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Microsoft Q&A
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A suite of security solutions designed to protect identities, devices, and data across organizations. Including Intune, Entra, Authenticator, Windows Autopilot, Microsoft Defender, and more, it offers advanced threat protection, compliance management, and secure access to resources.
I have a storage account associated with a Network Security Perimeter (NSP). After enabling Defender for Storage on-upload malware scanning with "Store scan results as blob index tags", newly uploaded blobs do not get the Malware Scanning…
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
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I am locked out of my personal Azure / Entra tenant. Account type: Personal Microsoft account (outlook.com / live.com), not a standard work or school account Impact: I am the only administrator / global admin on the tenant I can sign in with my…
A cloud-based identity and access management service for securing user authentication and resource access
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I have a user that needs a specific folder exported from their mailbox. When I look at the folder on their account, it has 4 emails. The user claims it should have near 1,000. When I search in purview with the only condition set as that user's…
A unified data governance solution that helps manage, protect, and discover data across your organization
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Hi, I used to have an MS Authenticator working on my Android phone and due to issue I have been asked to uninstall and reinstall MS authenticator. After that when I try to add account using QR code I keep ending up with "Activating Please…
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Our tenant is unable to send guest invitations. All attempts return an "Insufficient Privileges" error. Guest invitations were working correctly until approximately 15 users had been invited. The error began occurring immediately after that…
A cloud-based identity and access management service for securing user authentication and resource access
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We are evaluating Microsoft Entra External ID Native Authentication as a replacement for an existing Azure AD B2C solution. Can a Native Authentication sign-up or sign-in journey invoke Custom Authentication Extensions (attribute collection, token…
Managing external identities to enable secure access for partners, customers, and other non-employees
I accidentally converted my user from an external account to an internal account in Microsoft Entra ID, and now I am unable to access any of the services in Azure Portal and Entra admin center. When I tried to access my original tenant…
Managing external identities to enable secure access for partners, customers, and other non-employees
I tried signing in, and although I have entered my password, I keep getting the message "Sorry, we're having trouble verifying your account. Please try again." Where and how do I reset it? I've googled it and apparently its somewhere in…
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
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Hello, I am looking for some advice or information on how to recover my account. I am technically a Microsoft employee (working for a subsidiary) and have my company Gamepass info associated with the account. I follow the unlock form which seems to be…
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
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AI answer
hello, My Microsoft account is blocked due to i was away for a While. Authentication failed against tenant 'Default Directory': V2Error: invalid_grant AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle…
A cloud-based identity and access management service for securing user authentication and resource access
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Hi all! I noticed something trying to use Conditional Access App Control. If the user under this policy opens a word file on their browser, they can't download it (which is wanted and expected), but if they use "open in desktop" and then just…
A cloud-based identity and access management service for securing user authentication and resource access
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I have a website hosted on Azure Web Apps. When I try to log in with my personal account, which is the one linked to my payment card, it prompts me for two-factor authentication, but I never receive the code in the "Authentication" application.…
A cloud-based identity and access management service for securing user authentication and resource access
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Hi Experts, We had a situation where we manually upgraded the Entra ID Connect Sync tool because it was on the Stage server. Since auto-upgrade only functions on the Primary Server, we switched the Stage Server to become the Primary Server after two days…
A cloud-based identity and access management service for securing user authentication and resource access
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Title: Need help identifying admin access path for Microsoft Entra External ID / CIAM tenant app registration Details: Hello Microsoft Community, We need guidance on how to identify or recover the correct admin access path for an existing Microsoft Entra…
Managing external identities to enable secure access for partners, customers, and other non-employees
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I'm completely locked out of Azure with my personal Microsoft account. Every sign-in attempt, on both portal.azure.com and entra.microsoft.com, immediately redirects to the "Sign-in failed" page with AADSTS5000225 ("This tenant has been…
A cloud-based identity and access management service for securing user authentication and resource access
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Hi, I own and administer two Microsoft Entra tenants and need to use a hostname in one of them while the related domain remains in the other. I cannot move or remove the existing domain. Tenants (both mine): Tenant A — Microsoft 365 home tenant. My…
Managing external identities to enable secure access for partners, customers, and other non-employees
I have tried assigning access control to sensitivity labels in Purview that I created but I keep getting an error message: Diagnostic information: Diagnostic…
A unified data governance solution that helps manage, protect, and discover data across your organization
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Hi, I need your help! On iPad showing as (this ipad is supervised and managed be my company) When i searched under > devices > all devices - device is not there In Microsoft Intune Admin Center. But if i go to Devices > Overview > Enrollment…
Registering devices with Intune for management and policy enforcement
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AI answer
I'm trying to login to an external tenant with my corp credentials. I'm getting the following error: You cannot access this right now Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing…
A cloud-based identity and access management service for securing user authentication and resource access
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I am seeing an issue with Microsoft Sentinel incidents that are integrated with an external ticketing system. An automation rule is configured to automatically set the incident status to Resolved shortly after creation. However, a few minutes later, the…
A cloud-native SIEM solution that provides intelligent security analytics and threat detection across systems
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