A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Stuck in loop needing authenticator code to create new account in authenticator
I'm trying to sign in to a new account on my Microsoft authenticator. I already signed in the first time I downloaded the app no problem. But then my company asked me to do it again using their QR code, so I did. However, that meant I had 2 accounts…
Microsoft Security | Microsoft Authenticator
Invitations are blocked for this directory due to suspicious activity - New tenant
Hello Microsoft Support, We are experiencing a critical issue with our Azure AD tenant. All B2B guest invitations are failing with the following error: "Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to fix age restriction in xbox
I know this isn't a strictly Microsoft question but I'll ask anyways. Everytime I go to install a game from game pass a thing pops up and says that I cant becuase of a content restriction. No mater what i do I can't fix it, I have messed with parental…
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
Azure: Tenant has been blocked due to inactivity
Trying to log-in to Azure portal, but keep on getting this error. How can I fix this? Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Error message: interaction_required: AADSTS5000225:
Error message: interaction_required: AADSTS5000225:
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Error message: interaction_required: AADSTS5000225
Criei minha conta Azure agora e ao tentar fazer login aparece o erro: AADSTS5000225 – Este locatário foi bloqueado devido à inatividade. Por causa disso, não consigo visualizar a assinatura no portal do Azure. Já tentei recuperar por conta própria mas…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Wanting to verify some details on differences between per user MFA portal vs Authentication Methods.
I know that the per User MFA methods that used to be under the Service Settings tab was migrated to authentication Methods under Entra Id. I just want to clarify is the Per User Multifactor authentication portal slated to be removed in the future as…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
The Windows Driver Policy
I'm trying to use my TI-84 Plus CE Python graphic calculator but it keeps getting blocked and I'm not allowed to use it any more when I connect it to the computer using the correct software. I've tried finding different solutions to remedy this but with…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
MFA reset / tenant lockout / only Global Administrator cannot sign in
Hi, I am the only Global Administrator for my Microsoft Entra / Azure tenant. I cannot sign in because Microsoft Authenticator is not showing notifications. There is no other sign-in method available. I cannot leave the tenant because Microsoft says I am…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Custom claims provider (TokenIssuanceStart) not invoked during External ID user sign-in — endpoint receives zero requests despite ClaimsMappingPolicy attached
UPDATE (after extensive Graph-side verification): POST /identity/customAuthenticationExtensions/validateAuthenticationConfiguration returns { errors: [], warnings: [] } for the current configuration. GET /servicePrincipals/{id}/claimsMappingPolicies…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Not able to sign in to azure portal.
I am not able to use azure portal with my personal account. Can you please help me? steps: Go to portal.azure.com Used my email to sign in and selected authenticator app to approve the request to sign in. Portal navigates to login again and asking…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Conditional Access – AVD SSO for SharePoint from Trusted Locations while enforcing MFA for All Cloud Apps
Hi all, Question Hi all, I’m looking for some guidance on Conditional Access policy design in an Azure Virtual Desktop (AVD) environment. We currently enforce MFA for “All cloud apps”, which is working as expected from a security perspective.…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
SC-900 certification badge not appearing in Credly
Hello, I passed the Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) certification on May 2, 2026. The certification is active and visible in Microsoft Learn, and I can successfully share the Microsoft credential verification…
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
AI answer
Disabling Microsoft Authenticator for test accounts in Microsoft Entra ID
In Azure, I have provisioned a couple test accounts in Microsoft Entra ID to test some RBAC features. When I'm trying to log on these test accounts for the first time, I'm always getting asked to set up the Microsoft Authenticator app for them. But since…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft account hacked need help getting new password only have email and phone number don’t have authentic or
Hello I’ve been STRUGGLING with trying to get my password reset on the email ******@aol.com so I can use my Xbox account I’ve had for ten years. This past Saturday I tried to log in said password was incorrect I tried lower and uppercase, still incorrect…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help.
https://learn.microsoft.com/en-us/answers/questions/5876685/invitations-are-blocked-for-this-directory-due-to Getting the same tenant wide block as above when bulk inviting users to a new tenant. Opened Support case for a week - no response
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Emails from Microsoft are in Chinese, settings have always been set to English
Hello, I can not figure out how to get in touch with support and I have been trying for YEARS to get this issue resolved. Every email I get from Microsoft (to my gmail account) always come in Chinese. I live in the USA and my settings have always been…
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
AI answer
Troubleshooting Microsoft External ID custom authentication extensions
Hello I have setup a new external id tenant. I have two customer authentication extensions AttributeCollectionSubmit TokenIssuanceStart Each call different endpoint on the same api. I setup external ID to federate to my production Entra ID. I then…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Account hacked and recovery sign in tools not helping; Alias email changed and microsoft security blocked on gmail
I am currently trying everything I can to recover my microsoft acount. Every time I fill in my email with my passkey or simply just type it, microsoft claims it doesnt exist. I have countless emails and reciepts of proof that I have a microsoft account…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Enable App Password
How do you enable App Password for a user or security group?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access