87,850 questions

Sort by: Updated
1 answer

Trojan:MSIL/Heracles.ARA!MTB threat occurring after restarting/starting the PC

Trojan:MSIL/Heracles.ARA!MTB This threat always appears once I start/restart my pc and the item it effects is always the same (amsi: \Device\HarddiskVolume6\Windows\Microsoft.NET\Framework\v4.0.30319\MSBuild.exe). I have gotten hacked before about 10+…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-04T20:19:25.9533333+00:00
Malek Mado 0 Reputation points
answered 2026-11-04T20:20:27.25+00:00

AI answer

1 answer

Microsoft Authenticator app help to get into email!!

I've been trying to log into my school's email, but it requires me to verify my identity with the Microsoft Authenticator app. When I open the app, it says I'm logged out of that email, so I sign in, but it also wants me to verify my identity with the…

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T20:13:32.0966667+00:00
avery_d 0 Reputation points
answered 2026-11-04T20:14:07.49+00:00

AI answer

0 answers

Azure MFA lockout – Sole administrator – Data Protection escalation required

Hello Microsoft Support, I am the only administrator of my personal Azure subscription. After replacing my phone, I lost access to the original Azure MFA registration. My personal Microsoft account works, and Microsoft Authenticator generates an 8-digit…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-04T19:10:19.8933333+00:00
Marcell Werstroh 0 Reputation points
1 answer

I am unable to log in to the Authenticator app on my phone. It keeps asking for a verification code repeatedly, and I am unable to complete the login process.

Hi Team, I am unable to log in to the Authenticator app on my phone. It keeps asking for a verification code repeatedly, and I am unable to complete the login process. Could you please help me resolve this issue? Thank you, Ajit Vishwakarma

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T19:00:29.3866667+00:00
Ajit Vishwakarma 0 Reputation points
answered 2026-11-04T19:00:48.13+00:00

AI answer

1 answer

reporting an email scam for renewal of microsoft defender

received following attached from email below. I am reporting this as I think this is a scam could not find on internet an email address to report this to, or forward the email to for awareness please forward to appropriate group within…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-11-04T17:07:54.32+00:00
Michelle Olson 0 Reputation points
answered 2026-11-04T19:00:45.83+00:00
Rob Koch 26,195 Reputation points Volunteer Moderator
3 answers

my new iPhone Duo running IOS 27.2 is unable to pass Device compliance step in Comp Portal

My previous phone used to work fine. I deleted the old profile and removed the Outlook, Teams apps and Comp Portal from the new phone. Downloaded the Entra/Comp portal app. Installed the company profile in the Settings VPN area. The last step checking…

Microsoft Security | Intune | Microsoft Intune iOS
asked 2026-10-27T17:12:47.6333333+00:00
Brian Grewal 15 Reputation points
commented 2026-11-04T18:33:32.5233333+00:00
Patrick Rae 0 Reputation points
1 answer

did i fall for a phishing scam?

So recently i got a warning on my gmail that someone was trying to enter my microsoft account from Spain (i'm from Peru, i went to check to see what happened i clicked a link and there was no suspicious activity at all i try to check more but it just…

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T18:07:44.65+00:00
Valeria Arrascue 0 Reputation points
commented 2026-11-04T18:13:41.01+00:00
Valeria Arrascue 0 Reputation points
0 answers

Getting "Device join error: 801c000e Directory_QuotaExceeded" when joining a computer to Entra/Intune

I can't join new computers to the tenant. When I connect to join I get the error "Device join error: 801c000e Directory_QuotaExceeded" This is a very small business with only 28 computers More info: Microsoft Entra directorySizeQuota: Used:…

Microsoft Security | Intune | Enrollment
asked 2026-11-04T18:09:47.96+00:00
Jon Feilding 30 Reputation points
0 answers

Domain eco-si.fr locked to inaccessible Entra tenant – Request for Data Protection team escalation

Hello Microsoft Support Team, We are ECO-SI, a French software company and the legitimate owner of the domain eco-si.fr. For a considerable time, we have been unable to verify our domain in our Microsoft Entra tenant, despite having correctly configured…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-04T18:05:40.36+00:00
P. VOIRIN 0 Reputation points
0 answers

Incorrect and Inconsistent Sensitivity label triggering including retired labels

My manager and I were testing Copilot while entering the same prompt a sensitivity label is triggered for my manager but not for me. Also, it is pulling retired sensitivity labels. Why is this happening and how can we correct it?

Microsoft Security | Microsoft Purview
asked 2026-11-04T17:36:07.4266667+00:00
Sonya Smith (CTR) 0 Reputation points
0 answers

authenticator

I changed my phone and I can't access the authenticator in the app.

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T17:26:36.5566667+00:00
Daniel 1. Dias (EXT-Nokia) 0 Reputation points
commented 2026-11-04T17:30:55.4233333+00:00
Daniel 1. Dias (EXT-Nokia) 0 Reputation points
0 answers

Authenticator

6 cyfrowy kod autoryzacyjny Authenticator nie dziala do logowania do poczty WP.

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T17:28:00.9466667+00:00
KATARZYNA LEWANDOWSKA 0 Reputation points
0 answers

Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help.

Hello, Microsoft Support team! We are having the same situation described in the following threads: Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help ERROR Invitations are blocked for this…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-11-04T17:22:51.9733333+00:00
Dmytro Zlobodukhov 0 Reputation points
edited the question 2026-11-04T17:27:34.6466667+00:00
Dmytro Zlobodukhov 0 Reputation points
2 answers

MDM and GPO co-existance

Hello there, I have to move one policy to Intune which is currently configured in GPO. If I enable MDM Wins over GP, I believe other settings configured in GPO will be still be applied on the systems. Is it mandatory to remove the configuration from GPO…

Microsoft Security | Intune | Configuration
asked 2025-03-11T19:45:33.68+00:00
Nikhil Sasikumar 0 Reputation points
commented 2026-11-04T17:18:19.61+00:00
Dileep Reddy Siddireddy 0 Reputation points Microsoft External Staff
2 answers

Microsoft Graph Reports API: getMailboxUsageDetail returns 302 Redirect and 404 Unknown on download endpoint

Hi everyone, I’m running into an issue while trying to retrieve the mailbox usage CSV using the Microsoft Graph Reports API. I’m calling: GET https://graph.microsoft.com/v1.0/reports/getMailboxUsageDetail(period='D30') The request succeeds initially but…

Microsoft Security | Microsoft Graph
asked 2026-01-30T20:25:47.8433333+00:00
Danish Rizvi 0 Reputation points
commented 2026-11-04T17:11:08.3133333+00:00
Jorge Díez Tubet 31 Reputation points
0 answers

Can Apache Guacamole request per-user SSH certificates for Azure Linux VM Sign-In?

We are evaluating Microsoft Entra OpenSSH certificate authentication for Azure Linux VMs through Apache Guacamole, a browser-based remote access gateway: https://guacamole.apache.org/ Apache Guacamole uses guacd to establish the SSH connection to the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-04T17:10:48.8933333+00:00
Fabián Cordero Granados 20 Reputation points
1 answer

cannot unlock authenticator

I have tried many times to unlock authenticator but even given my telephone number never receive a reply

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T16:48:46.63+00:00
John Parker 5 Reputation points
answered 2026-11-04T16:49:04.0633333+00:00

AI answer

0 answers

Sanitizing Default Error Messages in Entra External ID

I have Azure Front Door and Cloudflare set up with my Entra External ID tenant, and I call the endpoints directly using a configured custom domain, for example: https://custom.contoso.com/{tenant-id}/signup/v1.0/start For an invalid registration…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-11-04T16:37:36.66+00:00
Jinki Lee 100 Reputation points
2 answers

Error 399287 – Sole Global Admin locked out, SMS MFA blocked

Hello Microsoft Support Team, I am unable to access my Microsoft Entra ID tenant because SMS multi-factor authentication is blocked. Tenant: vitebsk.onmicrosoft.com Affected account: Error Code: 399287 Phone country code: +375 (Belarus) The phone number…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-27T14:34:42.8266667+00:00
Andrei Hnidzenka 0 Reputation points
commented 2026-11-04T15:38:52.6766667+00:00
Liora 3,200 Reputation points Independent Advisor
1 answer

New phone and can’t get codes in Authenticator app

Just switch from an iPhone to a Samsung galaxy and cannot access the Authenticator codes anymore.

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T15:29:12.1266667+00:00
Martinez, Raul 0 Reputation points
answered 2026-11-04T15:29:51.48+00:00

AI answer