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Request for Microsoft Entra Tenant Recovery or Deletion

Hello Microsoft Support, I need assistance with my Microsoft Entra tenant, ExamLabPractice648.onmicrosoft.com. I accidentally deleted the original administrator account (******@ExamLabPractice648.onmicrosoft.com) more than 30 days ago. My personal…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-11T00:12:42.1633333+00:00
Arwin Pagsolingan 0 Reputation points
answered 2026-11-11T00:13:24.57+00:00

AI answer

3 answers

OneDrive Personal createUploadSession returns 400 invalidRequest despite validated parent ID

I’m troubleshooting a Microsoft Graph upload-session failure on OneDrive Personal. My personal OneDrive rejects a createUploadSession request with HTTP 400 invalidRequest: “The request is malformed or incorrect.” Diagnostic request: UTC time: November…

Microsoft Security | Microsoft Graph
asked 2026-11-10T23:56:03.99+00:00
Evan Glaser 0 Reputation points
answered 2026-11-11T00:10:57.0166667+00:00
Evan Glaser 0 Reputation points
0 answers

Account Hacked, desperate for assistance

Hello! My Microsoft account was recently compromised and I was able to log back in after resetting the password and verifying my identity. At first I was unable to even log in as Microsoft did not recognize my email (the hacker had changed it to…

Microsoft Security | Microsoft Authenticator
asked 2026-11-10T23:51:56.1566667+00:00
Damian 0 Reputation points
edited the question 2026-11-10T23:55:44.1466667+00:00
Damian 0 Reputation points
1 answer

Lost all connection to the Authenticator

Cannot access the authenticator, tried recovering but it has been circling for over an hour.

Microsoft Security | Microsoft Authenticator
asked 2026-11-10T23:34:38.0033333+00:00
JenniferGrotta-2241 0 Reputation points
answered 2026-11-10T23:34:50.03+00:00

AI answer

0 answers

Patch Tuesday security update KB5132061

Todays Patch Tuesday Security Update KB5132061 installs on some machines and fails on others with various error codes dependong on which machine. It will install on one of my desktop Pcs and one laptop, but fails to install on another desktop and…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-10T22:09:22.7133333+00:00
Derek Sanders 0 Reputation points
0 answers

Why is it impossible to recover/reset password with 2FA set

For the last 60 days I have been caught up in the recover/reset password endless loop of despair, with not even a glimmer of hope of sorting the issue out. My son stupidly changed his password a while back thinking he was clever and set up 2FA. However…

Microsoft Security | Microsoft Authenticator
asked 2026-11-10T22:06:07.21+00:00
alan 0 Reputation points
1 answer

8 digit code and not a 6 digit code

I need a 6 digit code to log into my college account and the authentication app is only giving me a 8 digit code. why can it not give a 6 digit code

Microsoft Security | Microsoft Authenticator
asked 2026-11-10T21:38:30.41+00:00
isabelle payne 0 Reputation points
answered 2026-11-10T21:39:13.4033333+00:00

AI answer

1 answer One of the answers was accepted by the question author.

defender offline scan is not starting

Microsoft Defender Offline is not starting on Windows 11 Personal. No error message. I need steps diagnose and fix the problem.

Microsoft Security | Microsoft Defender | Other
asked 2025-12-14T20:02:21.94+00:00
Max de Freitas 20 Reputation points
commented 2026-11-10T21:30:46.0133333+00:00
Allen Whitaker 0 Reputation points
2 answers

Unable to delete multiple devices with generic names in intune app selective wipe.

Hi, I have three questions in mind regarding to BYOD devices using app protection policies in intune. How do you remove duplicate device that shows up when you call up a user profile to perform an app selective wipe? I performed a app selective wipe…

Microsoft Security | Intune | Microsoft Intune iOS
Microsoft Security | Intune | Microsoft Intune Android
asked 2024-11-26T06:44:05.5333333+00:00
Kent CHEN 0 Reputation points
answered 2026-11-10T20:48:54.0433333+00:00
Roman Doerr 0 Reputation points
4 answers

Can't review Azure invoices account is not found

Microsoft keeps sending Emails to reply. I did reply three different times. The case keep being close due to no reply. Whe I call the Azure help line I get redirect to aka.ms\proSupport link and we star all over again.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-28T12:05:45.33+00:00
Vicki Skoff 0 Reputation points
answered 2026-11-10T20:30:24.4533333+00:00
Phillip 0 Reputation points
1 answer

Sole admin locked out of Azure tenant by MFA, still being billed, need cancellation or MFA reset

I'm the only administrator of a personal Azure pay-as-you-go tenant. Mandatory MFA prompts my Microsoft Authenticator, but the app never receives the requests. I've also been getting sign-in prompts from outside the US that I didn't start, so I believe…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-10T20:14:50.86+00:00
Troy Bell 0 Reputation points
answered 2026-11-10T20:16:00.53+00:00

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2 answers

t account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent

Microsoft account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent Hello Microsoft Community, I'm writing here because we have exhausted all the official Microsoft account recovery and support options, and…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-10T14:09:12.43+00:00
Daniel Fiala 0 Reputation points
answered 2026-11-10T19:56:57.8266667+00:00
Rob Koch 26,205 Reputation points Volunteer Moderator
1 answer

Microsoft Authenicator

Unable to get the new I phone 18 to work with the Authenticator app

Microsoft Security | Microsoft Authenticator
asked 2026-11-10T19:35:35.54+00:00
Brock, Michael 0 Reputation points
answered 2026-11-10T19:35:52.3333333+00:00

AI answer

1 answer

how do i remove screen connect from my computer

i believe the screen connect app or program is causing malware on my pc... how do i remove it? i can't find it listed in apps or programs to uninstall

Microsoft Security | Microsoft Defender | Other
asked 2026-07-26T02:27:02.8133333+00:00
Stephen Becker 0 Reputation points
commented 2026-11-10T19:18:47.18+00:00
Brian Abraham 6 Reputation points
0 answers

Entra ID login with Auth0 rejecting domain for a personal account

I've configured an Entra application to use with Auth0 to provide authentication, configured to allow "Any Entra ID Tenant + Personal Microsoft accounts". It works perfectly with the email for a user in the tenant (i.e. the one ending with…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-10T18:33:35.2+00:00
James Cash 0 Reputation points
0 answers

Microsoft Entra ID bloqueou convites de usuários externos devido a atividades suspeitas

Olá, comunidade Microsoft. Estamos enfrentando um problema no Microsoft 365 ao tentar convidar usuários externos (Guest Users) para acessar os recursos da nossa organização. Ao realizar um convite pelo Microsoft Entra ID, recebemos a seguinte…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-11-10T18:03:29.01+00:00
Gabriel Celada 0 Reputation points
0 answers

Unable to download interactive sign-in logs

I'm trying to download the last month's sign-in logs within the Entra Admin Center. However, it waits about 10-12 minutes, and then it says it failed. Further, it says that it's being throttled. Attached are the errors and what I'm trying to download.…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-11-06T18:05:01.1933333+00:00
Steven Heicher 0 Reputation points
1 answer One of the answers was accepted by the question author.

Entra Sign In Logs

Sign in logs in Entra will not load for anything over the 24 hour time period. I receive one of three notifications: The server is receiving too many requests. Please wait a few minutes before trying again.  Something went wrong. Please retry.  …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-11-21T18:48:11.26+00:00
Ren G 75 Reputation points
commented 2026-11-10T17:52:27.3533333+00:00
Jennifer Bader 0 Reputation points
0 answers

Sole Global Administrator locked out – case 2610191420001980 unresolved for 42 days

Sole Global Administrator locked out – case 2610191420001980 unresolved for 42 days, no mailbox access for 13 days I am the sole Global Administrator of a Microsoft 365 Business tenant. My MFA issue has been unresolved for 42 days under Microsoft support…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-10T17:22:00.77+00:00
Katarzyna Wieczorek 0 Reputation points
1 answer

how to fix: amsi: \Device\HarddiskVolume4\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\MSBuild.exe

I had this on my pc: amsi: \Device\HarddiskVolume4\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\MSBuild.exe

Microsoft Security | Microsoft Defender | Other
asked 2026-11-03T22:17:30.4366667+00:00
rachid benyahya 0 Reputation points
answered 2026-11-10T15:08:32.78+00:00
Vasileios Dionysopoulos 726 Reputation points