A cloud-based identity and access management service for securing user authentication and resource access
Request for Microsoft Entra Tenant Recovery or Deletion
Hello Microsoft Support, I need assistance with my Microsoft Entra tenant, ExamLabPractice648.onmicrosoft.com. I accidentally deleted the original administrator account (******@ExamLabPractice648.onmicrosoft.com) more than 30 days ago. My personal…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
AI answer
OneDrive Personal createUploadSession returns 400 invalidRequest despite validated parent ID
I’m troubleshooting a Microsoft Graph upload-session failure on OneDrive Personal. My personal OneDrive rejects a createUploadSession request with HTTP 400 invalidRequest: “The request is malformed or incorrect.” Diagnostic request: UTC time: November…
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
Account Hacked, desperate for assistance
Hello! My Microsoft account was recently compromised and I was able to log back in after resetting the password and verifying my identity. At first I was unable to even log in as Microsoft did not recognize my email (the hacker had changed it to…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Lost all connection to the Authenticator
Cannot access the authenticator, tried recovering but it has been circling for over an hour.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Patch Tuesday security update KB5132061
Todays Patch Tuesday Security Update KB5132061 installs on some machines and fails on others with various error codes dependong on which machine. It will install on one of my desktop Pcs and one laptop, but fails to install on another desktop and…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Why is it impossible to recover/reset password with 2FA set
For the last 60 days I have been caught up in the recover/reset password endless loop of despair, with not even a glimmer of hope of sorting the issue out. My son stupidly changed his password a while back thinking he was clever and set up 2FA. However…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
8 digit code and not a 6 digit code
I need a 6 digit code to log into my college account and the authentication app is only giving me a 8 digit code. why can it not give a 6 digit code
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
defender offline scan is not starting
Microsoft Defender Offline is not starting on Windows 11 Personal. No error message. I need steps diagnose and fix the problem.
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Unable to delete multiple devices with generic names in intune app selective wipe.
Hi, I have three questions in mind regarding to BYOD devices using app protection policies in intune. How do you remove duplicate device that shows up when you call up a user profile to perform an app selective wipe? I performed a app selective wipe…
Microsoft Security | Intune | Microsoft Intune iOS
Managing iOS devices using Microsoft Intune
Microsoft Security | Intune | Microsoft Intune Android
Managing Android devices using Microsoft Intune
Can't review Azure invoices account is not found
Microsoft keeps sending Emails to reply. I did reply three different times. The case keep being close due to no reply. Whe I call the Azure help line I get redirect to aka.ms\proSupport link and we star all over again.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Sole admin locked out of Azure tenant by MFA, still being billed, need cancellation or MFA reset
I'm the only administrator of a personal Azure pay-as-you-go tenant. Mandatory MFA prompts my Microsoft Authenticator, but the app never receives the requests. I've also been getting sign-in prompts from outside the US that I didn't start, so I believe…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
t account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent
Microsoft account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent Hello Microsoft Community, I'm writing here because we have exhausted all the official Microsoft account recovery and support options, and…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Microsoft Authenicator
Unable to get the new I phone 18 to work with the Authenticator app
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
how do i remove screen connect from my computer
i believe the screen connect app or program is causing malware on my pc... how do i remove it? i can't find it listed in apps or programs to uninstall
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Entra ID login with Auth0 rejecting domain for a personal account
I've configured an Entra application to use with Auth0 to provide authentication, configured to allow "Any Entra ID Tenant + Personal Microsoft accounts". It works perfectly with the email for a user in the tenant (i.e. the one ending with…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Entra ID bloqueou convites de usuários externos devido a atividades suspeitas
Olá, comunidade Microsoft. Estamos enfrentando um problema no Microsoft 365 ao tentar convidar usuários externos (Guest Users) para acessar os recursos da nossa organização. Ao realizar um convite pelo Microsoft Entra ID, recebemos a seguinte…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Unable to download interactive sign-in logs
I'm trying to download the last month's sign-in logs within the Entra Admin Center. However, it waits about 10-12 minutes, and then it says it failed. Further, it says that it's being throttled. Attached are the errors and what I'm trying to download.…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Entra Sign In Logs
Sign in logs in Entra will not load for anything over the 24 hour time period. I receive one of three notifications: The server is receiving too many requests. Please wait a few minutes before trying again. Something went wrong. Please retry. …
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Sole Global Administrator locked out – case 2610191420001980 unresolved for 42 days
Sole Global Administrator locked out – case 2610191420001980 unresolved for 42 days, no mailbox access for 13 days I am the sole Global Administrator of a Microsoft 365 Business tenant. My MFA issue has been unresolved for 42 days under Microsoft support…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
how to fix: amsi: \Device\HarddiskVolume4\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\MSBuild.exe
I had this on my pc: amsi: \Device\HarddiskVolume4\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\MSBuild.exe
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments