60,885 questions with Microsoft Teams-related tags

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2 answers

Cannot log into my Teams business account. Additionally, app shows that account but the computer one does not.

Cannot access my Teams business account. When in the app it says issue with switching, try again. When on the computer it does not even show the account.

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
asked 2026-05-28T16:11:30.3533333+00:00
Eric Miller 0 Reputation points
answered 2026-05-28T17:00:07.5433333+00:00
Kai-L 13,545 Reputation points Microsoft External Staff Moderator
2 answers

No access to meeting as organizer

I organized a meeting last Friday, May 15th, and when I attempt to access the recording, it tells me "You don't have access." When I click "Request Access," it tells me "Could not send request, try again later." I…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-05-22T17:58:40.04+00:00
Rachael Sternberg 0 Reputation points
commented 2026-05-28T16:42:51.3166667+00:00
Rachael Sternberg 0 Reputation points
3 answers

Teams blocking Skype dial pad

I have $8.52 in my Skype account, but Teams is not allowing me to call saying: "Please ensure your billing address is up to date in order to continue using Skype paid services without interruption."? Is there a way around this to access my…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-28T16:01:12.67+00:00
Mark Sharp 0 Reputation points
answered 2026-05-28T16:40:27.69+00:00
EmilyS726 233.6K Reputation points Independent Advisor
2 answers

How to connect to account

Hi I would like to ask, I can't connect to my account [Moderator note: Personally Identifiable Information removed]   how would you assist.

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-05-28T08:49:49.1466667+00:00
nyasha allan nyakudya 0 Reputation points
edited an answer 2026-05-28T16:30:53.37+00:00
Daniel-Vo 6,005 Reputation points Microsoft External Staff Moderator
2 answers

Teams Phone System - local company phone numbers are not recognized as contact names

Hello, We are using the Teams phone system and we are encountering the following issue: local phone numbers of people who do not have a Teams phone license are not displayed with the username. Typing (Teams dial pad) a four-digit number (such as 1234),…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-28T07:19:19.11+00:00
Slobodan Dojcinovic 0 Reputation points
edited the question 2026-05-28T16:23:13.43+00:00
Daniel-Vo 6,005 Reputation points Microsoft External Staff Moderator
3 answers

Message Needs Fixing

Hi Im trying to reach out to someone in school but they are not answering in chat.

Microsoft Teams | Microsoft Teams for education | Chats | Other
asked 2026-05-28T15:25:54.79+00:00
Allison Signo 0 Reputation points
answered 2026-05-28T16:12:58.9566667+00:00
Ryan-N 13,330 Reputation points Microsoft External Staff Moderator
0 answers

not able to comment in live class

I am not able to make a comment in my live class on microsoft teams while other can able to comment

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Other
asked 2026-05-28T16:12:04.1566667+00:00
Mohini 0 Reputation points
answered 2026-05-28T16:12:30.69+00:00

AI answer

1 answer

How to see all channels in the Teams left rail under Teams and channels

There used to be a directory-like structure to the left rail where you could expand a team to see all it's channels. Now I only see one channel and then a 'See all channels' link that shows the channels in a page view. There was apparently a setting…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other
asked 2026-05-28T14:09:10.9866667+00:00
David McGrath 0 Reputation points
answered 2026-05-28T15:55:49.3466667+00:00
Kai-L 13,545 Reputation points Microsoft External Staff Moderator
2 answers

My Apple Air Pods 4 are not working on Teams

I have recently bought Apple Air Pods 4 which is working absolutely fine on all the personal devices however the volume is too low to be heard properly on MS Teams on my work laptop. I tried fixing the issue by following the troubleshooting steps but it…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-05-26T12:57:59.8566667+00:00
commented 2026-05-28T15:44:33.86+00:00
Helen Luu 845 Reputation points Independent Advisor
3 answers

Cannot add custom background for Teams meetings

I follow these instructions to add a CUSTOM background (a jpg or png stored on my OneDrive): Open Microsoft Teams. Click the Meet button (or start the pre-call). Teams start meeting Turn on the Camera toggle switch. In the preview before the video…

Microsoft Teams | Microsoft Teams for business | Other
asked 2023-06-02T18:51:09.31+00:00
Dom 976 Reputation points
commented 2026-05-28T15:44:29.5033333+00:00
Dr Neera Gupta 0 Reputation points
1 answer

Microsoft 365 Copilot App randomly showing “A file was shared with you” notifications for old Teams/shared files

Hello, we are currently seeing unexpected behavior with the Microsoft 365 Copilot app in our environment and would like to understand whether this is expected behavior, a known issue, or if Microsoft has documented it somewhere. Environment Microsoft 365…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-05-28T15:17:13.8+00:00
Adrian 0 Reputation points
edited the question 2026-05-28T15:21:11.3666667+00:00
Clover-L 20 Reputation points Microsoft External Staff Moderator
2 answers

Teams app not working on mac

Hi, I just launched The Microsoft suite for my company but the Teams app is not working on my Mac. We all work on Mac so this worries me. Please get back to me asap to find a solution. Kind regards.

Microsoft Teams | Microsoft Teams for business | Teams for Mac
asked 2026-05-21T07:16:35.1+00:00
Saoirse McConnell 0 Reputation points
commented 2026-05-28T15:01:37.1633333+00:00
Liora D 15,635 Reputation points Microsoft External Staff Moderator
2 answers

Team software

Using Team software, my tutor unable to share file to me on the screen?

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Screen sharing
asked 2026-05-27T11:26:39.4433333+00:00
waiho chan 0 Reputation points
commented 2026-05-28T15:01:30.5333333+00:00
Tamara-Hu 15,190 Reputation points Microsoft External Staff Moderator
2 answers

I lost my authenticator device and cannot access another Microsoft account that is still being billed.

I lost my old phone which had Microsoft Authenticator for one of my accounts. I can still verify ownership using billing details and previous account information, but I cannot complete sign-in. The account is still being charged for subscriptions. I have…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-05-27T08:34:52.5266667+00:00
Andrew Banks 0 Reputation points
commented 2026-05-28T14:55:47.95+00:00
Liora D 15,635 Reputation points Microsoft External Staff Moderator
3 answers

TEAMS premium account and create webinar

Hi, Our department has a Teams premium licence, and we are planning a webinar. We have created the webinar and sent out invitations. BUT we would also like to know how to share a link to join the webinar without requiring registration. Where do I find…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-26T13:36:33.36+00:00
Margit Padkjær Glintborg 0 Reputation points
answered 2026-05-28T14:50:56.2733333+00:00
Tamara-Hu 15,190 Reputation points Microsoft External Staff Moderator
1 answer

Annoying Sign-In

Hi Teams, may you help me get rid of this: I have no idea why it says that and I never changed my password. If it is from the IT department, may you please disable it? I really annoys during my class time. Can you schedule it only for early morning…

Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Sign in
asked 2026-05-25T12:56:11.71+00:00
Vu, Agape 0 Reputation points
commented 2026-05-28T14:35:36.7866667+00:00
Henry-N 13,380 Reputation points Microsoft External Staff Moderator
2 answers

SharePoint Document Library tabs in Teams channels intermittently not loading or showing not updated content in tabs

We are experiencing an ongoing issue (approximately 1 month) where SharePoint Document Library tabs added to Microsoft Teams channels are intermittently failing to load or displaying outdated/cached documents for many users across our…

Microsoft Teams | Microsoft Teams for business | Files | Other
asked 2026-05-27T13:12:24.5+00:00
Aron Beyens 0 Reputation points
commented 2026-05-28T14:29:50.18+00:00
Aron Beyens 0 Reputation points
2 answers

not registering the calls i've made to prospects

not registering the calls i've made to prospects. the notes appear but that it. this crm is too clunky and not user friendly

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-28T13:15:12.6833333+00:00
JR Carter 0 Reputation points
answered 2026-05-28T14:20:14.2866667+00:00
Henry-N 13,380 Reputation points Microsoft External Staff Moderator
2 answers

Reschedule Teams event scheduled by someone else

How do I reschedule Teams event scheduled by someone else that has retired?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-28T12:21:01.5333333+00:00
White, Kelly 0 Reputation points
edited an answer 2026-05-28T14:16:51.7066667+00:00
Tamara-Hu 15,190 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Teams app collapsed

I seriously need some help from Microsoft on this one because the Teams desktop client has become completely unusable. The app refuses to launch at all double-clicking the icon does nothing, no splash screen, no UI, nothing displayed on screen. What’s…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

4,977 questions
asked 2026-05-28T09:40:29.8733333+00:00
Tomlin Izie 140 Reputation points
commented 2026-05-28T13:24:53.8166667+00:00
Michelle-N 16,625 Reputation points Microsoft External Staff Moderator