Extension (compose bar "+" button and…
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
Changes to Chats drop down unread messages and other UI problems.
A recent update has (yet again) screwed up Teams. I know MS has really bad naming categories so ill try to be as clear as I can. In the Chat section, under the 'Chats' drop down when you have grouped chats enabled, the drop down used to only show…
Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
Adjusting alert preferences for messages, mentions, and activity within Microsoft Teams
How to fix Teams doesnt wan to log in
Correlation Id: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-07-15T01:11:02.000Z DPTI: [Moderator note: Personally Identifiable Information removed] Message: The credential is invalid. Unexpected sub status (6008). Tag:…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
Restricting Teams Message Extension / Custom App Visibility to a Specific Channel Only
Dear Microsoft Teams Support Team / Developer Community, We are currently building a proof of concept (POC) custom Teams application that integrates with Azure DevOps (ADO). The app uses a Message Extension (compose bar "+" button and…
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
Mutiple Accounts and Subscription to an Account that no longer exists
Hi, I have two live account, both using the same email address. One is a personal account and the other is a work account. I had another account using a different email address which I arranged to have closed down. It is now closed because I can no…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
Changing between multiple Microsoft Teams accounts within the app or browser
How to change my photo when I'm on TEAMS?
the new photo doesn't show up when I turn off my camera when I'm on Microsoft Teams.
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
Facilitator Enabled but Not Generating Meeting Notes or Recap
The past few meetings where Facilitator was enabled when the invite was created have not generated any notes. The pop-up indicating that Facilitator is active and taking notes appears as expected; however, no notes, recap, or meeting summary are…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
You don't have the required permissions to access this org
Hi all, New users are having issues access teams via both Web, Desktop Teams App, and Mobile client. It doesn't affect exiting users. Licenses has been allocated, and have tried de-activate and re-activate. I've combed the forum and followed the various…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
Lost transcription / failed to download after meeting
We had a very important meeting at work, the meeting was recorded, and it was transcribed; however, at the end of the meeting, unfortunately, the meeting transcription could not be found. I've tried to look for it everywhere, but I like to think its…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
Capturing audio, video, and screen content from Teams meetings for later review or sharing
Teams: Remove contacts
How do I delete contacts of people who have passed away that keep coming up in my suggested contacts?
Microsoft Teams | Microsoft Teams Free | Contacts | Manage contacts
Organizing and editing contact information within Microsoft Teams Free