A cloud-based identity and access management service for securing user authentication and resource access
SSPR with SMS/Voice retirement
Hello everyone, I've got a couple of questions related to SSPR since the retirement of the Voice/SMS for auth. Does the retirement of native SMS/Voice MFA also affect SSPR (Self-Service Password Reset) verification methods, or are these managed…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Post-SMS Retirement Enforcement Scope
Post-Feb-1, for a user whose only method is SMS/voice (or who has zero methods), who signs in to a resource where no CA policy demands MFA — does the blocking passkey-registration requirement fire on that non-MFA sign-in, or only when an MFA demand is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft 365 test tenant: AADSTS530035 blocks admin access and MFA registration
We need a supported recovery route for a separate Microsoft 365 Business Standard test tenant. The administrator password is accepted, but the admin portal returns AADSTS530035. The administrator has no enrolled MFA method, and the earlier My Sign-ins…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
My microsoft gmail was changed and I was logged out
Alright, so yesterday at 1:38 am I got a text saying my account phone number was removed, so I looked into it and boom, my account had been hacked. I've contacted/done the support a bunch of times, but they swapped the email, so how should I get my…
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
AI answer
Can't create a new tenant directory or sign up for a new Entra license.
I am a long term azure customer who is trying to create a new azure tenant directory for a new project, but my very old account (pre Entra) seems to now be a broken state, where it keeps blocking me from every path that I take. I already created the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Second-hand HP ProBook 650 G1 Serial 5CG4510S01 locked to GTI Duffel gtiduffel.be - need Autopilot deregistration
I purchased refurbished HP ProBook 650 G1 Serial: 5CG4510S01 in Kollam, Kerala, India. During OOBE it shows "Welcome to GTI Duffel" and forces login to http://gtiduffel.be. I contacted ******@gtiduffel.be and ******@gtiduffel.be on September…
Microsoft Security | Windows Autopilot
A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
My account got hacked and they changed the email address so whenever I try to login that email address it will say "this account is not found or not recognized" PLEASE HELP I WANT MY MINECRAFT ACCOUNT BACK T T
If you want my details on that account please ask away. They changed it look :(
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
Upgraded from Business Standard to Premium - how to add devices
I updated our Microsoft Business Standard account to Business Premium and am having difficulty connecting our devices. Can someone please assist. I assumed that the devices that were already with the Standard account would also show in the Premium. …
Microsoft Security | Intune | Enrollment
Registering devices with Intune for management and policy enforcement
Windows Autopilot locked on a used HP EliteBook 840 G5⁴
Hello, I recently purchased a used HP EliteBook 840 G5 laptop from a seller in the Czech Republic. The laptop currently runs Windows 11, but when I try to install Windows 10, Windows Autopilot forces me to sign in with an organization's Microsoft…
Microsoft Security | Windows Autopilot
A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
Notification problem
The number-matching approval request is not appearing and no OTP code is available.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Error: No se puede confirmar el id. de la universidad.
Hola, quería registrarme en azure para estudiantes, pero en momento de validar mis datos no sale mi universidad (Unidad Profesional Interdisciplinaria de Ingeniería y Ciencias Sociales y Administrativas) ni (Instituto Politécnico Nacional)
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How do I file a report to the Digital Crime Unit related to the identification of the Hacker behind the 2003 MSBLAST.A Virus ?
I am a professional cryptographer that recently heard about the existence of a reward offered for the person that identifies the Hacker(s) behind the 2003 MSBLAST.A Virus. After taking a look at the message that was included in the Hex File which read…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
New phone authenticator setup
i brought a new android phone and i installed the authenticator app in the new phone but i am still getting the access codes to my old phone what should I do
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Lost all Authenticator codes with new phone
I got a new iPhone and everything on MS Authenticator was lost. Even when I signed back in using the account. Nothing is saved? Nothing on iCloud like I set up?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Authenticator is getting numerous log in requests
I receive numerous authenticator sign in requests throughout the day and night.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Need to block app from intune
What would be the best solution to block an application based on its version? For example, if the latest approved version is 8, I want to block all versions below 8. I have tried App Control for Business, but I am not getting the expected results. I also…
Microsoft Security | Intune | Application management
Managing apps and software deployment through Microsoft Intune
Different component with the common problem with 2FA
Hypothetically, if a person who has 2 FA (phone and email) had to change their phone number quickly, due to being a victim of a violent assault (there is an active criminal court case) and no longer has access to said phone number for obvious reasons and…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Updating my telephone number being used
I wanted log in but the old telephone number was still in the record. I need to update my telephone number so that the code your are sending will get into my new telephone.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Urgent: Repeated Unauthorized Sign-in Attempts – Request for Account Security Assistance
Dear Microsoft Security Support Team, I am writing to report repeated unauthorized sign-in attempts on my Microsoft account. I have noticed multiple login attempts occurring several times a day from locations and devices that I do not recognize. I am…
Microsoft Security | Active Directory Federation Services
Federated identity management using Active Directory Federation Services
Lost MFA Access to Microsoft Entra ID – Administrator Account Recovery Required
Hello Microsoft Support Team, I need assistance recovering access to my company's Microsoft Entra ID (Azure) account after losing my multi-factor authentication (MFA) configuration. Issue Description: I previously configured MFA using Apple's Passwords…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access