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The Windows Servicing Guy

Tips and tricks from a Windows support engineer on issues related to servicing

I was asked in a prior comment to give greater detail on how hard linking works in the file system...

Author: joscon [Microsoft] Date: 01/06/2011

This week’s servicing issue

It’s been asked several times that I start to write more about how to troubleshoot servicing...

Author: joscon [Microsoft] Date: 12/15/2010

Show me the documentation

This was written by a co-worker of mine recently and I thought I would post it here as I think it's...

Author: joscon [Microsoft] Date: 11/29/2010

How to enable verbose CBS logging

Although I know it may appear that the CBS.log is a really verbose log, there are times when you...

Author: joscon [Microsoft] Date: 11/18/2010

Questions you shouldn't call Microsoft for....

Odd day at work today, I kept getting asked questions by people that simply cant be answered. Some...

Author: joscon [Microsoft] Date: 10/29/2010

What's on the grocery list?

A co-worker of mine overheard me talking with a customer the other day and said he thought my...

Author: joscon [Microsoft] Date: 10/21/2010

New topics?

Sorry about the last of a new posting recently, I'm busy working on a new project here at work.I'm...

Author: joscon [Microsoft] Date: 10/12/2010

So what about the driver store?

I was asked this recently and I thought it was an interesting question: I know I cant delete things...

Author: joscon [Microsoft] Date: 09/15/2010

Need more information about what’s in Winsxs, look here

I havent posted in a while because of work I am doing on another project but someone asked me about...

Author: joscon [Microsoft] Date: 09/14/2010

Adding features with DISM

While I find it a little odd, for some reason this has been the week of DISM requests at work. One...

Author: joscon [Microsoft] Date: 08/26/2010

Should you delete files in the WinSXS directory? And what’s the deal with VSS?

I like to read about how Windows is affecting peoples lives, specifically, the servicing components....

Author: joscon [Microsoft] Date: 08/06/2010

Windows 7 Service Pack 1 Beta now available

In case you somehow missed it, Service Pack 1 beta for Windows 7 and Windows 2008 R2 is now...

Author: joscon [Microsoft] Date: 07/17/2010

Having .Net servicing issues?

  I wanted to make everyone aware of a new blog entry I wrote for my teams blog regarding .Net...

Author: joscon [Microsoft] Date: 07/12/2010

Servicing Windows: Part Two

I wanted to talk a little more about the way things work inside of the component store and how...

Author: joscon [Microsoft] Date: 07/06/2010

Servicing Windows: Part One

I wanted to do a multi-part blog from a high level on how servicing in Windows works. The majority...

Author: joscon [Microsoft] Date: 06/15/2010

Where is VSP1CLN on Windows 2008?

We're asked all the time about the size of the WinSXS directory. So much so that my original blog on...

Author: joscon [Microsoft] Date: 06/12/2010

General guidance on disk provisioning for WinSXS growth

Seems like this question has come up a lot this past week at work: How much space should I plan to...

Author: joscon [Microsoft] Date: 06/12/2010

Using CheckSUR and update packages to fix corruption

My last post was on CheckSUR and I wanted to follow it up with how you can use the CheckSUR utility...

Author: joscon [Microsoft] Date: 05/26/2010

Why does CheckSUR take a long time to run?

I've been asked a lot recently about the CheckSUR utility that our engineers send to customers to...

Author: joscon [Microsoft] Date: 05/11/2010

What is blobs.bin and why does it grow?

Recently I have been asked a couple of questions about the \Windows\winsxs\ManifestCache\blobs.bin...

Author: joscon [Microsoft] Date: 04/19/2010

New build of the AD recovery tool for 2008 SP2 is now available, please try it out

Thanks again for making us aware of this issue. Please try this out and let me know if you have any...

Author: joscon [Microsoft] Date: 03/31/2010

Quick update on the Bitlocker Password Recovery tool for x86 editions of Windows

Thanks again to all of you who brought up the fact that the Bitlocker Recovery Password Viewer tool...

Author: joscon [Microsoft] Date: 03/09/2010

Bitlocker tools updates have been reissued for SP2 installations

If you were not aware, the Bitlocker tools have all been reissued last week to work properly on SP2...

Author: joscon [Microsoft] Date: 02/17/2010

Why are all the files not installed when you install a hotfix?

I was asked this question the other day at work and thought it might make for an interesting post....

Author: joscon [Microsoft] Date: 01/26/2010

New years answer's cont'd

Second question that was asked was the following: "Another one: Why is the /passive switch not...

Author: joscon [Microsoft] Date: 01/14/2010

New year answers...

Thanks for the couple of questions that I got on my end of year post. Let's look at the first one:...

Author: joscon [Microsoft] Date: 01/08/2010

What servicing questions do you have?

I am finishing up some training internally here on servicing technologies and will probably leverage...

Author: joscon [Microsoft] Date: 12/17/2009

New, but not uncommon question I've seen a lot lately

As you can imagine, we get all sorts of calls in CSS regarding different things in Windows. Because...

Author: joscon [Microsoft] Date: 12/08/2009

Win7 is out....

Like you didnt know it already, but just in case you missed it, you can pick up your copy of Windows...

Author: joscon [Microsoft] Date: 10/22/2009

Bitlocker updates for SP2 are available

As a followup to my post over the summer, the Bitlocker tools which were not working with SP2 have...

Author: joscon [Microsoft] Date: 10/08/2009

New CheckSUR versions for Windows 7 and 2008 R2 are now available

The CheckSUR utility is now available for Windows 7 and 2008 R2 clients. It can be downloaded from...

Author: joscon [Microsoft] Date: 09/23/2009

Interesting Bitlocker question that came up the other day

I wanted to mention something that came up the other day here at work that might prove informative...

Author: joscon [Microsoft] Date: 09/23/2009

Windows 7 top issue right now

I wanted to make everyone aware of this via a link to my team's blog site. Our top Win 7 issue right...

Author: joscon [Microsoft] Date: 09/09/2009

Something I am working on now, Virtual PC 7

Sorry I havent posted in a bit, I was on vacation.One of the new things I am working on for our guys...

Author: joscon [Microsoft] Date: 08/19/2009

Errors while installing SP2 for Windows 2008

I've noticed we've had a couple of calls lately with customers having issues getting SP2 installed...

Author: joscon [Microsoft] Date: 07/30/2009

Windows 7 and 2008R2 has reached RTM

Very cool news last night that we officially RTM'd with Windows 7 and Windows 2008 R2.For...

Author: joscon [Microsoft] Date: 07/23/2009

More Win7 coolness

One of the other cool new logs, as it relates to servicing, is the new sessions.xml log. Located in...

Author: joscon [Microsoft] Date: 07/22/2009

Addressing some comments given so far....

First, I appreciate all of you who actually take the time to read my blog. Secondly, my last post...

Author: joscon [Microsoft] Date: 07/15/2009

The coolest new DISM command (to me at least)

Since I spoke about DISM in the last post, I wanted to highlight my personal favorite new DISM...

Author: joscon [Microsoft] Date: 07/14/2009

Doing things differently with Windows 7

Because I wanted to keep a lot of these blog posts relevant to servicing the operating system, I...

Author: joscon [Microsoft] Date: 07/09/2009

Reclaiming disk space after applying a service pack on Vista or 2008

There are always requests here at Microsoft for reducing the footprint that the component store...

Author: joscon [Microsoft] Date: 07/01/2009

Bitlocker drive prep tool not working on Vista and 2008 SP2 installations

Just heard about this last night so I wanted to put this out there. We're aware of an issue with the...

Author: joscon [Microsoft] Date: 06/19/2009

CheckSUR will not work with Windows Vista and 2008 Service Pack 2 installations

I wanted to let everyone know that we're aware of an issue with running the CheckSUR utility on...

Author: joscon [Microsoft] Date: 06/18/2009

Help me, help you

We frequently get cases where customers have issues with installing updates or service packs. With...

Author: joscon [Microsoft] Date: 06/16/2009

Why is the Windowswinsxs directory so large?

I wanted to put some sort of content on here quickly, so here is a link to my teams blog which I...

Author: joscon [Microsoft] Date: 06/12/2009

Introduction

Hello. My name is Joseph Conway and I am a Senior Support Escalation Engineer on the Windows CORE...

Author: joscon [Microsoft] Date: 06/12/2009

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