86,385 questions with Microsoft Security-related tags

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Update Microsoft Authenticator

I recently got a new phone and do not have access to my Microsoft Authenticator, preventing me from accessing several other apps. How can I update the device?

Microsoft Security | Microsoft Authenticator
asked 2026-08-25T11:51:23.13+00:00
Kevin Bonner 0 Reputation points
commented 2026-08-26T00:32:47.5633333+00:00
Kevin Bonner 0 Reputation points
0 answers

Cuenta robada y accesos cambiados

Necesito ayuda de manera urgente, intente varias veces contactar al soporte pero no dan solucion o si llamo me contesta un bot que al explicar mi situacion me manda al recovery que no sirve de nada quiero recuperar mi cuenta de microsoft por temas de…

Microsoft Security | Microsoft Authenticator
asked 2026-08-26T00:05:33.0266667+00:00
matias valdivia 0 Reputation points
1 answer

New Phone and Authenticator App

I just got a new phone and my Authenticator app is not allowing me to sign in to accounts I need to use for work.

Microsoft Security | Microsoft Authenticator
asked 2026-08-25T23:16:52.23+00:00
NP 0 Reputation points
answered 2026-08-25T23:17:17.28+00:00

AI answer

0 answers

Having trouble with the Authenticator App

In trying to get an access code from Login.Gov, the Authenticator App only gives out an 'ongoing' 8-digit code, but the website only will take a 6-digit code. Any ideas on what's going on with that? Thanks.

Microsoft Security | Microsoft Authenticator
asked 2026-08-25T23:00:30.4266667+00:00
Steve Nusbaum 0 Reputation points
1 answer

How to delete MoveCollection

I am referencing the question partially answered here: How to Delete Resources from Azure Resource Mover I have completed the deletion of the resources that were on hold for moving within the Azure Resource Mover service. I have removed the permissions…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-25T14:05:02.75+00:00
Bolden, Vincent 0 Reputation points
answered 2026-08-25T22:49:41.0066667+00:00
Zoha Fatima 85 Reputation points
0 answers

Purview data governance domains

Hi experts, we are implementing Azure Purview as a Greenfield project, now we are creating data governance domains , we have defined initial domain structure with hierarchy but the defined structure might change as per business stakeholders. But as per…

Microsoft Security | Microsoft Purview
asked 2026-08-12T14:42:53.5666667+00:00
Samy Abdul 3,376 Reputation points
commented 2026-08-25T22:14:09.1833333+00:00
Ganesh Chelluri 190 Reputation points Microsoft External Staff Moderator
1 answer

Not receiving the code to verify my account on the Authenticator app

Microsoft shows the number on email to verify on the app but the authenticator isn’t responding, how do I deal with this

Microsoft Security | Microsoft Authenticator
asked 2026-03-27T09:42:34.9833333+00:00
Rethabile Thekiso 15 Reputation points
commented 2026-08-25T22:03:34.8266667+00:00
liliana fandiño 0 Reputation points
1 answer

rshelper.exe. this app could not be started

even if i install latest microsoft.net this notification bar simulatanously comes out and make problems running apps. what should i do now dear microsoft team

Microsoft Security
Microsoft Security

A suite of security solutions designed to protect identities, devices, and data across organizations. Including Intune, Entra, Authenticator, Windows Autopilot, Microsoft Defender, and more, it offers advanced threat protection, compliance management, and secure access to resources.

45 questions
asked 2026-08-25T15:32:25.0266667+00:00
metro halima 0 Reputation points
answered 2026-08-25T21:50:31.2633333+00:00
Zoha Fatima 85 Reputation points
2 answers

Microsoft Defender Antivirus?

I have been attacked by a blocker of some sort and I can't open executable files among others. I need Windows/Microsoft Defender Antivirus to scan my Win10 Desktop and provide Firewall capability as well. Please help. Thank you.

Microsoft Security | Microsoft Defender | Other
asked 2026-08-25T21:00:47.38+00:00
edmund gladwin 0 Reputation points
edited an answer 2026-08-25T21:47:33.2533333+00:00
Marcin Policht 104.2K Reputation points MVP Volunteer Moderator
2 answers

Authenticator app

Having problems logging in with my Authenticator, recently upgraded a device and now both aren’t working on my old device and new one and it’s locked me out. How can I access my work emails and email without it??

Microsoft Security | Microsoft Authenticator
asked 2026-08-25T02:06:33.62+00:00
Khaleesi 0 Reputation points
commented 2026-08-25T21:42:16.98+00:00
EmilyS_726 25,000 Reputation points Volunteer Moderator
0 answers

Locked out of my Azure Account

Recently purchased a new phone and installed Microsoft Authenticator app on it (don't have access to the old pone anymore). I am trying to use my regular email to login to Azure portal but it asks the authentication code which does not show up in the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-25T21:10:09.2166667+00:00
volkan arslan 0 Reputation points
0 answers

How to fix error 399287

I have been trying to contact support in order to reset my multifactor authorization and have my phone number verified but when I call support, they keep hanging up on me and I am not able to resolve the issue elsewhere. I am unable to use my phone…

Microsoft Security | Microsoft Authenticator
asked 2026-08-25T20:56:40.0733333+00:00
paola 0 Reputation points
1 answer

Microsoft Defender for Cloud: Challenges in Improving Subscription's Secure Score — Need Guidance

Problem description I am trying to increase my subscription's Secure Score in Microsoft Defender for Cloud. Despite remediating most critical and high-severity recommendations, and deleting unused container images, I haven't observed a significant…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-08-25T14:06:40.28+00:00
GC-7046 0 Reputation points
edited an answer 2026-08-25T20:35:16.24+00:00
Bence Weiszmann 740 Reputation points
0 answers

Locked out of original Microsoft 365 tenant – Global Administrator account no longer recognized

Title Locked out of original Microsoft 365 tenant – Global Administrator account no longer recognized – Data Protection case unresolved Question Hello, I am the owner of a Microsoft 365 Business subscription and I have completely lost access to my…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-25T20:18:54.4266667+00:00
Shilo Gomri 0 Reputation points
0 answers

How to deregistrate the laptop from the Autopilot account of other organisation?

Hi, I´m reseller of used laptops from Spain. One of laptops I sold has a Autopilot login window during of installation of Windows. It is registrated to SAS company. I oficially bought it from the refurbishing company from Poland and I have the invoice…

Microsoft Security | Windows Autopilot
asked 2026-08-25T09:33:14.8766667+00:00
Borovytskyi Oleh 0 Reputation points
commented 2026-08-25T20:14:29.6133333+00:00
Rahul Jindal 11,721 Reputation points
1 answer

How to change windows authenticator from an inaccessible iphone

My iphone 12 pro max got its screen destroyed, and there's currently no way to access the phone in any way. Is there a way to change the authenticator setup to my new phone?

Microsoft Security | Microsoft Authenticator
asked 2026-08-25T08:19:59.66+00:00
anders 0 Reputation points
answered 2026-08-25T20:12:49.6166667+00:00
Hal Hostetler MVP-Outlook 12,006 Reputation points MVP Volunteer Moderator
0 answers

Compromised account still sending mass spam despite password change, 2FA, and signing out everywhere — possible persistent OAuth token

Hi, My Outlook/Hotmail account was compromised and is still sending mass spam/financial scam emails (Bitcoin, bank transfers, remittance themes) despite completing the full standard recovery process: Changed the password (multiple times) Enabled…

Microsoft Security | Microsoft Defender | Other
asked 2026-08-25T20:08:05.07+00:00
Michael Kun 0 Reputation points
1 answer

Guest invitations are blocked due to suspicious activity in Microsoft Entra ID

In our tenant, guest invitations in Microsoft Entra ID B2B collaboration are blocked. Users/admins receive the message: "Invitations to this directory have been blocked due to suspicious activity. Contact Microsoft support for…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-08-25T12:28:20.7766667+00:00
MICHAŁ MATHIAK 0 Reputation points
edited an answer 2026-08-25T19:51:03.28+00:00
Bence Weiszmann 740 Reputation points
1 answer

Block Upload to Whatsapp web Using Microsoft Purview DLP Policy

I want to Block upload to whatsapp web, for which i follow below steps: I go to settings Data Loss Prevention->Endpoint DLP settings->Browser and domain restrictions to sensitive data->Service Domains…

Microsoft Security | Microsoft Purview
asked 2026-08-25T19:33:22.9533333+00:00
Sheraz Mehmood 0 Reputation points
answered 2026-08-25T19:33:45.8166667+00:00

AI answer

2 answers

I have a new phone

I have a new phone and Authenticator app is not working

Microsoft Security | Microsoft Authenticator
asked 2026-08-25T12:41:47.13+00:00
Ivory Glynn 0 Reputation points
answered 2026-08-25T19:27:54.1166667+00:00
Bence Weiszmann 740 Reputation points