SC VMM: Moving or Creating a VM fails with errors (2912) 0x80041001

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BITSRecently I have seen a rush of VMM cases that involve moving a VM through migration, or otherwise moving data (VHD, VHDX, ISO, etc.) around. I have found that in many of these cases there are suspended Background Intelligent Transfer Service (BITS) jobs. As long as there is a suspended job in the BITS queue on the VMM server or the Host you are moving data to, the move will fail.

 

Problem

Typical VMM trace showing the issue: In this case a VMM trace shows a copy job beginning. Locate the first step of an exception at the bottom of the stack and read upwards.The first line shows that BITS is starting a copy job: 'at Microsoft.VirtualManager.Engine.Deployment.BitDeployer.Copy().'

20:46:41.271 01-22-2014,0x09C4,0x0994,4,BitsDeployer.cs,506,0x00000000, Caught Exception,{00000000-0000-0000-0000-000000000000},1,
20:46:41.272 01-22-2014,0x09C4,0x0994,4,BitsDeployer.cs,506,0x00000000,"Microsoft.Carmine.WSManWrappers.WSManProviderException: An internal error has occurred trying to contact an agent on the Server.Domain.com server.
17993 Ensure the agent is installed and running. Ensure the WS-Management service is installed and running; then restart the agent.
    at Microsoft.Carmine.WSManWrappers.ErrorContextParameterHelper.ThrowTranslatedCarmineException(ErrorInfo ei; Exception ex)
    at Microsoft.Carmine.WSManWrappers.WsmanAPIWrapper.RetrieveUnderlyingWMIErrorAndThrow(SessionCacheElement sessionElement; COMException ce)
    at Microsoft.Carmine.WSManWrappers.WsmanAPIWrapper.Enumerate(String url; String filter; Type type)
    at Microsoft.Carmine.WSManWrappers.WSManRequest`1.Enumerate(String url; String wqlQuery)
    at Microsoft.VirtualManager.Engine.Deployment.NativeDeploymentUtils.IsBitsRemoteApiAvailable(WSManConnectionParameters connectionParams; BitsRemoteApi remoteApi)
    at Microsoft.VirtualManager.Engine.Deployment.LANAcceleratorFactory.GetDeploymentClientJob(WSManConnectionParameters connParams; WSManConnectionParameters remotePeerConnParams; String sourceFileName; String targetFilename; UInt16 port; Boolean privacy; UInt32 flags; String sessionID; Boolean resetJob)
    at Microsoft.VirtualManager.Engine.Deployment.BITSDeployer.CreateClientJob(DeploymentFile file; CLIENT_JOB_TYPE clientJobType; WSManConnectionParameters clientConnection; WSManConnectionParameters serverConnection; UInt16 serverTcpPort; Boolean clientPrivacy; Boolean startAfresh)
    at Microsoft.VirtualManager.Engine.Deployment.BitDeployer.Copy()
*** Carmine error was: HostAgentFail (2912); HR: 0x80041001

Resolution

Perform these steps on the VMM server and any Hosts where data is being moved. Ignore any messages referring to the command being deprecated

  1. Open an elevated command prompt
  2. Enter 'bitsadmin /list /allusers'
  3. You will see the number of jobs suspended. Each job begins with a GUID
  4. Cancel each suspended job by entering 'bitsadmin /cancel {GUID}', where GUID represents the BITS job suspended
  5. Repeat the previous step for all BITS jobs
  6. Enter 'bitsadmin /list /allusers' when done and no jobs should show suspended

I’ve written a KB article that details this same process. It will be available online soon.

 

 

  jonjor