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Unable to log into Azure Portal due to error with identity verification over phone

I'm unable to log into Azure Portal with my user account. I can log into Microsoft 365, and when logging into the Portal I get past the initial login process steps (username, password, verification in Microsoft Authenticator). However, I'm also asked to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-27T22:05:03.6066667+00:00
Kristian W 0 Reputation points
edited the question 2026-10-27T22:14:51.1+00:00
Kristian W 0 Reputation points
2 answers

Authenticator app

I have 3 organisations registered on my Authenticator app but only one displays the 6 digit code. When I go to sign in on the other 2, it takes me to a page with a 2 digit code and asks me to open my Authenticator app to enter the 2 digit code to sign…

Microsoft Security | Microsoft Authenticator
asked 2026-10-27T20:44:30.79+00:00
Boyd Swinburn 0 Reputation points
answered 2026-10-27T21:14:53.44+00:00
Vladislavas Zaleskis 0 Reputation points
0 answers

Unable to leave tenant in Microsoft Azure

I have apparently been added to an organization in Microsoft Azure. I don't know anything about this organization. I am unable to leave it because it's set as my default organization. There is also no admin to contact in order to be removed. How do I…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-27T21:06:37.8466667+00:00
Todd Quigley 0 Reputation points
2 answers

I cannot sign into my Microsoft accounts

I have been unable to sign in to either of the Microsoft that i need to access on my laptop computer due to issues with the authenticator app.

Microsoft Security | Microsoft Authenticator
asked 2026-10-27T21:00:11.32+00:00
Administrative Staff 0 Reputation points
answered 2026-10-27T21:06:31.3933333+00:00
Administrative Staff 0 Reputation points
1 answer

Problema Inicio de sesión celular nuevo

Hola perdi mi celular y no puedo iniciar mi correo en celular nuevo, ya que, me pide codigo authenticator pero este no esta funcionando

Microsoft Security | Microsoft Entra | Other
asked 2026-10-27T15:15:59.4466667+00:00
Carolina Duran Becker 0 Reputation points
answered 2026-10-27T20:46:04.4933333+00:00
Sreejith Reghunathan Pillai 30 Reputation points MVP
0 answers

Authenticator app is not working

my authenticator app is not working my wont able to receive code even my account Is register on APP

Microsoft Security | Microsoft Authenticator
asked 2026-10-27T20:31:06.86+00:00
0 answers

AADSTS5000224: nonprofit tenant inaccessible; admin cannot open a support case

Hello, I am seeking help with an existing Microsoft 365 / Microsoft Entra organization tenant that was previously accessible. Microsoft has approved our organization for its nonprofit program, but tenant access has not been restored. Sign-in problem …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-27T20:24:40.36+00:00
John Schell II 0 Reputation points
1 answer

Error Code: 500121 Request Id: 74d019d3-654f-4920-8471-ac1a9c402500 Correlation Id: 5876e453-43f9-48c8-be65-0b4907c2f79d Timestamp: 2026-10-27T18:29:01Z

I cannot get message to sign in ******@hw.ac.uk Error Code: 500121 Request Id: 74d019d3-654f-4920-8471-ac1a9c402500 Correlation Id: 5876e453-43f9-48c8-be65-0b4907c2f79d Timestamp: 2026-10-27T18:29:01Z

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-27T18:35:39.1466667+00:00
Rakhman Yessen 0 Reputation points
edited an answer 2026-10-27T20:24:07.2933333+00:00
Sreejith Reghunathan Pillai 30 Reputation points MVP
1 answer

cant secure boot

i cant enable secure boot i tried a bunch of videos but it still wont boot my windows isnt legacy and everythings formatted right but i still cant click on enable secure boot and it wont boot up after

Microsoft Security | Microsoft Graph
asked 2026-10-27T20:20:51.9966667+00:00
caden burnswick 0 Reputation points
answered 2026-10-27T20:23:11.95+00:00

AI answer

1 answer

Need to change the global admin to my control I am the director

I am a director of a company. we have services thru a service provider for 0365 and sharepoint etc. we are switching providers and do not have a global admin account access. need to contact data protection to change the global admin

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-27T19:36:20.8966667+00:00
Eric Kazenbroot 0 Reputation points
answered 2026-10-27T20:12:28.63+00:00
Sreejith Reghunathan Pillai 30 Reputation points MVP
1 answer

I have a trojan virus ig.

Hello. For some reason I am keep getting a file blocked and its always comming back, I already did all the scan options but nothing worked yet. Can someone please help me?

Microsoft Security | Microsoft Defender | Other
asked 2026-10-27T20:11:13.5733333+00:00
Jonas 0 Reputation points
answered 2026-10-27T20:12:13.67+00:00

AI answer

1 answer

Issues trying to connect to MITRE ATT&CK STIX 2.1 Feed from Sentinel Threat Intelligence

Hi, I am having issues while trying to connect to the MITRE ATT&CK STIX 2.1 Feed from within Sentinel's Threat Intelligence module. I have the 'Threat Intelligence - TAXII' data connector enabled (with another TAXII server…

Microsoft Security | Microsoft Sentinel
asked 2025-02-03T04:58:21.01+00:00
WillAngus-6254 5 Reputation points
commented 2026-10-27T20:06:20.0366667+00:00
Andrew Owen 0 Reputation points
0 answers

Conflicting permissions for updating Identity Secure Score improvement actions

Hello Microsoft Documentation Team, I found a contradiction between two official Microsoft Learn articles: 1. Microsoft Entra — Least privileged roles by…

Microsoft Security | Microsoft Defender | Other
asked 2026-10-27T20:03:08.52+00:00
Roman King 26 Reputation points
2 answers

Locked out of personal Outlook account after reinstalling Authenticator – only passkey offered, SMS “not working,” recovery form auto-rejected

Hi, I’m locked out of my personal Outlook.com account and none of the available paths work. Here’s what happened: My account has two-step verification enabled. My security info was: phone number (SMS), alternate email, and Microsoft Authenticator. …

Microsoft Security | Microsoft Authenticator
asked 2026-10-27T19:38:52.92+00:00
Ryan Lu 0 Reputation points
answered 2026-10-27T19:56:33.6466667+00:00
Ryan Lu 0 Reputation points
2 answers

Entra admin center keeps opening as the wrong account/tenant after signing that account out

When I sign into the Microsoft Entra admin center (entra.microsoft.com) with my personal Microsoft account (Outlook.com), the portal keeps opening as a different account (a Gmail address used as a Microsoft account), under a tenant associated with that…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-26T21:36:56.75+00:00
Andy Huang 0 Reputation points
edited an answer 2026-10-27T19:55:53.09+00:00
Sreejith Reghunathan Pillai 30 Reputation points MVP
2 answers

Entra External ID (CIAM) – Configure Password History to Prevent Reuse of Last 4 Passwords

We have a requirement to configure the Change Password policy in Microsoft Entra External ID (CIAM) so that users cannot reuse their last four passwords. Based on our review, we could not find a native configuration to set password history = 4 for…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-10-27T16:50:09.5166667+00:00
Pansare, Amruta (KGS CW) 0 Reputation points
answered 2026-10-27T19:50:22.3366667+00:00
RoryB 705 Reputation points
1 answer

Microsoft defender

O Microsoft defender detecta uma ameaça e bloqueia ela e considera essa ameaça como grave, mas esta mesma ameaça surge novamente sem parar

Microsoft Security | Microsoft Defender | Other
asked 2026-10-26T16:02:16.3033333+00:00
Arthur 0 Reputation points
edited an answer 2026-10-27T19:44:42.2233333+00:00
Said A 1,126 Reputation points
3 answers

my new iPhone Duo running IOS 27.2 is unable to pass Device compliance step in Comp Portal

My previous phone used to work fine. I deleted the old profile and removed the Outlook, Teams apps and Comp Portal from the new phone. Downloaded the Entra/Comp portal app. Installed the company profile in the Settings VPN area. The last step checking…

Microsoft Security | Intune | Microsoft Intune iOS
asked 2026-10-27T17:12:47.6333333+00:00
Brian Grewal 0 Reputation points
commented 2026-10-27T19:40:26.5866667+00:00
Evan 0 Reputation points
2 answers

Files Storage: Intermittent Azure Files F: Drive Access Issue with Microsoft Entra Kerberos — Troubleshooting Steps and Client Behavior Analysis

Problem description I am experiencing an intermittent issue accessing an Azure Files SMB share mapped as a network drive on Windows 11 devices using Microsoft Entra Kerberos authentication. During a recent occurrence, the mapped drive was unavailable…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-21T12:35:27.32+00:00
Paul 0 Reputation points
commented 2026-10-27T19:29:30.7866667+00:00
Sreejith Reghunathan Pillai 30 Reputation points MVP
1 answer

Unauthorized email access

I suspect my Hotmail account has been hacked. got message emails are being forwarded. dig deeper and I see an unauthorized laptop on the device screen

Microsoft Security | Microsoft Defender | Other
asked 2026-10-27T18:44:29.65+00:00
Paul McNulty 0 Reputation points
answered 2026-10-27T18:44:51.62+00:00

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