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AzurePack: Common errors seen on Websites controller

 

Error 1: Exercise "FileServer" failed after the maximum number of retries. Restarting OnStart.

Assessment: The exercise means “health check” and the publisher is checking if it has access to the file server using FileShareOwner credential.

Action Plan: Check connectivity from the management server to the file server and from the publisher to the file server.

To manually check connectivity, you can do the following:
runas /user:FileShareOwner /netonly cmd
dir \Websites">\\<file-server-name>\Websites

Error 2: Failed to run operation 'Repair'. Operation failed to complete. Connecting to remote server '<server name>' failed with the following error message : WinRM cannot complete the operation.

Assessment: Controller is unable to connect to remote server over port 5985.

Action Plan: Check Firewall settings and ports as per given article:

Ports Used and Network Topology in Windows Azure Pack: Web Sites https://technet.microsoft.com/en-us/library/dn594513.aspx

Error 3: Waiting for worker data service credentials. Attempt number is 29220.

Assessment: Controller is unable to connect to web worker role server.

Action Plan: Check Firewall settings and ports as per given article:

Ports Used and Network Topology in Windows Azure Pack: Web Sites
https://technet.microsoft.com/en-us/library/dn594513.aspx