Microsoft Reduce Customer Effort Center

Our team drives product feedback based on solid data, it drives proactive issue prevention and ultimately, drives improvements around products based on customer feedback.

"Validate server certificate" option is unexpected to check in Wired network (IEEE 802.3) policies

From forum report, There seems to be large number of enterprise users encounters this issue. You...

Author: kimichen Date: 11/03/2010

VSS Backup does not work when App-V is installed and drive Q is created

Update:Microsoft has released a hotfix to solve this problemHotfix Package 4 for Microsoft...

Author: kimichen Date: 11/03/2010

What we can do if error message “the tab has been recovered, A problem with this web page caused Internet Explorer to close and reopen the tab” happen when you browsing some website through Internet Explorer.

Today we will discuss this IE issue. This is a high page view issue from Technet forum. Sometimes...

Author: kimichen Date: 11/03/2010

Windows Server Backup failed with error "The version does not support this version of the file format"

Recently we found several threads that customers reported windows server backup failed with error...

Author: kimichen Date: 11/03/2010

System restore points are missing after Windows 7 reboot

Recently, we have been seeing a large number of threads from the forum that system restore points...

Author: AllenSH Date: 09/07/2010

Deep Dive into Windows Mobile 6.0 and Exchange Server 2007

Companies of all sizes are turning toward mobile devices as a way to help their employees work more...

Author: TechNet Archive Date: 06/25/2007

Understanding the New Back Pressure Feature in Exchange 2007

A new feature of Exchange Server 2007 that helps prevent the inundation of system resources of an...

Author: TechNet Archive Date: 06/25/2007

Public Folder Replication Issue between Exchange 2003 and Exchange 2007

Recently, we have been seeing a number of issues where public folders cannot be replicated to...

Author: TechNet Archive Date: 06/25/2007

Public Folder Replicas Prevent Uninstall Exchange 2007

When you try to uninstall Exchange 2007 from your server, you may receive some error messages which...

Author: TechNet Archive Date: 06/25/2007

New features in Exchange 2007 SP1

Exchange 2007 SP1 will be released in the second half of this year. A partial list of what you'll...

Author: TechNet Archive Date: 06/25/2007

How to Move Exchange Server 2007 to New Hardware and Keep the Same Server Name

We have received some requests regarding how to move Microsoft Exchange 2007 to new hardware and...

Author: TechNet Archive Date: 06/25/2007

How to Configure Internet Mail Flow in Exchange Server 2007

Exchange Server 2007 allows customers to flexibly configure and control inbound and outbound...

Author: TechNet Archive Date: 06/25/2007

Troubleshooting Terminal Licensing Error Messages

This topic lists licensing error messages that can appear on client computers. It also describes the...

Author: TechNet Archive Date: 05/29/2007

Terminal session pauses When a Terminal Services client logs on or logs off

When a Terminal Services client logs on or logs off (either in a session or on the console of the...

Author: TechNet Archive Date: 05/29/2007

SMS 2003 SP3 and SMS 2003 R2

If you have not gotten word by other means, SMS 2003 SP3 has shipped and is available on the web for...

Author: TechNet Archive Date: 05/29/2007

Service starting problem after installing SP2

Windows Server 2003 SP2 is a combination of security updates, functionality updates, and new...

Author: TechNet Archive Date: 05/29/2007

Outlook 2007 cannot connect to Exchange Server properly without default gateway

When we connect Outlook 2007 to Exchange Server, we may receive a variety of errors due to there...

Author: TechNet Archive Date: 05/29/2007

ISA Server 2004 Service Pack 3 - Rollback Failure and Temporary Resolution

Should the installation of ISA Server 2004 SP3 fail for any reason, a rollback operation will...

Author: TechNet Archive Date: 05/29/2007

How to Use BitLocker Recovery Passwords

Anyone who has tried enabling BitLocker has been greeted with a friendly dialog box insisting that...

Author: TechNet Archive Date: 05/29/2007

How to Generate AD Accounts by Using the Mailbox Information in the Mailbox Database in Exchange 2007

With Exchange 2003, if you wanted to create Active Directory accounts based on the list of...

Author: TechNet Archive Date: 05/29/2007

How to Configure Antivirus Software on a Cluster

Enterprise solutions are becoming more and more complex as companies develop different hardware...

Author: TechNet Archive Date: 05/29/2007

How Microsoft IT Conduct Anti-Spam and Antivirus

A hot topic and one of the most common tasks for messaging system administrators is how to combat...

Author: TechNet Archive Date: 05/29/2007

Handle your customized SharePoint sites when you upgrade

If you have extensively customized your SharePoint sites (by using Microsoft Office FrontPage for...

Author: TechNet Archive Date: 05/29/2007

Exchange store databases are dismounted when transaction logs are used up

Recently we have been seeing a number of issues with Exchange Server using all the transaction logs...

Author: TechNet Archive Date: 05/29/2007

Exchange may not receive some e-mails with ORDB.ORG in Realtime Block List

The site, ORDB.ORG, which provides an automated way of blacklisting third-party email servers that...

Author: TechNet Archive Date: 05/29/2007

Connecting to DNS server using the DNS snap-in fails on Windows Server 2003

When you try to connect to a Domain Name System (DNS) server by using the DNS snap-in (Dnsmgmt.msc)...

Author: TechNet Archive Date: 05/29/2007

Self-Signed Certificate issue when connecting to the exchange server

  • Installing a Self-Signed Certificate as a Trusted Root CA in Windows Vista If your exchange server...

Author: TechNet Archive Date: 05/29/2007

Automatic Update causes SVCHOST.exe high CPU

Symptom SVCHOST high CPU. If stopping the Automatic Update service, the high CPU issue disappears....

Author: TechNet Archive Date: 05/29/2007

How to Export and Import mailboxes to PST files in Exchange 2007 SP1

Do you know how to export a mailbox that is larger than 2 gigabytes (GB) to a PST file? Do you know...

Author: TechNet Archive Date: 04/26/2007

Windows Server 2003 SP 2 not installing due to corrupt catalogs

Recently, we have been seeing a number of issues with Windows Server 2003 SP 2 not installing due to...

Author: TechNet Archive Date: 04/26/2007

Outlook 2007 update - performance improvement on large PST/OST files

Office team has released an update for Outlook 2007 which addresses the performance problems...

Author: TechNet Archive Date: 04/26/2007

Customizing the Look of Outlook Web Access

In some instances, organizations may want to put their logo and logon page on Outlook Web Access....

Author: TechNet Archive Date: 04/26/2007

Using the Exchange Management Shell for Bulk Recipient Management

There has been a big change in recipient management from Exchange 2003 to Exchange Server 2007....

Author: TechNet Archive Date: 04/26/2007

Improving Virtual server performance

More and more customers are consolidating their server by virtualization. Some customer may raise...

Author: TechNet Archive Date: 04/26/2007

Stop 0x0000007F error on Windows XP or Windows 2000 that have security update 925902 installed

Customer may experience a bluesreen after they install security update 925902. • You receive...

Author: TechNet Archive Date: 04/26/2007

Deploy Junk E-mail Lists Throughout Your Organization

As we know, we can set Outlook's "Safe Senders list", "Block Senders list" and "Safe Recipients...

Author: TechNet Archive Date: 04/26/2007

EFS File Recovery

Windows XP and Windows Server 2003 provide many enhancements in the area of data protection—...

Author: TechNet Archive Date: 04/26/2007

Access Denied, or Other Access Failure to SMB Shares from Vista Clients

Some of the fun we have in product support is that, once a new product is released nowadays, we get...

Author: TechNet Archive Date: 04/26/2007

Installing Office 2007 Using Group Policy Software Installation

The Office team published a great “how to” on installing Office 2007 using Group Policy....

Author: TechNet Archive Date: 04/26/2007

Systems Center Operations Manager 2007 Resource on Website

Accompanying with the release of Systems Center Operations Manager 2007, some related resources are...

Author: TechNet Archive Date: 04/26/2007

ITMU version lower than v3 will not detect latest software updates

As mentioned before in the newsletter, ITMU (SMS 2003 Inventory Tool for Microsoft Updates) should...

Author: TechNet Archive Date: 04/26/2007

Missing NTUSER.DAT in default user folder causes Windows Update Error

Symptom========You may receive 0x8007003 errors when installing windows updates. From Windows...

Author: TechNet Archive Date: 04/26/2007

Support Lifecycle

Support for the following products ends on 10-Apr-2007 l Windows Server 2003 Service Pack 0 (RTM) l...

Author: TechNet Archive Date: 04/26/2007

Connectivity issue after Windows Server 2003 Service Pack 2

You cannot host Transmission Control Protocol (TCP) connections when Receive Side Scaling is enabled...

Author: TechNet Archive Date: 04/26/2007

Set the service account of Live Communications Server as “Password Never Expires”

After we deployed Live Communications Server in Active Directory, LCS service may not work after the...

Author: TechNet Archive Date: 04/26/2007

Latest Hotfix Adds Two New Features to Cluster

File Share Witness The file share witness feature is an improvement to the current Majority Node Set...

Author: TechNet Archive Date: 04/26/2007

Temporary profile issue

A temporary user profile is issued each time an error condition prevents the user's profile from...

Author: TechNet Archive Date: 03/27/2007

Office 2007 Deployment Guide

Do you want to deploy Office 2007 in your organization? If so, the Office Deployment Guide below is...

Author: TechNet Archive Date: 03/27/2007

Security settings in Outlook 2007

As you remember, in our previous newsletter, we introduced the “public folder security...

Author: TechNet Archive Date: 03/27/2007

Talking Exchange 2007 SP1

Microsoft Exchange team is wrapping up the Beta version of Exchange Server 2007 SP1 and it is...

Author: TechNet Archive Date: 03/27/2007

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