A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Azure Portal enforces MFA for Entra ID Free users even when Security Defaults are disabled
We are creating external lab users using automation (Python scripts) in Microsoft Entra ID (Free plan). These users must sign in to Azure Portal only for lab usage (Virtual Machines and Blob Storage). Security Defaults are disabled at the tenant…
Microsoft Security | Microsoft Authenticator
Why do i Keep getting unsolicited log in prompts
Can someone help me understand as to why I keep getting unsolicited log in prompts even in the middle of the night? I keep getting messages yet im not logging in? Could someone be attempting to login my account?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
I'm unable to access my Azure account
I'm unable to access my azure account. I can access my microsoft windows account. I use windows authenticator. However, when I go to Azure portal it and it prompts me for a security code I never get one. And I never get prompted in my windows…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
My Account was stolen
Hello, I am writing this on the behalf that my account got stolen. The account was on the email as this one(this one is the new one), but the hacker changed everything and deleted my old information (including switching the account to a different one…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
ID token validation failing after successful sign-in
We're integrating our application with Microsoft Entra External ID using OpenID Connect. Users are able to sign in successfully, and we receive the ID token, but our application fails when validating the token signature. We're currently not sure if we're…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Locked out from B2C every time I change phone and lose Authenticator...
Locked out from B2C Authenticator back up restore does not work. No matter how many authentication types are defined, it insists on validating the authenticator. Every time that happens I have to pay $40 now $29 to fix this.
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
OnAttributeCollectionStart custom authentication extension intermittently not invoked
We have configured a custom authentication extension for the AttributeCollectionStart event on a Microsoft Entra External ID (CIAM) sign-up and sign-in user flow. The extension and REST API are correctly configured and verified, but…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
My main Microsoft account was hacked, the hacker replaced my email address with theirs, and I can no longer access my account
I have every piece of evidence proving that I am the legitimate owner of this Microsoft account, including ownership of my Minecraft purchase on the account. I have already tried the Account Recovery (ACSR) form multiple times without success and have…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
My microsoft account not working as i am not able to receive code
My microsoft account not working as i am not able to receive code
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Unable to login to Azure portal no code on outlook mobile app
Hi I am effectively locked out of my Azure account as every time I try to login I get a message "Open your Outlook mobile app, and enter the number shown to sign in." however I do not get any code either in my Mobile Outlook app or…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Hacked account
Hello Support, I am contacting you because my Roblox account has been compromised, and I no longer have access to it. A hacker gained access to my account and appears to have also gained access to my Gmail account. After accessing my Roblox account, they…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Desvinculación de dispositivo antiguo de Microsoft Authenticator
Hola, Necesito ayuda con la configuración de Microsoft Authenticator de mi cuenta institucional. Hace aproximadamente dos años me robaron el teléfono móvil donde tenía configurada la aplicación Microsoft Authenticator. Actualmente sigo teniendo acceso a…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Sole Global Admin locked out by MFA (Authenticator lost) — need tenant MFA reset / Data Protection
I am the sole Global Administrator of our Microsoft 365 / Entra ID business tenant and I am locked out by MFA. Tenant: emconmuhendislik.com — Tenant ID: c33b7ae8-cf97-4d27-80b1-3df5b77da934 What I have already verified myself (2026-06-19): I can…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
Locked out of Entra ID B2C
As an admin, I'm locked out of an Entra ID B2C instance. It asks for an MFA code but my phone is no longer logged in to that account and so I can't get a code. It doesn't provide an alternative. I don't have access to any secondary Global Admin account…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Best Approach to Migrate from ADFS to Azure Entra ID with External MFA [DUO] Without User Disruption
Hi, I am looking for guidance and best practices for migrating our authentication flow from ADFS to Microsoft Entra ID while continuing to use Duo MFA. Current Authentication Flow User → Entra ID → ADFS Server → Duo MFA → Approved Original Target…
Microsoft Security | Active Directory Federation Services
Federated identity management using Active Directory Federation Services
SSPR not working as expected
SSPR not working as expected. There has not been any changes in the AD password policy. But we are getting the below error for 15 times. This password does not meet the length, complexity, age, or history requirements of your corporate password…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Cannot leave Azure tenant
I'm a B2B guest in a tenant I don't administer and want my guest account removed. I can't use self-service Leave because the My Account portal rejects my personal Microsoft account at the /common endpoint, and the tenant publishes no admin or privacy…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
AI answer
Someone is trying to login into my account everyday
Please help. Someone is attempting to login into my account everyday. I been getting the login request and have been denying it daily. Is there not anything for Microsoft to step in to help?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AADSTS5000225: Tenant blocked due to inactivity - Request reactivation
Hi, my tenant has been blocked due to inactivity (AADSTS5000225). Please help me reactivate it. Tenant ID: <pii removed> Trace ID: <pii removed> Correlation ID: <pii removed> Timestamp: 2026-06-12 07:35:09Z I am the administrator of…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Authenticator
Recently my phone stopped working and I no longer had access. I added the authenticator and set up from a back up on my new device since then it seems to be generating invalid codes for a third party app. I have tried a number of different…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation