New book: Microsoft Office 365 Administration Inside Out (Includes Current Book Service), 2nd Edition

We’re pleased to announce the availability of Microsoft Office 365 Administration Inside Out (Includes Current Book Service), 2nd Edition (ISBN 9781509304677), by Darryl Kegg, Aaron Guilmette, Lou Mandich, and Ed Fisher.

Purchase from these online retailers:

Microsoft Press Store
Barnes & Noble
Independent booksellers – Shop local

This book is part of our Current Book Service. As Microsoft updates features of Office 365, sections of this book will be updated or new sections will be added to address the changes. Learn more about this program here.


Conquer Microsoft Office 365 Administration—from the inside out!

Dive into Microsoft Office 365 Administration—and really put your Office 365 expertise to work. This supremely organized reference packs hundreds of timesaving solutions, tips, and workarounds—all you need to plan, implement, and operate Microsoft Office 365 in any environment. In this completely revamped Second Edition, a new author team thoroughly reviews the administration tools and capabilities available in the latest versions of Microsoft Office 365, and also adds extensive new coverage of Azure cloud services and SharePoint. Discover how experts tackle today’s essential tasks—and challenge yourself to new levels of mastery.

  • Install, customize, and use Office 365’s portal, dashboard, and admin centers
  • Make optimal decisions about tenancy, licensing, infrastructure, and hybrid options
  • Prepare your environment for the cloud
  • Manage Office 365 identity and access via federation services, password and directory synchronization, authentication, and AAD Connect
  • Implement alerts and threat management in the Security & Compliance Center
  • Establish Office 365 data classifications, loss prevention plans, and governance
  • Prepare your on-premises environment to connect with Exchange Online
  • Manage resource types, billing and licensing, service health reporting, and support
  • Move mailboxes to Exchange Online via cutover, staged, and express migrations
  • Establish hybrid environments with the Office 365 Hybrid Configuration Wizard
  • Administer Exchange Online, from recipients and transport to malware filtering
  • Understand, plan, and deploy Skype for Business Online


Office 365 has grown up a lot since its debut as Microsoft Business Productivity Online Services in April 2009. Over the past eight years, it’s evolved into the premier online suite of business services, enabling organizations as small as one-person and two-person stores to the largest multinational retailers, manufacturers, and professional services organizations to harness the power of cloud scaling and availability. Office 365 provides services to more than 100 million monthly subscribers in commercial and public sectors.

The service is evergreen—built around the ideas of continuous improvement and feature release—to ensure that customers always receive the latest capabilities and enhance their ability to be more agile and productive.

The Microsoft vision is for a cloud-enabled future, built on the capabilities of Office 365 and Microsoft Azure. This book equips you with the knowledge you need to tackle the deployment of one of the largest transformational products available as well as the insider tips that help you avoid the mistakes that might slow you down.

Who this book is for

This book is written for IT professionals responsible for deploying, migrating to, and managing some or all of an organization’s Office 365 environment. Office 365 isn’t just a single application or service; it’s a suite of software-as-a-service tools that can touch every part of the business. As such, you might only be responsible for a portion of it and share responsibility for planning and administration with other individuals or teams.

For some people, Office 365 might seem like one more thing to learn, but in reality, if you’ve been administering on-premises versions of Active Directory, Exchange, Microsoft SharePoint, or Skype, you’re already familiar with the concepts in Office 365. Office 365 is designed with a myriad of hybrid capabilities so that you can go to the cloud on your own terms and build on your existing knowledge of the corresponding on-premises systems. Microsoft believes that Office 365 is an extension of your data center. The management patterns and practices you’ve built for your on-premises environment can be updated and reused for Office 365, enabling you to achieve quicker results.

Our goal with this book is to help you at any stage of your Office 365 journey—whether you’re a consultant looking for architecture and planning guidance or an IT administrator tasked with deployment.

Current Book Service

This book is part of our new Current Book Service, which provides content updates for major technology changes and improvements related to programming Office 365. As significant updates are made, sections of this book will be updated or new sections will be added to address the changes. The updates will be delivered to you via a free Web Edition of this book, which can be accessed with any Internet connection at

Register this book at to receive access to the latest content as an online Web Edition. If you bought this book through, you do not need to register; this book and any updates are already in your account.

How to register your book

If you have not registered your book, follow these steps:

  1. Go to
  2. Sign in or create a new account.
  3. Enter the ISBN found on the copyright page of this book.
  4. Answer the questions as proof of purchase.
  5. The Web Edition will appear under the Digital Purchases tab on your Account page. Click “Launch” to access your product.

Find out about updates

Sign up for the What’s New newsletter at to receive an email alerting you of the changes each time this book’s Web Edition has been updated. The email address you use to sign up for the newsletter must be the same email address used for your account in order to receive the email alerts. If you choose not to sign up, you can periodically check your account at to find out if updates have been made to the Web Edition.

This book will receive periodic updates to address significant software changes for 12 to 18 months following first publication date. After the update period has ended, no more changes will be made to the book, but the final update to the Web Edition will remain available in your account at

The Web Edition can be used on tablets that use current web browsers. Simply log into your account and access the Web Edition from the Digital Purchases tab.

For more information about the Current Book Service, visit

Contents at a glance

PART I Planning, Preparing and Deploying Office 365
CHAPTER 1 Office 365 deployment milestones
CHAPTER 2 Preparing your environment for the cloud

PART II Office 365 Identity and Access
CHAPTER 3 Federation services and authentication
CHAPTER 4 Directory synchronization basics
CHAPTER 5 Installing Azure AD Connect

PART III Inside the Office 365 Admin Portal
CHAPTER 6 The Office 365 portal, dashboard, and admin centers
CHAPTER 7 Inside the Security & Compliance Center: Alerting, threat management, and reporting
CHAPTER 8 Inside the Security & Compliance Center: Data classifications, loss prevention, governance, and discovery
CHAPTER 9 Office 365 service health reporting and support

PART IV Exchange Online Configuration and Management
CHAPTER 10 Preparing an on-premises environment to connect to Exchange Online
CHAPTER 11 Understanding the Office 365 resource types
CHAPTER 12 Mailbox Migration Types
CHAPTER 13 Exchange Online hybrid
CHAPTER 14 Managing Exchange Online

PART V Skype for Business Online
CHAPTER 15 Skype for Business Online Concepts and Planning
CHAPTER 16 Deploying and administering Skype for Business Online

PART VI SharePoint Online
CHAPTER 17 SharePoint Online
CHAPTER 18 SharePoint Online Hybrid
CHAPTER 19 OneDrive for Business
CHAPTER 20 Yammer

About the authors

DARRYL KEGG, senior consultant in the Microsoft cloud services team, is responsible for deployment of Office 365 and Microsoft Azure services to government, education, and Fortune® 100/500 customers. He has helped migrate over 10 million users to Azure.

AARON GUILMETTE, Senior Consultant at Microsoft, provides guidance and assistance to customers adopting Office 365, with a focus on messaging, identity, and scripting solutions.

LOU MANDICH, Senior Consultant at Microsoft, provides guidance and assistance to multiple customers adopting Office 365, with a focus on complex messaging and identity solutions.

ED FISHER is a Technology Solutions Professional at Microsoft, focusing on helping customers evaluate, deploy, and adopt Office 365 collaboration technologies, networking, and security solutions.