Business Graphics Products - Support Blog

What is BGP? Stands for Business Graphics Products. We are the Commercial Technical Support team at Microsoft that supports PowerPoint, Publisher, and Visio.

Hello, this is Laura from the content team from Microsoft. We are seeing a lot of traffic to this KB...

Date: 11/02/2016

For some users, Form Controls (FM20.dll) are no longer working as expected after installing MS14-082...

Date: 12/17/2014

Updates for both PowerPoint 2010 and PowerPoint 2013, were released on Tuesday (4/8) that...

Date: 04/09/2014

Guest Blogger: Harold Kless If you try to edit an Office file (Word, PowerPoint or Excel) from a...

Date: 03/27/2014

UPDATE: We have identified the malware as a new family of ransomware Infection:...

Date: 09/09/2013

We are seeing a few cases where the VBA component of the Office 2013 apps stop functioning. The...

Date: 04/26/2013

After you install PowerPoint 2013 or Office 2013 click-to-run and launch PowerPoint 2013 it may...

Date: 02/15/2013

MS12-060 is a security update that was released Tuesday, August 14, 2012. This update replaced...

Date: 08/16/2012

Hotfix for Security Update MS11-022 released publicly as MS11-036 MS11-036: Description of the...

Date: 04/14/2011

This may also occur with Office 2010 also. Check to see if you have any document management software...

Date: 02/14/2011

Microsoft Photo Editor Error Reading File With Security Update MS10-105 (KB2289162) installed. We...

Date: 02/08/2011

Here’s an issue I saw recently that was a head scratcher but found a fix so wanted to share. You...

Date: 02/03/2011

If you don’t see any shapes window on the left of a new drawing after you upgrade to Visio 2010 go...

Date: 02/03/2011

When you open a publication (*.pub) in Publisher you may get the following message: “Publisher had...

Date: 10/22/2010

We’ve had a couple reports of users saving as PDF from Visio using the Microsoft Save As PDF/XPS...

Date: 10/19/2010

We recently released knowledge base article https://support.microsoft.com/kb/982954 addressing an...

Date: 09/02/2010

PowerPoint 2007 https://support.microsoft.com/kb/2276463 https://support.microsoft.com/kb/2386377...

Date: 09/01/2010

If you have a PowerPoint file from a previous version and haven't upgraded the video object yet, you...

Date: 09/01/2010

There is an issue affecting Visio 2003 and 2007 users when they use the Search for Shapes feature....

Date: 08/10/2010

You select a link to download an Office 2010 Trial (Office suite, Visio, Project). After selecting a...

Date: 07/27/2010