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Lost phone with Microsoft Authenticator, can’t sign in to my personal account

Hello, I lost my mobile phone, which had the Microsoft Authenticator app installed for two-step verification on my tenant admin Microsoft account. When I try to sign in, I’m asked for a verification code from the Authenticator app, and there’s no other…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-22T08:10:29.0333333+00:00
Jestoni Borja 0 Reputation points
edited an answer 2026-10-29T05:06:33.5166667+00:00
JeseminQH 955 Reputation points Independent Advisor
1 answer

Sole Global Administrator Locked Out of Microsoft 365 Nonprofit Tenant — MFA Recovery Needed

I'm the sole Global Administrator of a Microsoft 365 nonprofit tenant and am locked out because Microsoft Authenticator is not working. Tenant: postcarbon2.onmicrosoft.com Issue: My password works, but Microsoft Authenticator isn't receiving approval…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-28T05:13:07.44+00:00
Desiree Cesarini 0 Reputation points
commented 2026-10-29T03:53:51.92+00:00
JeseminQH 955 Reputation points Independent Advisor
2 answers

Using authenticator

The site I'm trying to use has asked for a 6 figure code from authenticator I've opened the app, but can't find a way of triggering this code Where am I going wrong?

Microsoft Security | Microsoft Authenticator
asked 2026-10-28T20:42:21.18+00:00
Pete Moore 0 Reputation points
edited an answer 2026-10-29T03:47:49.35+00:00
Teddie Dang 1,970 Reputation points Independent Advisor
1 answer

Authenticator

Suite à un changement de téléphone , je suis coincé à l'extérieur de mon compte dans une boucle d'authentification avec Authenticator. Les autres options me ramènent toujours au code Authenticator. Moderator edit: Translated message to English Following…

Microsoft Security | Microsoft Authenticator
asked 2026-10-27T18:18:51.1366667+00:00
steven 0 Reputation points
edited an answer 2026-10-29T03:46:28.5766667+00:00
JeseminQH 955 Reputation points Independent Advisor
1 answer

Authenticator Lufthansa

Hej! Jag försöker logga in i min lufthansa App Miles&More. När jag har lagt in mitt lösen ord vill den att jag skall öppna authenticatorn och fylla i 6 siffrig kod . Problemet är att jag bara får upp en 8 siffrig kod. stort problem då jag inte kan…

Microsoft Security | Microsoft Authenticator
asked 2026-10-27T10:02:27.52+00:00
Victoria Dahlinder 0 Reputation points
answered 2026-10-29T03:15:37.95+00:00
Elena-VH 2,370 Reputation points Independent Advisor
1 answer

Microsoft Entra Application Proxy External URL Returns NXDOMAIN When Using a Custom Connector Group

Hi, I am testing Microsoft Entra Application Proxy with multiple Private Network Connector groups. When I publish a Node.js application using a custom connector group from <INTERNAL_DOMAIN>, the generated msappproxy.net external URL returns: Check…

Microsoft Security | Microsoft Entra | Microsoft Entra Private Access
asked 2026-10-29T03:09:36.0033333+00:00
Siew Peng Tan 0 Reputation points
answered 2026-10-29T03:10:47.8933333+00:00

AI answer

1 answer

Why do I have Authenticator if you won’t allow me to use it to authenticate

My Xbox won’t let me login as me. I have instant sign on on not only do have instant sign on on, but I have Microsoft authenticator and it won’t allow me to use another device. Why the fuck do I have Microsoft authenticator if I’m not allowed to use it…

Microsoft Security | Microsoft Authenticator
asked 2026-10-29T01:15:54.0633333+00:00
Rickey Jay Bennett II 0 Reputation points
answered 2026-10-29T01:16:43.4566667+00:00

AI answer

0 answers

Windows Security closing seconds after opening

I opened windows security today only for it to close immediately. It is not in the apps list, running sfc /scannow does nothing, I do not have anything that would interfere unless valorant would, installing it through powershell didn't work, and it's…

Microsoft Security | Microsoft Defender | Other
asked 2026-10-29T00:37:10.2366667+00:00
Mosstric 0 Reputation points
1 answer

Entra non-gallery SAML app (created via Microsoft Graph) sends pairwise persistent NameID instead of configured UPN on IdP-initiated sign-in

Service: Microsoft Entra ID, non-gallery enterprise application with SAML SSO. Scenario: We are a SaaS service provider. A customer creates one non-gallery SAML app per environment with the same PowerShell 7 + Microsoft.Graph script (non-gallery SAML…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-28T21:56:54.9166667+00:00
Itamar Yarden 0 Reputation points
answered 2026-10-28T22:33:38.0233333+00:00

AI answer

1 answer

Verify Identity of Microsoft rep.

I received a Firewall Alert and called the tel. no. listed. I spoke to a guy who claimed to be Jason Norman, Micro ID MCT1026. Please verify that Jason is a legitimate rep for Microsoft. Thanks, Gregory Gillis

Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
asked 2026-10-28T21:37:57.95+00:00
Greg Gillis 0 Reputation points
answered 2026-10-28T21:38:45.74+00:00

AI answer

1 answer

Endless loop of Authenticator app asking for a code from itself

When trying to add a Microsoft account to my Authenticator app it asks me for a code from my Authenticator app which I can’t get because I haven’t yet created the account that it is asking the code for. How does that make any sense?! It enters an endless…

Microsoft Security | Microsoft Authenticator
asked 2026-04-07T17:48:38.2+00:00
Matthew Kiel 5 Reputation points
commented 2026-10-28T20:44:30.0433333+00:00
Graham Zabel 0 Reputation points
0 answers

How do I file a report to the Digital Crime Unit related to the identification of the Hacker behind the 2003 MSBLAST.A Virus ?

I am a professional cryptographer that recently heard about the existence of a reward offered for the person that identifies the Hacker(s) behind the 2003 MSBLAST.A Virus. After taking a look at the message that was included in the Hex File which read…

Microsoft Security | Microsoft Defender | Other
asked 2026-10-28T18:36:41.7766667+00:00
James Simpson 0 Reputation points
commented 2026-10-28T20:26:20.64+00:00
Wilfried Adjakly 0 Reputation points
3 answers

my new iPhone Duo running IOS 27.2 is unable to pass Device compliance step in Comp Portal

My previous phone used to work fine. I deleted the old profile and removed the Outlook, Teams apps and Comp Portal from the new phone. Downloaded the Entra/Comp portal app. Installed the company profile in the Settings VPN area. The last step checking…

Microsoft Security | Intune | Microsoft Intune iOS
asked 2026-10-27T17:12:47.6333333+00:00
Brian Grewal 10 Reputation points
commented 2026-10-28T20:25:00.3333333+00:00
Evan 5 Reputation points
0 answers

Microsoft Purview: Inconsistent DLP rule behavior with exclusions — Unexpected message matches despite exclusions

Problem description I am experiencing an issue with a Microsoft Purview Data Loss Prevention (DLP) rule configured to exclude messages that are Encrypted or Permission Controlled. Despite these exclusions, Activity Explorer shows that certain messages,…

Microsoft Security | Microsoft Purview
asked 2026-10-08T16:36:49.9733333+00:00
Chris Irving 0 Reputation points
commented 2026-10-28T19:52:46.5333333+00:00
Charan Venkat Sai Thambi 0 Reputation points Microsoft External Staff Moderator
1 answer

AADSTS5000224: nonprofit tenant inaccessible; admin cannot open a support case

Hello, I am seeking help with an existing Microsoft 365 / Microsoft Entra organization tenant that was previously accessible. Microsoft has approved our organization for its nonprofit program, but tenant access has not been restored. Sign-in problem …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-27T20:24:40.36+00:00
John Schell II 0 Reputation points
commented 2026-10-28T18:49:29.65+00:00
John Schell II 0 Reputation points
1 answer

Attempted 2-step Authenticator request from unknown locations

I am getting multiple 2-step Authenticator requests a day from multiple locations that is not me. Worried my information is at risk. Please advise!

Microsoft Security | Microsoft Authenticator
asked 2026-10-28T18:08:32.5+00:00
cody ford 0 Reputation points
answered 2026-10-28T18:09:20.1166667+00:00

AI answer

0 answers

What are the image files (PNG/JPG) in the TeamsMessagesData folder of a Purview eDiscovery export?

Hi, I exported Teams chats from Microsoft Purview eDiscovery (new experience) with the option "Organize conversations into HTML transcripts" enabled. In the export package I see the path:…

Microsoft Security | Microsoft Purview
asked 2026-10-28T17:21:12.1733333+00:00
Andrzej N 0 Reputation points
edited the question 2026-10-28T17:36:56.8033333+00:00
Jack-Bu 7,210 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Patching hideFromOutlookClients From GraphAPI

So i am writing a flow that creates groups then tries to turn hideFromOutlookClients to true. It says in their settings that it is true when i run Get-UnifiedGroup -Identity "GroupNameEx" | Format-List…

Microsoft Security | Microsoft Graph
asked 2026-10-28T14:51:52.7766667+00:00
Maphey, Drew 0 Reputation points
accepted 2026-10-28T17:32:25.7266667+00:00
Maphey, Drew 0 Reputation points
0 answers

AI won't use my security insisted on out of date security

I can't get into my hotmail.co.uk account I have been trying since 22nd September I have sent in a number of completed security forms. All have been rejected you insist on useing an out of date landline which I no longer have but refuse to use my…

Microsoft Security | Microsoft Authenticator
asked 2026-10-28T17:31:37.9333333+00:00
Michael Devine 0 Reputation points
1 answer

Cannot remember the email associated with my Entra Trial Tenant

Well, Just like the time states. I signed up for a trial tenant with my iCloud address. It gave me an onmicrosoft login email for the tenant. I did not get any type of notification that it was created successfully or an email the my iCloud saying,…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-28T14:45:36.0566667+00:00
John Filardo 0 Reputation points
commented 2026-10-28T15:52:55.9233333+00:00
John Filardo 0 Reputation points