Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,669 questions
0 answers
MFA lockout
Hello, My Girlfriend has a new phone. She wants to login to Microsoft on her new phone, but it needs a MFA approval. She doesn't have the MFA on her old phone, and also doesnt have the recovercode. She can still login on her old phone into Outlook and…
Microsoft Security | Microsoft Authenticator
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 36%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
0 answers
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.
Hi - I am trying to log into my Azure portal and keep getting the error message: Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. I have tried calling and the automated service will not let me speak…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,749 questions
asked 2026-06-23T19:03:22.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 21%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Darren Jett
0
Reputation points
asked 2026-06-23T19:03:22.3666667+00:00
Darren Jett
0
Reputation points
2 answers
Azure free account - unable to login
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,749 questions
asked 2026-05-01T07:23:35.7633333+00:00
Zakhele Ngobeni
40
Reputation points
edited an answer 2026-06-23T19:02:11.6766667+00:00
Zakhele Ngobeni
40
Reputation points
0 answers
Name Correction Request: Lock Profile Needs Last Name Changed to _
Hello Microsoft Support Team, I am trying to update my legal name for my certification exam profile via settings, but the field is locked and redirected in Azure engage. My government-issued ID only contains a single name. I do not have a legal last…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,496 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 8%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
Add missing tenants and reset MFA
On my Global Admin user in Azure, I have an incomplete list of our tenants in https://portal.azure.com/#settings/directory. On some of the tenants, MFA is set but not registered on my current Authenticator app. None of the other Global Admin users are…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,749 questions
asked 2026-04-15T21:46:09.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Lars Koenig
0
Reputation points
commented 2026-06-23T17:56:31.56+00:00
Lars Koenig
0
Reputation points
1 answer
How do I get read.ai off my computer?
I have done everything to remove this app and nothing removes it. It is not showing on my installed apps. I would appreciated assistance. Thank you!! #remove#read.ai
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,669 questions
asked 2026-06-23T17:43:26.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 62%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Donna Gehring
0
Reputation points
answered 2026-06-23T17:43:54.9933333+00:00
AI answer
2 answers
Microsoft Graph API - Users Extension values missing
Below extension columns are not available for all the users in…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,749 questions
asked 2026-06-19T17:00:04.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Khaja Shaik
0
Reputation points Microsoft Employee
commented 2026-06-23T17:22:00.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
43,010
Reputation points Microsoft External Staff
Moderator
0 answers
[Entra ID Signup] Unable to Access Microsoft Entra Tenant After Signup and Billing Verification Issues
Hello Microsoft Support, I am experiencing two issues with my newly created Microsoft account and tenant. First, during the signup and subscription process, I added my bank card successfully. However, Microsoft repeatedly rejects my billing address even…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,749 questions
asked 2026-06-22T22:23:48.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 65%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Eunice Ansah Asare
0
Reputation points
commented 2026-06-23T17:12:53.27+00:00
Rukmini
43,010
Reputation points Microsoft External Staff
Moderator
0 answers
Conditional Access App Control - User can bypass download block by using desktop app?
Hi all! I noticed something trying to use Conditional Access App Control. If the user under this policy opens a word file on their browser, they can't download it (which is wanted and expected), but if they use "open in desktop" and then just…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,749 questions
asked 2026-06-22T16:48:05.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 82%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vin Seixas
25
Reputation points
commented 2026-06-23T17:09:53.62+00:00
Rukmini
43,010
Reputation points Microsoft External Staff
Moderator
1 answer
Code notifications
Just completed a phone replacement and cannot get verification codes on new device.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,669 questions
asked 2026-06-23T16:35:52.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 1%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Christopher Williams
0
Reputation points
answered 2026-06-23T16:36:17.43+00:00
AI answer
1 answer
Someone is impersonating me with a different email address.
Over a year ago my email was hacked. We have since been working with IT and believe we got the hacker out. This week my contacts are informing me someone is sending them a suspicious link about the company I work for but with an email address that is…
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
221 questions
asked 2026-06-23T13:52:52.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 48%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Maddy Van Aert
0
Reputation points
answered 2026-06-23T16:35:55.75+00:00
Bulldog
2,475
Reputation points
0 answers
Authenticator App issues
New phone won't pick up some authenticator emails accounts. Already contacted some companies to resend links.. Struggling with a teams signing me out and have me log back in but yet says I can't use my personal account and it can't find an existing…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,669 questions
asked 2026-06-23T16:18:35.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 57.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Kelly Flanagan
0
Reputation points
commented 2026-06-23T16:20:44.3233333+00:00
Kelly Flanagan
0
Reputation points
1 answer
OpenSSL Vulnerability Remediation on Azure VMs.
We are seeing high severity OpenSSL vulnerability recommendations in Microsoft Defender for Cloud for certain Azure virtual machines, which is impacting our Secure Score. From our analysis: The OpenSSL is no longer used in the current application or…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,743 questions
asked 2026-06-15T10:46:06.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 87%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Chandana Paritala
0
Reputation points
commented 2026-06-23T15:49:57.5933333+00:00
Chandana Paritala
0
Reputation points
1 answer
"Whitelist" Work Outlook For The Web in Purview DLP policy
Hi, We have a Purview endpoint DLP policy in place preventing users from uploading files containing key words matches and/or sensitivity labels to cloud service domain (Upload to a restricted cloud service domain or access from an unallowed…
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
2,093 questions
asked 2026-06-23T15:28:23.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 7.000000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Magnus Trangard
0
Reputation points
answered 2026-06-23T15:28:36.9033333+00:00
AI answer
2 answers
Auth prompts triggered without password entry (MFA enabled, passwordless off)
I’m receiving unexpected Microsoft Authenticator approval notifications that I did not initiate, and I’m trying to understand if my account is at risk. For context: I have Microsoft Authenticator set up with 2-factor authentication on my Microsoft…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,669 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 80%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Graph API - Users
Below extension columns are not available for all the users in…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,127 questions
asked 2026-06-08T18:53:07.78+00:00
Khaja Shaik
0
Reputation points Microsoft Employee
commented 2026-06-23T15:25:21.93+00:00
Khaja Shaik
0
Reputation points Microsoft Employee
1 answer
When creating New registrations in the tab - "App registration" it shows "You do not have access".
I am having some issue running python code to send auto email. I can't create new app in Azure which needed for running automation. For this i got access from internal company IT team, however, still can't create new application. It is for MSAL. I have…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,749 questions
asked 2026-06-22T07:34:22.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 32%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Chandrashekhar Sartape
0
Reputation points
commented 2026-06-23T15:02:25.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
13,595
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to login to an external tenant with my corp credentials
I'm trying to login to an external tenant with my corp credentials. I'm getting the following error: You cannot access this right now Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,749 questions
asked 2026-06-21T14:19:52.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 35%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYL%3C/text%3E%3C/svg%3E)
Yehiyam Livneh
0
Reputation points Microsoft Employee
commented 2026-06-23T14:54:50.0833333+00:00
VEMULA SRISAI
13,595
Reputation points Microsoft External Staff
Moderator
1 answer
Devices in my enviroment have lost their LAPS password on microsoft entra
Hi team I work as an EUC analyst,now am given a task to remediate Entra devices that used to have LAPS password on Entra now all of a sudden a few of these devices no longer have their LAPS password. What could cause the devices to loose their LAPS, we…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,749 questions
asked 2026-06-21T13:43:48.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 94%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Ayanda John Ramncwana
25
Reputation points
commented 2026-06-23T14:53:01.1766667+00:00
VEMULA SRISAI
13,595
Reputation points Microsoft External Staff
Moderator
0 answers
OnAttributeCollectionStart custom authentication extension intermittently not invoked
We have configured a custom authentication extension for the AttributeCollectionStart event on a Microsoft Entra External ID (CIAM) sign-up and sign-in user flow. The extension and REST API are correctly configured and verified, but…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,749 questions
asked 2026-06-20T13:30:59.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 95%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
ayoub seddiki
0
Reputation points
commented 2026-06-23T14:51:58.57+00:00
VEMULA SRISAI
13,595
Reputation points Microsoft External Staff
Moderator