Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,736 questions
1 answer
Admins are all locked out of our accounts due to conditional access policy and created trial tenant
Admins are all locked out of our accounts due to conditional access policies that were created. The only way we can contact anyone is through Microsoft Q&A in a trial tenant. There has been very little help. Had someone remote in to try to help from…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-15T18:39:35.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 7.000000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM8%3C/text%3E%3C/svg%3E)
MarcOlson-8866
0
Reputation points
commented 2026-06-15T21:06:25.3033333+00:00
MarcOlson-8866
0
Reputation points
0 answers
I need to recover my account which was linked to authenticator on a different phone
I have bought another phone and sold my previous one. Now I can't log into my microsoft account tied to a different email. I have also moved to a different country. When I try to verify, the email code is sent properly, but when I try to verify my phone,…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2026-06-15T21:02:46.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 81%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Andrii
0
Reputation points
answered 2026-06-15T21:03:04.2566667+00:00
AI answer
1 answer
Please reset my authenticator as I got a new phone and it was not updated.
They keep sending me notification on the app but I dont have it, please call back at +1-604-762-1260. to reset account as I am unable to do it and need an advisor to help on call. Thank you
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2026-06-15T20:52:50.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 24%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Anureet Kaur
0
Reputation points
answered 2026-06-15T20:53:15.53+00:00
AI answer
1 answer
unprofessional behaviour of tech support team
I am writing to raise a concern regarding a recent remote support session conducted through quick assist for an issue relating to my laptop camera. during the session, i granted remote access to support representative and she went to youtube and started…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,487 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 96%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Cannot delete my SG on azure
I tried a multiple ways to delete the group as it's no longer needed. On idweb, I am listed as an owner but couldn't delete on idweb. No delete option shows. On Azure, there is no owner listed and I cannot delete it neither. The command : Remove-MgGroup…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,736 questions
asked 2026-06-12T18:19:01.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 71%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jinjing Fernando (NON EA SC ALT)
20
Reputation points Microsoft Employee
accepted 2026-06-15T20:37:17.2233333+00:00
Jinjing Fernando (NON EA SC ALT)
20
Reputation points Microsoft Employee
1 answer
Sites.Selected per-site write grant returns 401 "not allowed in this context" for an Entra Agent ID identity (Preview), works for a normal service principal
Setup I have a headless app-only agent built on Microsoft Entra Agent ID (Preview). It authenticates through the Microsoft Entra Auth SDK sidecar 2-leg exchange, so the token subject is the agent identity, not the blueprint principal. I verified that in…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,736 questions
asked 2026-06-12T22:46:49.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 26%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Derek Morgan II
0
Reputation points
commented 2026-06-15T20:28:05.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
42,515
Reputation points Microsoft External Staff
Moderator
0 answers
Recuperar cuenta de rockstar que desaparecido en Microsoft authenticator
De la nada me desapareció mi cuenta de rockstar de mi aplicación de Microsoft authenticator y ahora no puedo iniciar sesión en mi cuenta, contacte con el soporte de rockstar y me dijeron que contactara con ustedes para que me ayudaran a restaurar las…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,736 questions
asked 2026-06-12T21:39:43.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 5%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Juan Ramón Ovalle
0
Reputation points
commented 2026-06-15T20:26:59.7433333+00:00
Rukmini
42,515
Reputation points Microsoft External Staff
Moderator
1 answer
Hacked account and info changed
I recently got hacked, my other account got hacked into and the hacker changed the alias, deleted all phone numbers and recovery emails. Now ive been trying to resolve this issue with no help, i got proof the account is mine, with emails of the changes…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2026-06-15T20:25:21.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 98%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Armin Kis-Kiraly
0
Reputation points
answered 2026-06-15T20:25:40.14+00:00
AI answer
0 answers
Add passkey when there is no option
We have enabled passkeys at our organization. When I click add sign-in method I don't get an option to add passkey.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2026-06-15T19:57:12.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 3%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Greg Kaffka
0
Reputation points
commented 2026-06-15T20:05:17.02+00:00
Greg Kaffka
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Someone trying to accrue Microsoft account via autenticator
Someone is persistently trying to access my Microsoft account. I get an authenticator notification and deny, but it has happened several times in the last 36 hours and also about a month ago. Is there anything I can do except cancel my account and…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2026-06-15T19:56:57.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 41%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Neil McMullan
0
Reputation points
accepted 2026-06-15T20:04:12.1333333+00:00
Neil McMullan
0
Reputation points
1 answer
Approve sign in request help
I have been logged out of my Authenticator app and when I try to log in, the code says it did not work for everything. On my computer I’m not allowed in, on my phone I’m not allowed in. I need to be able to get into my school portal. I am also never…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2026-06-15T19:57:56.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 28.000000000000004%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Desiree J. Modarelli
0
Reputation points
answered 2026-06-15T19:58:17.09+00:00
AI answer
0 answers
Single user suddenly caught in MFA loop only on Azure Portal sign-in
Toward the end of April 2026, one of our higher-ups suddenly started having issues logging into Azure Portal. All other Microsoft services allow him to login, as expected. When he attempted to login to Azure Portal, the MFA prompt would never fully load…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,736 questions
asked 2026-06-15T19:22:38.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Topher Neal
0
Reputation points
commented 2026-06-15T19:48:12.16+00:00
Rukmini
42,515
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
change old phone number to new phone number
I got a new number and i can no longer access my old number so my account is asking for a code to my old number or thur the authenticator app and i cant access neither of them cause i dont have access to my old number
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2023-09-24T12:38:57.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 57.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Cassy Cortes
145
Reputation points
commented 2026-06-15T19:29:52.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kristofer Schleicher
0
Reputation points
2 answers
Windows 10 Security Update KB5087544 causing freezing issues
My Dell Desktop recently started freezing up after exactly 5 mins. I uninstalled Windows 10 Security Update KB5087544 and that seems to have solved the problem, until my computed updated the security update again. Is any one else having an issue with…
Microsoft Security | Windows Autopilot
Microsoft Security | Windows Autopilot
A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
550 questions
asked 2026-06-14T18:29:32.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 30%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Paul Becker
0
Reputation points
answered 2026-06-15T19:23:00.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 44%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Gabriel
0
Reputation points
1 answer
Authenticator
I upgraded phones but my Authenticator app no longer has the information for gameflip, however gameflip remembers my Authenticator app and I can’t get a code to log into gameflip nor get a code for Authenticator to remember gameflip. I also can’t get…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2026-06-15T19:07:26.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 1%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
jessica tillman
0
Reputation points
answered 2026-06-15T19:07:38.9133333+00:00
AI answer
1 answer
I am not able to login into my admin account.
I have lost access to my administrator account. Multi-factor authentication (MFA) appears to have been enabled without my knowledge. After changing my password, I was automatically logged out, and I am now being prompted to either enter a code from an…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2026-06-15T19:06:42.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 98%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Saeed Khan
0
Reputation points
answered 2026-06-15T19:07:01.11+00:00
AI answer
1 answer
Microsoft email not found even though I'm sure it existed a couple months ago
I have an issue with login in for the first time, and it's the account my father made me when I was younger, when he bought me minecraft. When I got older I may or may not have switched the email to my school email, which does work but I forgot the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2026-06-15T18:51:44.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 54%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Metallion
0
Reputation points
answered 2026-06-15T18:52:37.2033333+00:00
AI answer
1 answer
microsoft autentificator don`t see reserve copy (backup issue)
Hi, my name Anna. Nearly i`m reset settings of my telephone. I've done cloud backup on my microsoft autentificator. Account: ******@ukr.net But after reset settings on my pfhone, when i logging on autentificator app with this my account, app send to me…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2026-06-13T16:57:23.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 64%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Анна Дейна
0
Reputation points
commented 2026-06-15T18:32:52.4766667+00:00
Nathan Roberts (SN)
11,721
Reputation points
Volunteer Moderator
1 answer
NEED TO DOWNGRADE USER ACCOUNT
"Hello, I am currently the sole administrator of my account and I am unable to access it due to MFA issues. I am unable to get the login code on my microsoft authenticator app to log into the account management portal. I have been trying to contact…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,736 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 64%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
2 answers
Someone keeps trying to access my Microsoft account – Authenticator notifications won’t stop even after password change
Hi everyone, I’ve been dealing with a concerning issue for the past few days and I’m hoping someone here can help. Every single day I receive multiple Microsoft Authenticator approval requests that I did NOT initiate. Someone is clearly attempting to log…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,613 questions
asked 2026-05-28T13:31:18.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Solomon Matteo
0
Reputation points
commented 2026-06-15T18:18:57.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 37%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Chetan Prajapati
5
Reputation points