87,500 questions with Microsoft Security-related tags

Sort by: Updated
0 answers

*******@gmail.com

Hello, please, do check my personal details with registered info in Bulgaria. Mi ID ends in 4580, my phone number in 7380, my ISP is ******com. Account registered to my company Web Management Ltd., ******@web-m.org. Thanks in advance! I have Windows…

Microsoft Security | Microsoft Authenticator
asked 2023-06-06T04:03:29.4033333+00:00
Alexander Mihaylov 5 Reputation points
1 answer

account hacked

My account was hacked and they changed my recovery email and removed all my recovery options and when i go to recover it through the Microsoft recovery page it says not enough information given. i have screenshots of me in the account and screenshots of…

Microsoft Security | Microsoft Authenticator
asked 2026-10-18T20:37:35.0933333+00:00
Ruven K 0 Reputation points
answered 2026-10-18T20:37:54.48+00:00

AI answer

1 answer

Having trouble verifying account

I changed iPhone and cant set up my email in the authenticator app. The message I get is sorry, we're having trouble verifying your account. Now I cannot login to my account on my laptop any longer

Microsoft Security | Microsoft Authenticator
asked 2026-05-15T13:09:47.74+00:00
Caroline Kruck 35 Reputation points
commented 2026-10-18T20:27:41.6466667+00:00
JuliaMarvin 23,290 Reputation points Volunteer Moderator
1 answer

Verification code

Good morning! I'm trying to sign in but it wants to send a verification code but I do not have access to my old phone.

Microsoft Security | Microsoft Authenticator
asked 2026-09-15T15:16:22.86+00:00
Sara Kassahun 0 Reputation points
commented 2026-10-18T19:36:38.48+00:00
Vazquez, Lourdes 0 Reputation points
0 answers

someone hacked my email, added 2fa, now there is no way to even perform a recovery

someone hacked my email, added 2fa, now there is no way to even perform a recovery because all i get is "It looks like you just used the Microsoft account recovery form (https://account.live.com/acsr?mkt=en-US) to request a password reset for ****.…

Microsoft Security | Microsoft Authenticator
asked 2026-10-18T11:00:47.0733333+00:00
Talal Almobailish 0 Reputation points
commented 2026-10-18T17:49:48.81+00:00
Talal Almobailish 0 Reputation points
0 answers

i have two emails and need authenetication on both on pc and phone i think i did it right But not sure i need step by step

I NEED MICROSOFT AUTHENITICATION ON BOTH TWO EMAILS AND ON PC AND PHONE I THINK I DID IT RIGHT BUT WANT TO MAKE SURE HELP PLEASES

Microsoft Security | Microsoft Authenticator
asked 2026-10-18T17:40:01.9633333+00:00
amelia sowders 0 Reputation points
0 answers

I have lost my backup

When I was trying to restore my tokens from backup there was an information "Unable to recover. Your backup is not stored with <my email address>. Try signing in to a different personal Microsoft account." I am sure that I have not…

Microsoft Security | Microsoft Authenticator
asked 2022-04-19T18:41:12.7+00:00
Paweł Staszczuk 26 Reputation points
commented 2026-10-18T16:42:56.85+00:00
JuliaMarvin 23,290 Reputation points Volunteer Moderator
1 answer

Unable to Change Phone Number During Azure Pay-As-You-Go Subscription Sign-up

Hello, I am trying to create a new Azure Pay-As-You-Go subscription, but the phone number displayed on the sign-up page is incorrect, and the field is locked so I cannot edit it. I checked my Microsoft account profile, and no phone number is listed…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-18T14:40:37.9+00:00
Ka Oo Sa 0 Reputation points
answered 2026-10-18T14:41:18.41+00:00

AI answer

1 answer

No access due to previous phone being broken which had the authenticator app on that first.

I had the authenticator app on my phone but recently that got broken beyond repair and so i got a new phone and tried to get my authenticator up and running again on that. I cant get any access because in order to use authenticator on this phone its…

Microsoft Security | Microsoft Authenticator
asked 2026-10-18T14:30:31.2133333+00:00
Goodwin, Elizabeth 0 Reputation points
answered 2026-10-18T14:30:47.9733333+00:00

AI answer

1 answer

Windows Defender detecting a Trojan

Just had this starting to pop up and im getting a notification like, every five seconds and its worrying me, only thing shutting it up is deleting that wildrig file. i have not deleted anything suspicious recently so i have no idea what ive done wrong.

Microsoft Security | Microsoft Defender | Other
asked 2026-10-18T11:02:48.65+00:00
Sam D 0 Reputation points
answered 2026-10-18T13:42:07.6833333+00:00
Marcin Policht 110.7K Reputation points MVP Volunteer Moderator
0 answers

Sono stato hackerato, il mio account microsoft non esiste piu, vorrei sapere se si può ripristinare, anche perchè avevo comprato minecraft launcher.

Non posso piu accedere al mio account, un certo ******@bibimail.net mi ha rubato l'emai e tutto vorrei sapere potete recuperare il mio account.

Microsoft Security | Microsoft Identity Manager
asked 2026-10-18T12:45:26.51+00:00
Alessandro Landi 0 Reputation points
1 answer

Unable to log in to the business admin account as no longer have the account on the authenticator app on a new phone

Hi, I'm trying to log in to the business admin account but MFA is set up on the account and only asks me to enter the code from the authenticator app. It gives me no other way to receive a code or to get a code. There is no option available to to select…

Microsoft Security | Microsoft Authenticator
asked 2026-10-18T09:36:06.2466667+00:00
Matt 0 Reputation points
answered 2026-10-18T09:48:37.2766667+00:00
Md Shahin Munshi 0 Reputation points
0 answers

How should users in Mainland China migrate Authenticator keys when backup moves to Google One?

Hello Microsoft Team, I am a user from Mainland China. I recently learned that Microsoft Authenticator is changing its backup method to Google One. However, since Google services are blocked in Mainland China, this change will make cloud backup and…

Microsoft Security | Microsoft Authenticator
asked 2026-10-18T09:22:14.3566667+00:00
雷军 苏 0 Reputation points
1 answer

Windows AIK enrollment fails with HTTP 404 for Intel PTT EK authority

Title: Windows AIK enrollment fails with HTTP 404 for Intel PTT EK authority Product: Windows 11 Pro, build 26300.9457 Motherboard: ASUS ROG Maximus Z790 Apex, dual BIOS CPU: Intel Core i9-14900K TPM: Intel PTT / TPM 2.0, model ADL BIOS: 3202…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-18T09:16:07.5133333+00:00
Kyle Motto-Ross 0 Reputation points
answered 2026-10-18T09:17:19.46+00:00

AI answer

1 answer

Multiple on-going authenticator requests that are not from me

I am repeatedly getting authenticator requests for my hotmail account that are not from me. how can i eliminate these and keep my hotmail account. should I switch to a different authenticator?

Microsoft Security | Microsoft Authenticator
asked 2026-10-16T22:32:52.2+00:00
Ted Parker 0 Reputation points
commented 2026-10-18T09:03:46.2166667+00:00
Alison Fields 0 Reputation points
1 answer

Repeated unauthorized Microsoft Graph Command Line Tools access despite two-step verification being enabled

Hello Microsoft Support Team, I am experiencing a concerning security issue with my personal Microsoft account and would appreciate your assistance. Issue Description: On October 14, 2026, I started receiving repeated security notification emails stating…

Microsoft Security | Microsoft Graph
asked 2026-10-14T09:07:16.81+00:00
A.L. JEYANTH 15 Reputation points
edited an answer 2026-10-18T06:27:31.36+00:00
Henning L 0 Reputation points
1 answer

Swapping devices

If im switching from android to iphone how do I recive my old codes from Microsoft authenticator

Microsoft Security | Microsoft Authenticator
asked 2026-10-18T03:37:47.8733333+00:00
Giacomo Arthur 0 Reputation points
answered 2026-10-18T03:38:17.0066667+00:00

AI answer

1 answer

Subject: Business Owner Needs Global Administrator Access Recovery — Microsoft 365

Subject: Business Owner Needs Global Administrator Access Recovery — Microsoft 365 I am the owner of the business using the domain tonipatillo.com. An outside IT provider originally configured our Microsoft 365 environment but assigned my account,…

Microsoft Security | Microsoft Entra | Other
asked 2026-10-18T03:26:43.6766667+00:00
Toni Patillo 0 Reputation points
answered 2026-10-18T03:27:27.5466667+00:00

AI answer

1 answer

Log in with authenticator app

I don't have access anymore with the device which my authenticator app was installed and registered my accounts. how should I unregistered my authenticator with the device?

Microsoft Security | Microsoft Authenticator
asked 2026-10-17T03:21:11.6366667+00:00
cedrick dipasupil 0 Reputation points
answered 2026-10-18T03:09:48.0233333+00:00
Kai-Ex 1,990 Reputation points Microsoft External Staff Moderator
1 answer

How to recover child account after hacker changed the email

I have a child that has had their account hacked and email has been changed with a verification added by the hacker, therefor locked out of her account which is attached to the childs XBOX account which she can no longer play. I have tried the recover…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-18T02:46:18.0066667+00:00
ed hammond 0 Reputation points
answered 2026-10-18T02:46:59.4933333+00:00

AI answer